i am planning to buy this phone in november.. as i am anticipating a fall in its price by then. will it become outdated by that time? because i really love the audio quality of the handset plus 3gb ram is good. will it become outdated by november?
One plus one mobile phone is good but customer care service & after service very worst. The company just believe in selling phone but no facility of repair maintenance after sell. I purchased two mobiles one from Amazon & another from ShopClues & both mobile is having issue of mike/speaker volume and when I request to ShopClues & Amazon for return they told communicate at service centre. And I call various time to service centre & I not for satisfactory reply & they told me bring the phone personally at service centre. And big issue is service centre is not near by our town Bhilwara it is at Jaipur (Raj). And service centre manager told that we have to leave the phone at centre & tells no gaurented period when they will solve our technical problem in phone. So I can't understand where & whom we should consult because amazon & ShopClues customer executive are not replying properly.
So please help anybody how to solve the issue. If company will not entertain customer after sale then why they give warrant/guaranty on products while selling the products. Why the company is cheating with customers.
lalu, 07 Sep 2015does it have dual sim facility?? No single sim only lte
I received my One plus one and there were two physical Marks (not a prob with the display) I have had to send over 30 emails whereby the customer service people kept asking for the same information I had given them in previous emails, the latest one was unreal they want me to install software so they can remote view and this can take an hour and how remote session is going to help is beyond me, have sent a letter reminding them of the sales of goods act and informing them I want to return the phone and will buy something else, worst company ever.
u, 24 Aug 2015i want to buy a new fhone, its either oneplus or lg g3...which one is better?someone can help meOne plus one is great phone to other phone is the best in the world I thinking the phone his very low bajet to grace the phone
Love the design and the phone. But poor customer service to the max. used it for 3 months, down for 5 moths since then.
Close to 50 emails back and forth with CS. The procedure is so troublesome that you might just want to give up. upload mulitple videos and picture to google drive for them to review, divert your CS ticket back and forth with different CS rep.
In short, it's been 5 months, my phone is no where found in their warehouse, or estimate date on when i will get my phone back. Whoever is thinking of buying this phone, make sure you don't need to deal with the warranty or repair with OPO.
you can refer to my thread on OPO forum
M H, 03 Sep 2015please oneplus one or Lg G3?Both of them are the best .
But but, oneplus one has some problems in camera in some modes.
G3 has the lowest sar . its brelyant
yugandhar, 08 Sep 2015its single sim or dual sim ?It is an single sim device.