I really wanted to get the one plus 3 after hearing and about how good it was and seeing a friend with one however I didn't for this reason: I order one from them and payed for first class 1-3 day shipping. When it didn't come after 5 working days I called them up to ask when it would be delivered. The person I spoke to was very rude and couldn't tell me anything about my order. I then asked to speak to a managerange. He said it would take up to 6 weeks for it to arrive and refused to give me a refund on my 1-3 day shipping ( also very rude). In the end I was so annoyed with the poor customer service, which didn't give me much trust in the product, I asked to cancel the order. He told me it would take 2 weekso to refund my money which I was not happy with and said he would not refund my postage. In the end I had to go to my bank and explain what has happened showing the emails and they returned my money in 24 hours. I'm not said anything about the product as from what I have seen it is great. BUT if you need your phone within a week or 2 and you want good customer service I would be weary.
Danny, 04 Sep 2016Even the low quality companies have offer with reliance jio in india....then why not this high... moreit will support jio bro. ours it LTE technology enabled. we can use jio in our OPO.
One of the useless mobile I come across in my life. It is getting hot as soon as open more than 3 apps at a time. contacts are multiplying whenever you add a number, email or address. Battery discharge in six hour use.
Even the low quality companies have offer with reliance jio in india....then why not this high end killer #one plus
mondal, 02 Sep 2016Is it volte supported, if not what to doI'm wondering the same, after looking at Rel Jio. It looks like even if it's not supported, we could use their app to make voice calls, though native support for VoLTE provides a better experience.
hello, i am using one plus 3 from last one month. On 1st september in the morning it automatically switched off. there after i am continuously contacting to your support team but they are not responding properly. they are just saying that we will call you. In the evening of 1st september they said that we will contact you within 24 to 48 hours. so i called them today at 4pm dated 3 september and the lady who picked phone said that their team will call before 8 pm today. but i didn't receive any call, so i again called to customer care and had chat with Mr. Nitesh and he after putting my call on long hold said sorry we can not help you today one plus team will call tommorow and when i said to transfer my call to senior executive he denied. i didn't expect this kind of rude behaviour from one plus team. my phone is continuously off from last 3 days and one plus team is not ready to support. i regret that i bought one plus phone. i will not suggest anyone to buy this kind of BAKWAS phone
The glass screen protector was defective and it literally shattered in my face. I was lucky I was wearing glasses but a shard got in my left eye and I had to see the eye doctor. I called usa support line and they would not even send me a new one. Terrible support. I own 3 of these phones but will not buy anymore after the support experience I had today.
Sms are not sending only receiving....always show error........did anyone know what to do,to fix it.....thnx in advance!!!
aki.., 13 Aug 2016Charging very slow... Plz help mi Very bad .. Not knowing weather it's a charger prblm r with the mobile battery but charging very slow talking
boomika, 28 Aug 2016press power on and vol down about15 secondsSame pinch , I have the same problem, gets restart on/off, on/off continuously don't know what the prob is!!!!
No service centre in my city!
I purchased the phone 2 months ago and here I am not rating the phone but the support...
I had to send an item back and I am still waiting to get my money back... I had contact to the support all the time until he told me, that my refund ticket is passed out to the payments team and up to now I didnt get any money and my emails remained unanswered...
This is my first Oneplus product and it is going to be the last one too. I am never going to buy a product of that company again!
I purchased this phone more than a year ago. No complaints. Once or twice it shut down on its own that too last year. None in the recent past.
I am glad I chose the right one.
I am not a power user. Battery lasts more than a day for me.
Worst interface for messaging...you will curse yourself if you are frequent in texting