If you can get the phone to behave & boot up for a while & get in control of the device. Try taking the phone back to the original condition you received it in. Therefore undo everything you have do thus far?
Also weirdly battery problem can also cause phone to switch off, but thats a hardware issue. But that is far different from software issue where it freezes, or won't even charge. Try charing it using USB if the normal mini din dc power outlet doesn't work?
Please report back directly to us on the things that you try. We might get it sorted without Nokia's help unless ofc we discover it to be a faulty device.
Engineer Man, 06 Nov 2010Ok Malc I know this isn't possible in your case. But if your phone will not hard boot or charg... moreThanks for that. The phone is a week old,and yes i have set up the google email on it.The problem seems to have got worse as the week went on,at first it froze but sorted itself out , that happened 4-5 times,after that when it froze i had to take the battery out to get it to switch on and reboot , but the last 3-4 times it has been difficult to get it to switch on and now its completely dead and wont do anything.My faith in nokia phones has been wrecked by this thing.
Ok Malc I know this isn't possible in your case. But if your phone will not hard boot or charge even. Then you have right to return it or ask for a replacement or ask for a refund which is the best choice.
By Undoing any changes you have made - taking the phone back to the condition it was in prior to the freezing problem & now hte not turning on issue.
Also some people have had faulty N8's I wouldn't dismiss all these N8 problems as any different to the C7 since they are all running the same core hardware & the exact same OS.
It's possible the issues are the same exact issues maybe across handset models. Well I think you said you can't switch on the phone now or even charge it.
It's possible that a lot of handsets Nokia are making for some reason are faulty batch. I heard that with the N8 Grey black ther are reports of faulty handsets in this colour turnnig up, being returned for replacement.
Looks like it could be a Nokia design issue or just hte more likeley faulty components, faulty hardware. A fault batch of handsets. It's still early the picture is being drawn into which colours are affected more than others.
The C7 could also turn out to be in the very same alarming situation for Nokia. This is very dissapointing as I hope I don't get a faulty C7 or it will be going back. I hope the fault turns up after 14 days because that's all the time you need to conclude a faulty handset.
Some people may not have realized, determined or come across such faults until it is too late. But you should be able to return it if Nokia do not conclude that it is running the wrong incompatible apps or email client.
Clear issues for Noka to deal with. It's already proving too much that the handsets are in demand & people are still waiting for their upgrade. Now they have quite a mouthful of faulty handsets to deal with on top of that.
Malc I hope you get your fixed, or replaced or working again or get a completely fault free one. I'm sure there are a few people so far who are enjoying their problem free devices & I'm suer when they work they are awesome devices. But that isn't ok for the rest of the people!
Hi Malc. Have you installed anything such as install third party symbian apps either built for S^1 or from the OVI Store or set up the S^3 email client.
I have heard that some people have crashing or freezing S^3 N8's & it is due to the process of setting up the email client which is causing the crashing.
Also there are loads of apps which have been built for S^1. They are not all guaranteed to be compatible with your phone. If your phone starts acting strangely like running slowly, I'd try uninstall any apps you have downloaded or installed & deleting the email account setting or just deleting your mailboxes.
Kartik, 06 Nov 2010What is its cost ? some people saying its 16.5 k and some saying 19.5 k ? 16400
Had this phone for one week.First 3 days was fine then the problems started. Freezing, having to take out the battery to reboot it and today it has totally died.Had a word with the shop i bought it from today and they advised to update the software which i was trying to do when it died, it now wont switch on , charge or anything, totally dead.Its going back tomorrow, biggest load of crap i have ever bought.If nokia think bringing out phones like this one are going to compete with the likes of the samsung wave then they are living in cloud cuckoo land .
Chances that this phone (C7) will lag hang or reboot are very low, why, because its user internal memory is 350MB against N8's 135MB. You can open more apps without a single lag and multitask more with a user internal memory of 350MB compared to a user internal memory of 135MB. Here is the breakdown from the least to the one which has the most..
-Nokia N8 135MB
-Nokia C6-01 340MB
-Nokia C7 350MB
-Nokia E7 350MB
-Samsung Wave 390MB
-Galaxy s 568MB
-I PHone 4 568MB
-Desire Hd 768MB
-Nokia N900 768MB
Nokia N900 has been described by many as the multitasking beast. Symbian OS utilizes the user internal memory very well. Yep! There you have it, expect a lag free phone. Nokia realised this and corrected it.
The C7, E7 and C6-01 phones shouldn't lag hang or reboot.
Kartik, 06 Nov 2010What is its cost ? some people saying its 16.5 k and some saying 19.5 k ? I bought one today from Bangalore for Rs. 18990
Jannat, 06 Nov 2010anybody tried taking macro pics???
pls reply..Hi. Sadly the C7 doesn't have a Macro Mode. Only the N8 has this feature. The C7 is limited to 50cm away in which everything is within a Fixed-Focal range.
The camera on this phone model is meant to be used for everyday quick snaps. So the lens being in fixed focus will ensure most photos turn out clear & not blurry.
This guide will help you. All you have to do is tick Contacts & Messages folder for backup from phone to your PC.
I don't know if PCSuite requires Microsoft Outlook to be set up. But you should just be able to get PCSuite to backup the information you want & Restore it to the new phone by letting the Nokia sofftware do it all.
The Guide will tell you where PCSuite will create the backup file folder with all the Contacts & Messages.
All you have to do then is disconnect your Nokia 5800 & connect your New Nokia C7. It should do install the drivers for your new C7 providing PCSuite is hte correct version.
This is why I say make sure you download the Latest PCSuite so it will detect your new phone. It's just a case of using the Restore Option in the PCSuite program once your new phone is connected.#
PCSuite should then transfer all the correct information to the correct directories or create them on S^3 on your new C7.
Their might be easier alternatives if you Computer has Bluetooth. You can pair your Nokia 5800 to your computer Bluetooth.
You may be able to mark all contacts & send as a Business Card to your PC. I haven't done this before but there should be an Internet guide somewhere.
There are many alternative methods. You can pay for program that send contacts information but I don't know if you can send other types of information over.
Then there is the most akward difficult method of using Outlook Express or Microsoft Outlook if you have Office which I have done before to send contacts across
Shaan, 06 Nov 2010Can I Transfer all my 5800 msgs & contacts to c7 using nokia pc-suite???Does your computer have bluetooth?
Shaan, 06 Nov 2010Can I Transfer all my 5800 msgs & contacts to c7 using nokia pc-suite???Yes you can! :)
Can some one please help me with the below:
1. Does it have a push e-mail (for both MS Outlook and Gmail)
2. Does it gives live updates from facebook and twitter?
3. 24*7 IM access and online for MSN and Gtalk!!
Thanks in advance ... would really appreciate fast response as I am planning to buy maximum by 2mrw.
i just found out about one big problem with my new nokia c7.it seems that you cannot delete one by one certain entries in the call/sms log of the phone.go to applications-log then choose the second tab and there you can find all the logs.when i long press on one of them i dont get the option to delete it.i can only delete all of them by choosing the clear log option.this is a very big problem for me as i dont want certain people(lets say wife) to find out about who called me or who send me a message.if i clear the whole log i will get the big question...why did you clear it?have something to hide?can anyone help with this issue?
Engineer Man, 05 Nov 2010As you can see the only area the 5800 is louder in over C7 is Voice dB. Although they are both... moreAgree with you engineer man. C7 is definitely must update if you are previous 5800 owner and love symbian but can't buy N8 and still want a great looking phone. Except loudness via speakers, C7 excels 5800 in almost every aspect.