mac, 02 Oct 2009just sharing my experience of having my Nokia E52. warning: it's a bit long story :p I had it... moreI have been waiting for this phone from 4 months and its very disappointing to hear that e52 has so many problems... What i don't understand is dint Nokia test this model before releasing it?
The negative stories about E52 is worse than any horror movie.
just sharing my experience of having my Nokia E52. warning: it's a bit long story :p
I had it for about a month now. bought it where I currently live now, Malaysia. everything was great at the beginning. just a minor defect: the metallic front frame was a bit loose, but it's OK. I tested everything: e-mail, music player, wifi, GPS, camera, N-Gage, etc and I loved it.
then it started showing odd behavior. sometimes it went off by itself in my pocket. at first I thought that the power button were accidentally pressed. then I make sure that the keypad was locked before putting it to my pocket. but it still switched off sometimes. it's still ok since I can just switch it back on.
unfortunately, it's getting worse. I had problems re-starting it. it freezes at the Nokia logo. sometimes it's switched back off and I had to press the power button again. however sometimes I had to take the battery out then restarted it.
after about 1 week, it was the first time I needed to charge the phone (great battery). unfortunately it hanged again in the middle of charging :(
then after about 10 days I had it, it just could not be re-started. sometimes it said memory full, even though I still had about free 35 MB of phone memory and about 350 MB of memory card. and sometimes it just said "start up failed. contact retailer".
I tried googling and tried the key combination to reset the phone (the green button, key "3", "*", and power). nothing happened. it still freezes. and every time I had to take the battery out after each freeze.
then I tried removing the battery, sim card, memory card and left it the whole night. in the morning, I tried restarting it again and it worked again. I was so happy. but not for long though.. it hanged again in the evening :(
so I decided to bring it to the service center. at first they tried to reset and re-flash it. no avail. so they kept the phone for further investigation including the possibility of hardware problem. and later on I found out that they needed to send it to their HQ. and this week it's ready. I picked it up and tried it up (the front frame was still loose though). I found up that the free phone memory is higher than before. it worked fine and smooth... only for 2 days :( again it went off in my pocket and could not be re-started. aarrggghhhh....
so now I have to bring it back to the service center. and this time I'm going to ask for replacement. I'll update later after I go to the service center.
Sonic, 01 Oct 2009Go to Nokia and ask them to replace it. I have it for two weeks. It never goes off. Mine was p... moreHI Sonic....Thanks for ur suggestion! Here in Bangladesh it is not easy get da phone changed from Nokia Centers. Though they gave warranty for one year but due their poor professionalism I have to spent most of my time for it. One of my previous N86 is still with (about one month) them to be replaced. If I ont get my E52 serviced by them then I have to tink for any brand oher than Nokia. Okey may be this week I will go Nokia.....
Chilly, 01 Oct 2009Today I received it back from service, second time. They said that they done something with ba... moreUnfortunately, problem is something else. Phone is still restarting. Today Nokia Care told me that I need to send phone to service 4 times, before the phone can be replaced. I'am still looking for solution of problem. :(
Nokia loses customer because of their unknown release dates. I was gonna buy this phone but they haven't released on my country after months and I decided to go for iphone. change your marketing policy...
A week ago i have software problem, it said memory full and cant be started. Then took it to NPC. The problem solved, suddenly camera didnt work till now. Dont know what 2 do.
Hi..E52 best set..very stylish..very friendly..low in weight..easy operated buttons....good battery.but but very slow in gallery..and..complain about the voice calls..short calls ok but if it reach more than 2 min the voice of user become slow and the other person on other end does not listen wat u r saying...
Jimmy D, 02 Oct 2009same here with me,my e52 works fine, battery lasts 6 days,no freeze,no shut off no complains e... moreI tried first time, a 2 min video, played it on my 22inch lcd tv...don't expect much but still pleased with the result, and then this problem came up when the 2nd video was taken.
But the camera is ok, maybe firmware upgrade can solve the video problem...i can wait.
Jimmy D, 02 Oct 2009same here with me,my e52 works fine, battery lasts 6 days,no freeze,no shut off no complains e... moreI think you must have it replaced.
Been using the video at high quality and no hanging or distortion problems.
I can up a couple of vids if you wanna see.
