I forgot to mention that I'm trying to update through my computer with the Blackberry Link installed so the download problem (errors) has nothing to do with the WiFi . The problem is with Blackberry servers/software . It took me 4 hours and 14 attempts last night to go from 9% to 12% ... This is ridiculous.
I am unsuccessfully trying to update to 10.2.1 for 2 days now. Goes up to 9% and then encounters an error. The highest I was able to download was 12% and I got frustrated and shut it down. Tried at work - the same. Blackberry must have cut on the number of servers, software folks or etc as several years back all updates worked OK. Blackberry folks - this is working against you, remember. You want to keep your jobs , right ?
I downloaded with Wi-Fi in Venezuela and was just wonderful the download
I don't know about the other blackberry z10 users but I have try to download the new blackberry os on wifi a few times without any luck for it fail to download over wifi. The blackberry team should look into this problem for its costing some people a lot of money to try to stay up to date with all the new OS for blackberry. Its now a free thing to use wifi so please if you have new updates like a new OS make it so that it will be able to be downloaded over wifi for like I set its costing money to download the new OS and not all have access to a computer to download it over a computer with a cable connected to the phone.
I have the BB Z10 Fully unlocked with os version 10.2.0.1791, software release 10.2.0.424
when i am trying to update showing you have the latest software
any solution for update to 10.2.1
My BlackBerry AT&T still have the 10.1.0.2019 software release and every time I try to update to 10.2 it says that you have the latest software! Any problem with my phone or anything else? I own an AT&T sim card!
So, Please help to update my phone software
I have the Z10 for AT&T. OS is 10.1.0.2019. But i have no update on software updater
I can't run the new version 10.2.1.2102 software update.
Is there anyone with same problem.
Since I have downloaded OS 10.2.1, my battery gets drained in a few hours, anyone with the same problem??
I just loaded the new operating system and there is nothing about it that was worth the time to do so. In addition, some of the basic functionality that existed under the old system has disappeared resulting in even more steps to handle relatively simple tasks. The fact that BB felt the need to change the way the screen looks when you answer the phone as opposed to dealing with other more significant operating issues is not a good sign. I love the keyboard, but wouldn't keep the BB otherwise. Sorry guys
blackberry Q10...why my device said that im using the latest software,really!....im waiting for that 10.2os. im a tmobile user and I dont know why this is taking so long to get here in the usa....sucks!
Using bb z10 from starting until now dont have any better upgrade like android or iphone.disappointed on that. -_-
I have the BB Q10 on ATT, no update yet. ATT is still pushing the OS 10.1, no news about 10.2.0 nor the lates 10.2.1. I have called ATT several times, but their support people don't even know what an OS is... It is a disgrace that ATT does this and, starting my next bill, I am going to question the charges, because I cannot use my Q10 to its full capability, and I don't think why we should pay full price for an obsolete phone. ATT says that the reason why they have not come out with OS 10.2.1 is because they are "testing" the compatibility with their network... the only compatibility that is important is with the Q10 itself, and that was obviously tested by BB themselves. The real reason is that, I am sure, ATT is busy blocking Apps that impact negatively their bottom line, such as Apps that allows you to place international calls free or very cheap.
I have the Z10 for AT&T and it is now March 3rd of 2014 and still no update available ;_;.....Why no update available yet?????????????????
Att told me it was in the testing phase but could not give me a time frame when it would be available here in U.S. Not a bb issue it is the carrier...tired of waiting!
richard, 18 Feb 2014can't download.After installing update, the phone number but not the persons name shows up when receiving a text