Anonymous, 17 Jan 2010Ah and lastly I will say that Nokia really needs to revamp it's customer service. The call cen... moreAll companies has their own respective outsourcing. The Philippines was chosen considering that they are pretty much flexible in terms of their accent and English is their second language. Its true that there might be some inexperienced representatives that is new to the business and may not be able to speak good enough compared to us. But your feedback is much appreciated.
Please be advised that a new software will be released by Mid April or May. This will eventually take care of the so-called "bugs" permanently. And rest assured that all software flaws will be rectified as soon as the new updated software version is released. You may try to update this through the following channels:
Nokia Store near you, online by registering to our own website, or OTA.
By the way, the batches that were released in the market are not proto-type or a test phone, this is just to simply stop the humor that we do sell the test phone when in facr all test phones are disposed upon completing rigid testing.
All mobile phone has its own flaws during the initial release, that is why we are trying our best to deliver you the best quality phone for your moneys worth.
This is one of the best phones that Nokia released, it has everything you need! The camera is not high class but we can live with that! As for the battery, the phone has the strongest battery that Nokia released up to date! The CPU is also the fastest one Nokia made up to this day! =) all in all great phone, great looks, great responsiveness,a lot of useful features! I personally believe that after the fw. update the battery will last even longer! In my phone 3 days and a couple of hours, but with extensive use of the phone! This phone is currently best buy if you dont like touch phones(ofcourse)! =)
Can any one tell me that How is the E52's Battery life ? Is it good than Nokia E51 ?
Awaiting for earliest response.
- A. K.
Anonymous, 18 Jan 2010With your language skills you would be better suited to an 1100 or something very simple. The ... moreThere's no ned to insult ppl who trying to get some opinion in this forum, try answer politely, i'm sure he'll appreciate it.
Faheem, 18 Jan 2010Is e52 better than 5800 or not pls help me bcaz i want 2 buy 1 of these.With your language skills you would be better suited to an 1100 or something very simple. The E52 is too advanced for your apparent level of education.
Faheem, 18 Jan 2010Is e52 better than 5800 or not pls help me bcaz i want 2 buy 1 of these.you should buy e52!!!!
Faheem, 18 Jan 2010Is e52 better than 5800 or not pls help me bcaz i want 2 buy 1 of these.Compare it and you will find E52 is the best. E52 is more faster & more battery backup instead of Nokia 5800. I used 5800 for while but I am using E52 Almost Two Months without any problem.
Is e52 better than 5800 or not pls help me bcaz i want 2 buy 1 of these.
I've had this phone for a couple of days and have not experienced any bugs yet... fingers crossed hoping for the best...
I had to tweak the settings cause it has a nasty habit of connecting to HSDPA without my knowledge. I woke up this morning to find out that it has been connected to HSDPA for more than 6 hours....ouch to my phone bill...
That thing about defective mobiles is true,as in the beginning there were defective covers too!
The persons who tell this phone is not good for conversation,must have some problem with the phone or network,I had this phone,and although I received a defective unit (could only get 3.5G and 3G but not GSM),the conversation quality was awesome!And I returned my E51 because of bad call volume!
I believe that new batches are ok,and this will be a very very good phone (only a little more of stability on firmware).
Although it doesn't have the build quality of the E51,it is better than it in lots of things,not only on paper!
About Nokia,I was never a fan,but there is no mobile like this in other brands...
And about costumer service,one of the worst,people that don't know anything,people that don't care...
For those who want to buy this phone,go for it!
FarzanKayhanian, 17 Jan 2010What do you mean? You said that this phone is not good for conversation. It's some kind strang... moreHe means he isn't smart enough to realize that network service is responsible for call clarity much more than the phone.
If you have good network service the E52 sounds fine.
Anonymous, 17 Jan 2010everything the best for this phone , just one problem ...it is not for talking, the conversati... moreWhat do you mean? You said that this phone is not good for conversation. It's some kind strange. Can you say it in specific and clear? Cause I'm gonna buy it in a near future.
Ah and lastly I will say that Nokia really needs to revamp it's customer service. The call centers are a bunch of kids in the Philippines reading off scripts. Some can barely speak English well enough to understand what you are telling them. I have had nothing but bad luck trying to get someone on the phone that knows anything other than what they are reading off of their script. I was hung up on by one who had no idea what she was doing and clearly wanted to escape the call, told I would be called back (never was), and generally had my time wasted. When one of them didn't know basic things about phone number formats I asked him where he was that he didn't understand this...he lied at first and said he was local. If you are going to outsource you have to have people that are familiar with the service areas.
I love Nokia hardware and would prefer to have their phones over all others but I may jump ship if they don't get some better service presence.
This idea that Nokia would deliberately release a prototype or test batch is stupid. Companies are in business for one reason...to make money. Flooding the market with a bunch of defective or unfinished devices is going to COST you money in lost sales.
I find the s60 interface clunky and too complicated for simple tasks but the hardware is great. People are complaining about things that often are not the phone's fault like bad voice quality...as I said below that is usually the network not the phone. You also cannot expect a tiny phone with a ton of features to work as well as a dedicated GPS or camera for example. The majority of the posters here sound like kids or people with no idea what is realistic in a phone. If you leave all the apps open and don't use common sense of course the thing will crash...just as any "computer" will.
Anonymous, 17 Jan 2010everything the best for this phone , just one problem ...it is not for talking, the conversati... moreFor me the voice quality is great. That is usually a function of your network not your phone.
Basing on the user comments, there are a lot of software issues with the first batches of the E52.
This will be fixed in the coming months.
Buying now is your won risk.
But this phone is GREAT on PAPER.
Just look at the battery life.
And the 3.5 mm jack.
And the metallic body and slim build.
I loved the specs.
But reality is different when the phone is actually used by the customers.
You can't put a good phone down.
Let's hope this is the same with the E52.
For which I have very high hopes.
From "Bangladesh" with joy!!!
I also think this can be a good phone. although all phones has some defects. like 5310 which the ring tone is really low and you cannot hear it easily. I don't have E52, I want to buy, think its fairly good if its not excelent ;)
everything the best for this phone , just one problem ...it is not for talking, the conversation is very bad