Man, e52 must have a lot of defective units.
Engy, 02 Oct 2009Hi all , please help ,i have my e52 for about five days , & no major complaints till now , exc... moresame here with me,my e52 works fine, battery lasts 6 days,no freeze,no shut off no complains except for this one, just like my previous n95 before firmware upgrade.
Hi all , please help ,i have my e52 for about five days , & no major complaints till now , except the video recording . When it is set at high resolution , the recording process does not work properly , it stops for seconds and then resumes but with terrible distortion in image that is so clear when playing back the video. This does not happen when set at normal resolution.
Today I received it back from service, second time. They said that they done something with battery connector about restarting. I have been using it for five hours, and phone did not restart. This could be something...but let just wait for few days...
Yan, 30 Sep 2009E52 use two microphone system for noise cancellation. For effective use this function, must ke... moredear,
I am very disappointed with this phone. Because many times my called party complained me that they were unable to here my voice clearly & it seemed like that I am talking from long distance. Some of my familiar persons facing same problem.
Some of my colleagues planning to purchase it. But I suggested them not to buy this phone at this time.
Can anyone please suggest me how can I get rid of this problem?
I have posted this before, but I want to post again. For the benefit of others…
I have been a Nokia user for the past 10+ years, ever since M1 started some 10+ years ago. My very 1st hp was the "banana" phone, think it was Nokia 3810 or something like that. And ever since, I have had up to 20 or more models of Nokia hp already. 6510, 8250, 6280, 6288 (just to name a few) and many many more models I lost count and forgot the model number. So far, I have been very satisfied with your product.
But in recent one year or so, my purchases of Nokia phones have been disappointing.
1) 6210 Navigator: No good, the phone went for software upgrade once (at least)
2) E71: Some problem with the ear-piece parts. Replacement part not available (wait for one/two months; gotta wait. Complained and M1 (not Nokia) replaced one for me (Nokia no longer has 7days replacement policy).
3) E75: Software problem again, went software upgrade again.
4) E51 (Used): Ok, but unable to read memory card.
5) WORST OF ALL: E52, the phone just died on me. Unable to power on. Phone is still at Nokia Care Centre after one whole week!!!
The above models are bought in the time span of recent one year.
I was able to back up all my data in previous incidents (1-4), but in the most recent purchase of E52 (No power), it did not give me any symptoms of breakdown and I lost all my data!! Calendars entry, notes, messages etc…
Yes, this complaint is from just one customer, but I will definitely not recommend Nokia to my friends and relatives anymore. At the same time, I am sorry to say that Nokia has just lost a loyal faithful 10yo customer. And I will definitely not consider Nokia anymore in my next hp purchase. Perhaps, Sony E or HTC or even Samsung might be better choice.
From an utterly disappointing EX-Nokia faithful customer...
Just have the phone for 1 month plus but keep on giving me trouble! the phone auto off without any reason. sometime it hang for a long time until i have to take take out the battery and fix it back. it really make my life miserable! last week the phone auto off again and this time it can be on back after i have take out the battery and fix it. immediately i send the phone to nokia and it's already been a week till now my phone are still with them! i don't how can they release this model if they know that it will cause a lot of problem to the customer. Nokia please wake up and improve your devices and don't dissapoint your fans. i am really frustrated by this tragedy. last time when i'm using SE model i never have this problem and the device work perfectly. the reason why i change to nokia is because of the technology are better that SE in terms of OS and also performance. Hope that nokia will come out will latest software for E52.
Reza, 01 Oct 2009Hi...I have purchased E52 just 5 days back. It took me no time to decide on this model of Noki... moreGo to Nokia and ask them to replace it. I have it for two weeks. It never goes off. Mine was purchased in Germany, made in Finland.
Hi...I have purchased E52 just 5 days back. It took me no time to decide on this model of Nokia.....really exciting features!!
But just after purchase I am facing serious trouble with it. 1) The phone goes autometically off without any notice, it happens 3 to 4 times a day. 2) During talking it also gets off suddenly and that time no key is working. I just have to open the battery and fix again to start the phone agian. Its really frustation for me....any suggestion from any one???
I am in Bangladesh and the phone was purchased from a NOKIA center, Made in Korea.