I writing this because of FRUSTRATED SERVICES OF ONE PLUS.
I purchased One Plus 3 - in Aug10 and registered on Servify app for warranty next day. Because of its smooth(Worst) back panel it slipped from hand on 19Aug and screen is broken. I raised service request with warranty on same day and visited their service center on 20Aug, but service center people denied to take the device. Then upon there mail chain i had given all the required documents for claim in next week and they agreed with my doc and told they had forwarded to insurance company and it takes more time for verification. I waited for one month and called them, because my mobile was not submitted at service center they rejected my claim without any intimation. And servify center person raised one more request on Oct6 without insurance (mistake) and again after 2 weeks they changed my request as insurance one. They asked again for all documents and same i had given them and now they are asking for explanation for delay.
I think they don't have any intention of service and they have setup with few members and cheating people. Before any OnePlus device purchase we need to think twice and check for other companies.
I am sure if any service required you will land in problems because of ONE PLUS WORST SERVICE SUPPORT.
Anonymous, 03 Nov 2016How do you register a device for warranty? There's an app - Servify. You should have registered for damage protection in the first month of purchase itself. By the looks of it, well, you haven't. So...
Leonardo Jonathan, 02 Nov 2016I've been using this phone from 2 months... And the earphones jack has stopped working!...so b... moreIn 2 months? Have you registered your device for warranty? If you had, you could get it replaced easily, because you must have received a defective piece.
AnonD-604192, 30 Oct 2016Have any one of you op3 users found any heating issues with it while browsing on chrome or jus... moreYup I've noticed, using fb app, even within a minute it starts warming up
I've been using this phone from 2 months... And the earphones jack has stopped working!...so be careful while you purchase it!
Sammy, 02 Nov 2016Yes i am facing the same issue.. sometimes at night while sleeping battery will drain 4-5% and... moreThanks, My friend has the same phone but his battery is working perfectly fine and he is getting screen on time of 5hrs every time, idk wht is wrong with mine, the standby time is really very bad.
AnonD-6966, 01 Nov 2016Guys i am facing an issue, my battery drains very fast while kept on standby eg yesterday i sl... moreYes i am facing the same issue.. sometimes at night while sleeping battery will drain 4-5% and sometimes the phone will be completely switched off when I wake up in morning from 25 to 0... My screen on time is near to 4 hours
Guys i am facing an issue, my battery drains very fast while kept on standby eg yesterday i slept at 11 with 27% battery and in the morning when i woke up at 7 the phone was switched off, anyone else facing such an issue??
Share your screen on time as well.
AnonD-604192, 30 Oct 2016Have any one of you op3 users found any heating issues with it while browsing on chrome or jus... moreI have not experienced any overheating with this phone for the past 16 days of usage. While dash charging also the phone does not get much heated. I recommed this phone if you are going to buy it.
shetz, 29 Oct 2016im confused whether to buy one plus 3 or moto z play ! and also
any other phones below 20k b... moreIf long battery life is your only concern, (I mean, really long battery life) then, go for Moto Z play. Otherwise, in all other aspects, its OP3. And with OP3 too, you'll get a full day's battery on a single charge and that's good enough for me.
Under 20k INR, I would suggest mi5 or the Zuk Z2. You can also go for J7 prime, if you want something of a branded device. Or the Sony XA, and the XA ultra.
AnonD-574756, 30 Oct 2016I am using this phone for about past 15 days .I couldnt find any overheating issues so far whi... moreThanks for you reply. i think there is something wrong with my op3. i did search all forums didn't find many users complaining about heating while normal usage the once who said.something like me are very less in number. so lets hope Amazon gives me replacement.
AnonD-604192, 30 Oct 2016Have any one of you op3 users found any heating issues with it while browsing on chrome or jus... moreI am using this phone for about past 15 days .I couldnt find any overheating issues so far while browsing. I have reached max of 35-37 degree( measured in cpu-x app).
I could find phone gets more warm ( close to 40) when using camera for some times.
Most of the times phone remains cool.