I just logged in, went into My O2, clicked my bill, and it had all been set up for me.
So the fact I ordered mine Weds means nothing eh? lol.
It's just daft isn't it?
Mine was ordered for yesterday delivery.
How did you track it? And where did you find your new number?
I ordered it yesterday on my lunch break at work. I'd like to think it'll be waiting for me when I get home today, bit I doubt it. Slim chance it'll be there tomorrow morning, failing that, looks like tuesday.
You lucky bugger!
When did you order it?
(I get the feeling we are on for an O2 lucky lottery on phone deliveries! lol!)
Just checked the O2 site. My new bill is there, along with number etc. My X3 was apparantly dispatched with the courier at 6am this morning.
Spot on, they're cheap, but customer service is non existant.
Which means they are a great company right up until the point something goes wrong! Like this............
ive been told i have to ring up the O2 shop tommorrow to see if they have had a delivery! I think this is a complete shambles! Ive been with t-mobile for 5 years and had enough of them robbing me with their crap tariffs so i thought id go with O2 as they offer more text messages for less money. But O2 cant even get a simple order right! All they have to do is send some phones to various shops around the country. But they cant manage that!
The 630 isn't in the same league as this phone. (If it does what it says on the tin!)
I think you hit the nail onthe head.
They have underestimated the popularity of this phone and are playing for time cause their systems have gone up the spout, they probably don't have enough phones in, and can't deliver them!
What great service!
i need to go home now and wait on a phone thats not gonna come.... but if it does (and i doubt it) ill tell u guys...
What are O2 playing at? I ordered it with them last night gave them all my details including my car number. I was told that their systems have crashed and they will send me a confirmation order number by email. Still have not received this, phoned O2 and they stated that their systems will be up and running by this afternoon (I doubt that very much!) does any one else think that maybe O2 are just playing for time again here??
Ive just rang my local O2 shop and they say it MIGHT be in stock saturday (tomorrow) so i dont no wether to get it online or not can n e 1 help???
Yeah, I have three order numbers from them.
But it's possible for you to have an order number and not to have a phone on it's way..............
Ask O2 customer services to check it has been ordered, either on the phone, (if you can afford it) or via the e-mail, (if you can wait that long!)
i got a o2 order number from o2 and i try to put it in the trackin place-y and it hasnt worked also they havent taken money off me yet and i havent got a confirmation email. it makes me wonder if the order even worked.....
O2 claim they CAN NOT deliver next day, no matter what it says on the website.
They are having real problems gettin ght phones out of the warehouse and Securicor can not guarentee delivery next day.
You should not be charged a premium for the delivery service, (it should be refunded automatically,) if it isn't O2 customer service will re-imburse your costs.
I ordered mine on Weds and it won't arrive till Tues next week at the earliest.
(Also O2's order system has been down this week, so orders are being done by hand......... oooops!)
"I have ordered the x3 but i have no way of checking it on the o2 website. I have also not yet recieved the confirmation email, even though i ordered it thursday night!"
ive had thew same problem im meant to be getting it 2day but it looks like im not
It's in black only at the minute.
Also, O2 shops don't know when they are getting it, but places like shopforphones.co.uk now say they have it for sale on contract and on PAYG.
I'd try them first and ignore the O2 shops...... I know who I'd go with!