I had bought this phone in Indonesia. The phone hang after i received continuous SMS. Like 10 or more. There is no explanation for this error.
I sent the phone to O2 service centre in Indonesia, but they had kept my phone for 2 weeks!
How could they be holding my phone for so long?
O2 service and product quality really makes me angry and dissapointed.
This is my first O2 device, prior to this, I owned Nokia N80.
There is a mistake in this data!
Atom Life's display is not 65K colors!
It's support 262K colours but because of Windows Mobile just 65,536 is effective!
I have HUGE complaints about this phone. it has caused me problems since the first week. read some of my issues which I upgraded from the old XDA phone to a life http://www.businessmobileasia.com/products/handhelds/0,39062258,40031860p,00.htm
i bought two phones and after reading the posts you wont want to buy this phone. Look at something else.
I post this blog as a warning to all those of you out there who wish to buy an O2 product in India,the O2 customer service or rather harrasement centre in India( I guess that says it all)is simply fantastic.I purchased an O2 xda atom life and the phone developed a fault within the fourth day of use.The O2 policy calls for replacement of the product which they term as an "Out of the box failure" if the phone develops faults within the first month of usage.I promptly logged a fault call and was promised a replacement phone within 2 days.It has been fifty days since that call and several calls and emails later I am yet to get a replacement.Even the CEO Mark Billington to whom I wrote an email hasnt bothered to respond( Way to go O2!!!).The whole incident speaks volumes about how the ensuring customer delight programme works at O2.
What a buggy hunk of junk. I bought this phone a few months ago and hoped to use it for buisness. It does nothing but lock up and hang. Its very unuser friendly. If you want to make a call while driving good luck. No stylus no call. The screen has already got a bad scratch in it from comming in contact with a key in my pocket. There is no case made that clips onto a belt loop that i can find. The camera is worse than my first digital camera i bought 10 years ago. Ok thats enough. Anyone wanna buy a phone?
Please dont buy this device. I purchased this device in Bangkok and was in India for a vaccation. The mobile hang all of a sudden. A hard and soft reset doesnt work. After trying 10000 times to the call center in India i could finally get them online. As promised they got my device for service. After that there is no response, been trying for weeks together and no one lifts the phone in the customer care. No response for the email enquires also. A record of 1 hour 40 minutes i was trying continous and you get the same recorded message "All agents are busy..." Pathetic service and responses over mail. My STD phone bills are now costlier than the phone as i still keep trying to know the status of my handset. To be frank i dont know how good is the device as i did not use it more than 2 days. What i was afraid is the kind of support they offer, no responses in the call center or for the emails........there is no proper place to escalate this issue in the O2 site.
I have an o2 Atom Life black and htc p3600i in white. I can say when you touch atom life, it feels more sturdy and better built compare with htc p3600i or trinity as called by others.. trinity looks more elegant especially the black, but once touched more plastic than atom life.. but i like them both from different perspective thats why I bought them.
I almost bought this one until I found the shinny stripe in sides. It was so ugly and looked cheap. I would have bought it without it. Now, I am happy with HTC Trinity Black.
I think the spec of bluetooth is not correct.
I refer to their website it stated is 2.0V... please verify...
i suggest you claim for replacement of your atom life and make sure before leaving bring 3 active sim cards, smart, sun and globe for test. i am working in telecom company here in japan, and i believe there is nothing wrong with globe network, i have tested globe network for several SIMs on roaming during my business trip in manila.. a friendly advise.
thanks ganda and junulrik.
i did try to reinstall wm6, but i still experience the same problem. i called up the o2 service center in ortigas but they told me to use another sim. very helpful.
I tested with my friend's globe prepaid sim on global-roam here in japan.. i also tried with japanese sim cards no problem. but now i am using with smart in global roam ver much okay!!...
My O2 Atom Life is white limited. I am very happy with the set and so far has not experience any problem.
It is definitely better design than dopod d810 and thinner more compact.
I wish O2 would include more accessories to claim "Limited Edition" exclusivity.
nokia N95 is a very good , a tons of features phone. Actually I do have an o2 atom life and n95 (before).. i traded-in my n95 for e90 because i also like e90.. but keeping n95 and e90 with atom life is too much.. n95 is very good, although i felt bad letting it go, but replaced with e90 that somehow relieving. actually i have also sirocco, thats why i thought of giving in for my n95.. anyway, once the n95 8G comes out, i might sell my e90 or o2 atom life.
conclusion, still depends on individual preference..
if your preference is size and weight, i would recommend atom life, but if you prefer more stable system, I suggest you get an htc hermes. but dopod has 810 same size and weight as atom life but not as good looking.. if you opt for atom life, upgrade to WM6, more stable than WM5..