Martin, 24 Aug 2011hey thanx alot martin.n onething mre i did ma test of d purple tint n i gues ma unit also has ... more Hello Martin.
As far as I know the purple tint is a hardware fault with the display so it cannot be fixed with a software update.
Nokia have officially acknowledged the fault and have issued a service bulletin to all Nokia Care Points (NCP). However, there are several reports of users going to their local NCP and the staff there claiming to have no knowledge of the defect, denying that the service bulletin exists and informing the customer that the purple tint is normal. Also, some NCP's have agreed to change the screens but have only swapped them with another defective one. Actual good working screens are in short supply and are hard to come by, so it's just luck of the draw if you do get a good replacement screen.
It's not all doom and gloom though. There are some success stories of users getting there screens fixed. Also, newly made N8's should not have the defect as the defect was acknowledged by Nokia some months ago.
The best advice I can give is to visit your local NCP and demand a replacement defect free screen or a replacement defect free N8. Don't let them fob you off with the excuse that the purple tint is normal because it isn't.
Finally, it's always best to be polite and well mannered when dealing with NCP staff as they will be more inclined to help with your issue.
All the best and good luck.
ujwal, 23 Aug 2011hey thanx alot martin.n onething mre i did ma test of d purple tint n i gues ma unit also has ... morehey thanx alot martin.n onething mre i did ma test of d purple tint n i gues ma unit also has d same prob.Ma cel is jus a month old should i ask nokia 2 replace it or nt?coz wen i askd thm thy said thrz no assurance tht d new one wil nt hv it.n i chckd ma frnz n8 too thy also hd tis tint problem wht do u suggest?@martin and ray.u guyz hv been gr8 hope u cn help me wid tis too.thanx
Mine is not even 1 month old, when I purchased I checked for the replacement at the retailer itself, but all the N8's had the same issue. So no point of replacement.
There is no point in taking it to the NCC, because most of them have already confirmed that, even after the Display replacement the issues where same (In some case NCC itself did not give gurantee). By luck if the issue is resolved then you will be lucky, or else you might end up feeling bad for replacement of display without issue getting resolved.
But the issue is only on the mobile, the same picture or video when you put it back on the laptop or your desktop, we cannot see the purple colour issue..
Anna had removed tint from Clock, last hope is belle should remove it complete, if not, NO CHOICE.. we have to get used to it as it is.
Ray any suggestion from your end, appriciated :)
This is just my opinion... :)
I have a question if anyone could answer...I'm from Romania and here we haven't heard anything about the anna update,no release date,no nothing...does anyone know when it will be out in this country?thank you!
hi i am from srilanka.updated my n8 via ovi suit after the update my OVI STORE in mobile not working,any one facing this problem? do u know the solution then reply soon, mr ray i need ur help
Am i the only one having problems downloading Anna. No OTA OVI UNABLE to connect to server, i live in Ireland,thanks in advance for any help
AnonD-5400, 24 Aug 2011We dont know when will anna be release in USA but Nokia is planning something big for you guys... moreYour right Nokias just not going to sit back and do nothing,,they will be back..
AnonD-9238, 24 Aug 2011So, according to this I won't be able to update my N8 to Symbian Anna?!
If this turns out to ... moreWe dont know when will anna be release in USA but Nokia is planning something big for you guys...He said android and ios are outdated...It means something really great coming from nokia...
m k wrote:
My phone is not showing packet data connections in Log since i updated anna. Formatted twice ,but not fixed. Is this happening only 4 me? Please reply guys
The same here... What happened to data connection log? Still waiting for official Anna here in Croatia. Or maybe should it be Belle for all of us in the next few days??
bob, 23 Aug 2011split screen won't work if u have swype installedYes swype its work with new portrait keyboard,
update your phone in symbian anna and download the 3.7 version of spb mobile shell. The n8 phone looks great. (philippines)
AnonD-15976, 24 Aug 2011A JuveTube 777 and any other person who bought Nokia N8 from Amazon USA or living in USA, here... moreSo, according to this I won't be able to update my N8 to Symbian Anna?!
If this turns out to be true, than I will sh*t on everyone who will say Nokia has a good service or support!!!
asim, 23 Aug 2011is video call with skype on nokia n8 possible through wifi??...............tell me please....no asif, skype hasn't yet released a full fledged mobile application for the symbian platform. But with the mobile application that is in the ovi store, you can pretty much do everything other than video calls.
Just got ANNA (finish product code) and the camera update from beta labs. Everything working very well. This phone will keep getting stronger with each new Symbian version. Belle makes it almost perfect for the price.
For All The Questions on Anna Update Before and After
Check here.... many people are asking same questions again and again!