[Message:I have been using Lumia 920 for 3 months now & encountered weird concern yesterday. Miraculously the touch screen stopped operating due to which I thought of restarting the phone. However, I got the software update screen which I hadseen the last time when I had received the software update. After hours of the said process, the phone didn't start besides the battery had completely drained. Apparently I checked about this error on this website & I got the suggestion of pressing the volume keys simultaneously with power & camera yet it didn't work & basis on the next suggestion I walked up to the Nokia care @1230 this afternoon. The engineers out there failed to understand the issue & they simply kept on promising me the resolution. After spending 3 hrs at the service center one of the engineers informed me that there's nothing they could do in order to fix the handset & instead it would be sent to Delhi for either repair or replacement & I have to wait for next 15 days for the resolution. My concern over here is .... a customer spends 36k basis on the salesman who gives u the demo of the said handset as one of the durable handsets especially when I had been to buy HTC 8X since I had been using HTC for quiet sometime. In the last 12yrs I had never visited any of the service centers of neither Nokia nor HTC. Till date I have used Nokia 3310, 6630, E72, N900 & HTC Diamond, Dream/G1 & HD7. When I asked the engineers at the service station if they could provide me a replacement phone till they could get the phone fixed, initially my request was declined & then they agreed upon giving me a stupid handset which is 2610 inspite of informing the rep of having no contacts as all are synchronized with my hotmail a/c. Perhaps I had to accept since I had understood the incompetency of your store reps by then. May I ask why the handset couldn't be replaced with another one if the so called engineers ccouldn't fix the problem?. Why do I have to wait for another 15 days for my phone? What's the surity of this problem will not be repeated? What's up with Nokia of boasting so much about their NL920 when customer get to face such disappointment? At the service centre, you guys have put up the banners of assuring the best customer experience but ...... this is what I've got to experience. ]
47, 15 Jun 2013What are the solutions which I can get when my phone stuked??now I am waiting until battery fu... moreYou can try to reset/restart your phone by pressing the on/off power butting and volumebutton (I'm not sure volume up or down button) stimultaneously.
alter long wait....finally i bought my lumia 920.....happy with the os and perfomance.....as i have previously used iphone 4s , i am missing my favorite facebook and youtube apps......but i am facing a problem while my phone is vibrating , it sounds like someting is loose inside.....i just bought day before yesterday, hope they will replace my phone....
What are the solutions which I can get when my phone stuked??now I am waiting until battery fully discharged. I'm using Lumia 920.
the Lumia is a business phone for business people and for those who are heavy users of windows office 365, if you know what Office 365 means.
if ur just a pathetic facebook user, just go for the tuti fruty ios phones and android phones
the Lumia is for business people for those who are heavy users of windows office 365, if you know what Office 365 means.
if ur just a pathetic facebook user just go for the tuti fruty i phones and android phones
I bought my 920 last week and face a strange problem every day. Normally I charge the phone overnight, in the morning when I try to access any application (messages/emails), the phone keeps coming back to home screen. It needs a soft reset to start working properly. Not sure if this is an OS issue. Thoughts/help?
prince, 12 Jun 2013U bought 920 about a week back I was really very excited to get it but after using it for awee... moreAnd i just sold my Prince Nokia 808 Pureview for this battery hungry device. I don't know how to close whatsapp and other softwares . And while texting it just sucks the battery. I can't understand it. Missing my old 808. I just did a mistake.
Great phone, but consistent mechanical problems. The first 920 had terrible reception and constantly was unable to make calls. This one (2 weeks old) stopped working for 2 hours and keeps randomly resetting.
[deleted post]I'm not posting crap sorry to disappoint you. The simple things that annoys me are the volume control, it doesn't have notification/status bar, using facebook, can't even tag my friends, and other stuff that should have been BASIC on a smartphone nowadays. If you're a Lumia user for sure you know what I'm talking about. I'm not hating, I'm just sharing what I've experienced with the device.
47, 13 Jun 2013Thanx for ur reply..now I have another question..will blue available for Lumia 920???yet will be available later this year, and complete windows 8, it is actually windows 8.1 and will bring quite a lot of features to the os
..., 13 Jun 2013I had the Lumia 920 for the last two or three months, I realized I just bought an 8.7 megapixe... moreObviouslly you didnt know what you want from smartphone :) Next time be sure and carefull maybe you will be back to Nokia.
I had the Lumia 920 for the last two or three months, I realized I just bought an 8.7 megapixel digicam with an after thought phone feature. It's really a smart camera not a smartphone. It's funny how their advertisement is, #switch, remember that? Well for me I #switchedback to my old os. I gave up because of the simple things that annoyed me with wp8. Sad to say I just fell in love with the design of the device and according to the reviewers I've read and watched online, it's truly "a leap of faith" so think before buying it. Go and try it out in the store first before buying it. Don't be lured in by the camera. Trust me.