Anonymous, 27 Apr 2021OnePlus offers software support for three years from release, including two years of Android v... more>Samsung receives 4 years of updates
Tell that to my (at the time) 2 year old S7 that stopped being cared about by Samdung in 2018....
1MSB, 06 Jul 2021OnePlus Nord 10 5g Review.
The phone is quite nice, where it fails terribly is in the SERVI... moreYes, I have also had bad service experiences with OnePlus. I have had several OP phones and have needed service several times. The first time was wonderful! OP at that time used an Acer service center near Austin, TX. I got my phone back in 2 1/2 days.
But OP changed their service center about 3 years ago to someplace in Ft Worth. 2 service encounters there and they were horrible! First time took over 6 weeks to get it back. Communication with the repair center was non-existent. All communication is through OP Support and I think the OP Support even had trouble getting answers from the Texas repair center. And to add a final insult to me BOTH times I sent back my 2 SIM phone and received a single SIM card holder back. The phone was dual SIM but the SIM card only had space for a single SIM. Add another 3 weeks to get that worked out!
Overall I still like OP phones but if you need service BEWARE!
This phone worked fine until I got the Android 11 update, then it refused to connect at 5G if at all, wouldn't take inbound calls (they'd route straight to VM), and connecting to WiFi would only make it worse. The OnePlus online support were worse than useless, they kept making the same suggestion over and over.
When I finally located a phone support number online, it was also less than helpful but he gave me a shipping label to get me off the line so I had to go without a phone for a couple days. To their credit, they did ship it back quickly albeit with a large scratch on back, whereas their online support were totally happy to leave me with a only partially functioning phone for a month.
They downgraded the OS to Android 10 and it worked again, but it updated to 11 on it's own, but still functioned well until the next security update where it began the same behavior.
I will never again even consider purchasing another OnePlus.
Hardware is good but software has serious issues. Sometimes apps doesn't respond, shows white screen or stuck on splash screen. Fingerprint sensor is also unresponsive sometimes. Display and speaker quality is good but ui needs serious improvement. All happend after automatic software update.
Did anyone knows why oneplus nord that it is 5G network but it is not!
Why one plus need to lie?
Sunshyn, 31 Oct 2021I just got confirmation from OnePlus that the Nord N10 5G is TUV Rhienland certified for eye c... moreYep. The eye comfort certification doesn't sound like it works for 0 pwm according to reddit conversations. Is it hard to lock this phone to, say, 100%, brightness with 0 chance of it changing due to things like update or fluctuations or when I turn it on? I just got a new Tmobile plan with this phone and wonder if I need to return it immediately because I get ridiculous migraines which make me nauseous and last all day after 20 minutes or so of looking at pwm screens.
Nikomanuel96, 27 Oct 2021How is pwm in this device? I am very sensitive to that and i read that this have pwm (other si... moreI just got confirmation from OnePlus that the Nord N10 5G is TUV Rhienland certified for eye comfort so it is probably PWM free. The Redmi phones look clear as well, but I can't seem to get them to work on US celllular carriers anymore.
How is pwm in this device? I am very sensitive to that and i read that this have pwm (other sites like notebookcheck says otherwise) sorry bad english
bought this phone for myself as a new budget phone and im not disappointed at all. great phone overall, although the camera isn't perfect but i didnt bought it really for taking pictures and such. would recommend if you're looking for a budget and yet amazing phone! (comes with aux/3.5 output so that's plus)
very good phone overall only camera quailty is not so good if you are looking for good camera do not buy ..... 4 stars out of 5
Anonymous, 06 Sep 2021I also bought my n10 around 2 weeks. I can not get used to its tallness of it. Unbelievable th... moreY family has had our phones from T-Mobile since Aug 28 and we did the update to Android 11 and they havent worked properly since I live 1 1/2 miles from my 5g tower they keep telling us it's the tower I live 1 1/2 miles from the tower nobody else in my area is having any problems... My carrier is pretty much telling me to bite it in the but deal with it or buy a new phone.... Any other TMobile customers have this problem?
Anonymous, 15 Sep 2021It says this phone is Dual SIM and has a MicroSD slot but I don't think that is true. It ... moreThe international version is dual sim. Its dual sim or one sim and one sd. Not possible for dual sim and sd card.
It says this phone is Dual SIM and has a MicroSD slot but I don't think that is true. It looks to me like that's the same slot, so it's either Dual SIM *or* MicroSD, not both.
sad owner, 04 Sep 2021I've had the N10 for three weeks with the Android 11 it's horrible, can anyone tell ... moreI don't know if to return it or not. I like the phone. But the tallness is not for me. I have a TCL 10l and that phone is 1 mm wider and it looks way bigger. And the right size.
sad owner, 04 Sep 2021I've had the N10 for three weeks with the Android 11 it's horrible, can anyone tell ... moreI also bought my n10 around 2 weeks. I can not get used to its tallness of it. Unbelievable that if you pull down the notification bar there is no option to screenshot something. And the Camera is missing tons of megapixel and resolution options. But the good thing is that they improved the battery life. On Android 10 I used to get around 5.5 hours or usage on 75% brightness. Now on Android 11 I get around 7.5 hours. Last night I got to 10 hours anf 39 mins. I only saw HBO Max movies.
I've had the N10 for three weeks with the Android 11 it's horrible, can anyone tell me how to add a folder that does not have to be read by google to use
Fury, 01 Sep 2021Is this worth of money.? or i should go for Moto g60 as i don’t need 5G network. I want more b... moreI will update my comment. The battery now lasts around 6 to 9 hours on 60hz and about 75% brightness. Yesterday I managed to get 8 hours with 53mins with heavy usage minus gaming. I still do not like the tallness of the phone. I can not get used to it.