4 months after purchase and the charger stopped working. 5 months after purchase the screen developed an issue, which i found upon research online that it is common with this phone- half the screen freezes and would not respond until you reboot the phone. 6 months after purchase the screen issue got worse and i had to press on the lower back of the device then reboot to make the screen work, which apparently indicates there is something loose inside (could be the lcd controller). tried to contact support for warranty claim but they want me to send the device to singapore and that it may take up to 4 months. tried to have it checked by razer authorized dealers here in manila but none of them would even let me demo the issue because their technicians said they are not familiar with the device. the screen issue is getting worse by the days as it is now happening several times a day, which forced me to order a pocophone f1.
i won't deny that this phone is great- the 120Hz refresh rate is amazing. really, i compared it with the asus rog phone that has 90Hz refresh rate and the games and scrolling on the razer phone is way smoother. i am not a gamer, so i had my friend who owns the asus rog i compared it with to test gaming on this, and he confirmed it is better than the rog phone. likewise, the front-firing speakers on this beast is the best sounding i have heard on a smartphone. however, this screen issue is a big letdown. i am still hoping this could be repaired locally here in the philippines, but several repair shops i have consulted refused to even open the phone. i was looking foward into buying the razer phone 2 by may or june this year, but i'm thinking twice now.
poco is my love for the meantime.
The charger just falls out and has a bad connection. The camera is garbage. The have NO customer service phone number, only a chat. So, plan on an hour for a simple question. Their customer service all around is garbage. The phone has no headphone jack. This phone gets 5 thumbs down!
makers, 10 Oct 2018comparing a phone with SD 835 and a phone with SD 625 that power efficient? are you high or so... moreI wish I was but pot is expensive nowadays. Well I think that the SD 835 should be quite power efficient as well. What really matters is that the transistors are as tiny as possible.
Anonymous, 30 Oct 2018data mining and targeted harassment/hack for even more relevant data mining. what else?I ask what they are going to use the data for... and you respond with data mining... "Hey look at us, China! We use other country's data to mine more data!" #seemslegit
joe nodden, 16 Oct 2018Come on, quit dodging the question. What will China do with that data?data mining and targeted harassment/hack for even more relevant data mining. what else?
mudplayerx, 15 Oct 2018Huawei has already been in the news for secretly sending data to the Chinese government.Come on, quit dodging the question. What will China do with that data?
joe nodden, 28 Dec 2017Ok Mr.Crappy Grammar. What exactly will China do with that data? Hm? Will they try to make pho... moreHuawei has already been in the news for secretly sending data to the Chinese government.
JUGDEEP, 19 Aug 2018even the auto-correct seems to be malfunctioning. lolThe phone has 4/5 stars on basically every internet review site. My guess is you either got a bad phone or you are doing something odd to it.
achiles, 10 Sep 2018Note 9 has 8 gb as well as a snapdragon 845It also came out a year later. Sheesh
makers, 10 Oct 2018ever heard Asus ROG phone?Ever hear of paying a thousand dollars for that ridiculous phone. My god the accessories for that phone are retarded. Just buy a console, a laptop, or a desktop if you want to game for real.
By the time you bought all of the ROG phones ridiculous accesories you could have saved up that money and bought a gaming desktop AND had a different cheaper phone that will play games almost as well.
makers, 10 Oct 2018Motorola X-Force UK (USA Droid2Turbo)? Snapdragon 835? Intel DX12 chip? pass me the weed, brah.There's a big difference between sd810 and sd835. And by the way Directx 12 or any other version is not supported by Android. Where did he read that???
wasp, 08 Sep 2018This phone is still the most powerful in 3 major way, it being a gaming phone it is the only p... moreMotorola X-Force UK (USA Droid2Turbo)? Snapdragon 835? Intel DX12 chip?
pass me the weed, brah.
maykelbembibre, 15 Sep 2018Because of a badly made hardware design. The experts claim that the screen is always far too p... morecomparing a phone with SD 835 and a phone with SD 625 that power efficient? are you high or something?
really sick this phone still not release here in kingdom or saudi arabia
Kiyasuriin, 08 Sep 2018Eheh~ part two, in the developer options you can set your screen to never turn off unless you ... moreyes, i have tried that but really it is not what i am looking for. see, samsung has this feature wherein it monitors your eyes- if the phone sees that you are looking at the screen it will not dim itself. i did find already a workaround- the apk for that feature was ported by a dev on razer's support forum and it is now working ok on my phone. thanks for the suggestion.
Kiyasuriin, 08 Sep 2018If you don't mind degrading to a midrange. Or use last year flagship, Huawi Mate 10/P10 Plus w... morethank you for the suggestion, but i already have bought this and will stick with it for the meantime until the next galaxy note.
J3, 15 Sep 2018It has 120hz 8 ram and good components and for that components you need a lot of energyram needs enegy? It can actually improve battery life. The 4000 mAh is more than enough for the slight drain caused by the 120 hz refresh rate
s-pen pusher, 21 Aug 2018Was compelled to buy this yesterday to replace my trusty old Note 4 that suddenly died on me 2... moreI also still using Note4... i played PUBG here for so many months until i tried using other phone & it makes a big diff. especially with the lag in the game, I still win sometimes(imagine my sacrifices playing on my NOTE4!hehe) I bought Xiaomi Pocophone F1(cheaper than any other brands with the specs it has 3X cheaper!!) just for the gaming & I will wait for NoteX to replace my Note4 and hopefully it don't disappoint us. :)