Raj, 28 Nov 2016I am using One Plus X since Jan 2016 and was happy with the device but last two weeks post sof... moreI know exactly how to fix the Play Store issue but you may not like it if you root your device and install root File Explorer you should be able to find a video on it very easy you go in there going to host files and in one of the files you add a hashtag that's all and it fixes the problem indefinitely I hope I helped and if you need root support just contact me
As the most powerful phone I've ever owned I can't complain... much! My biggest gripe is it seems to need regular reboots every few days or else it gets glitchy. The speaker just sucks but i can deal with that. The camera app can crash if left alone too long. No image burn-in as yet, been careful about that. Otherwise, its a great phone
Honestly i dont know what everyone is talking about with the problems with the phone. ive used it for roughly a week. its an amazing phone. runs games in 1080p perfectly. display is nothing short of beautifully sharp. great battery life. and all for 200 dollars? i mean it may lack a finger print scanner or android pay. but i dont use any of that. its perfect for the average user. a must buy
BEWARE: the after sales support is rubbish.
My OPX died all of a sudden in November* and the best oneplus can do is to offer to do a "remote session" whereby you have to install a set of files onto your computer (PC compatibility only) and a "Level 2 specialist" will attempt to make the dead phone "undead". Meanwhile, I've emailed my country's local support service (Singapore) and they have never responded. And because my phone is more than 15 days old, they cannot give me a replacement even though I have not misused my sub-1year old OPX.
I'm currently trying to talk to them on their chat support and they're floundering about trying to recheck my 'ticket number', rechecking my 'ticket number', making up crap that excludes an actual solution to my problem.
Sorry OnePlus, you have just lost a would-be loyal customer and I will not hesitate to tell other people about the way you treat your customers.
*the reddit OPX forums suggest that my battery died
(yes i've tried charging it and letting it rest but it really is dead)
Sivakumar, 06 Dec 2016Where we can get this new phone? I checked in one plus store also its not available. Amazon al... moreIt isn't new anymore and they stopped producing the phone earlier this year. So you will have to get it from third party cites if they still have them around....
chipschallenge, 06 Dec 2016I have the exact same issue. uninstall g+ app. there is some conflict.
Anonymous, 29 Nov 2016does it support jio 4g??One Plus x is support 4G LTE
Where we can get this new phone? I checked in one plus store also its not available. Amazon also sale only refurbished. Could you please let me know any one
Really want to get this phone, just wondering how to save pictures and videos onto the SD card instead of the phones memory. Can anyone help?
Still in Android 5 and happy with the phone, it never lags. Wont update to 6 because i am reading lots of negative comments.
Raj, 28 Nov 2016I am using One Plus X since Jan 2016 and was happy with the device but last two weeks post sof... moreIf the google play store is not working. Take a backup and then factory reset the phone. there is some issue with the upgrade and goolge services. I had faced the same issue, but now its working fine for me without any issue.
I am using One Plus X since Jan 2016 and was happy with the device but last two weeks post software update I am facing two majour issues: 1. Play Store is not working. 2. Battery charging is taking 6-7 hours. I went to service centre buut the guy denioed service only for the reason I was carrying a bill which was downloaded from Amazon app and not Web. This I feel is worst experience with any device I have ever used.