Hey guys don't buy this handset. I Purchased in last May and it is replaced three times in one year but still facing touch issues. All have same problem starts within three months.
I purchased an Xperia XA1 handset in October 2017. I am facing various issues with it right from the beginning. In December 2017 I registered a complaint regarding buzzing sound while playing audio and video files. For which I was told this issue is common across all such handsets and Sony would come up with an update to resolve the same and till then I would have to wait. Reference number for the same was 1-35567617213.
Later in April 2018 I encountered serious hotspot connectivity issue. The reference number for the same is 1-36865808662. Now, I am facing issues with touch. Even after 3 serious issues the company is not willing to replace the set. They say our policy allows repairs but not replacement. ThatÂ’s unacceptable for such a premium brand. ItÂ’s quite clear Sony has resorted to making substandard products for cost-cutting. Besides, theyÂ’ve reduced the number of their service centers in Delhi to just 5. I will not recommend Sony Xperia to anyone. It costs 30-40% higher than leading brands but now, both its products and services have gone low-quality.
I admit I think sony phones are the best.
Conned into buying this phone by a super salesman at virgin mobile (enjoy the commission!)
Don't like the narrow shape.
Big disappointment is the camera most of pics,are dark and,constantly adjusting the camera settings
Previously had,a z2 which is better in every way.
Sorry sony but I never thought I would be so disappointed in one of your phones..
I also given this xa1 phone to service station for touch problem once and display shows yellow shade once
Xperia XA1 = Worst phone I've ever had.
Seven months and it's on it's third screen, not because of it getting broken, but because it ignores any touch input, and this one's getting to the point where it only works occasionally.
Battery life? What battery life? I have to charge it halfway through the day, and that's on a light usage day, I've had to start carrying a mobile charger pack with me at all times now.
23mp camera? So why are all photos taken so poor? That's assuming it bothers to save them... Most of the time it doesn't. I have photos taken on my old K810 and Galaxy Ace that are better quality than whatever these are, honestly, they remind me of an old 1.3mp camera I used to have.
Bluetooth randomly disconnects and almost instantly reconnects itself, and if you dare to turn bluetooth off for any reason... it forgets all paired devices (as it does when you restart the phone)
Some usless app called What's New... Constant notifications from it about apps I don't want or need, and no option to uninstall or disable the thing, notifications telling me my usual alarm is off, it's off because I have different alarms on different days... I know because I set it that way, stop telling me about it... Random call rejections, almost always silence when a new text comes in, apps I do want or need keep randomly being removed... The list goes on.
I can say with certainty that this is the last Sony product I will ever buy.
Sonyuser85, 05 Nov 2017The problems at this device are because of some kernel issues made by its latest system update... moreI'm on 40.0.A.6.162 andddd the battery life is no so impressive..any solutions? When will oreo updates be rolled out?
AnonD-740569, 28 Feb 2018At now, no... Buy phone with dual camera and fingerprints with more than 2 ghz cpuImo dual cameras are not a necessity..they're not that useful..better get a proper camera if you're into photography.. :)
Idk why but I can't help noticing that all the negative comments are from Anonymous accounts..do you even own this phone? Mehhh.. 🙃
Vicky, 09 Sep 2017I am Planing to buy xperia xa1 but when i see its user review there are many user with the sam... moreAt now, no...
Buy phone with dual camera and fingerprints with more than 2 ghz cpu
kcvg, 05 Oct 2017Mehhhh, "we" obviously are not the only ones having touch problems. And what I'm using right n... moreThe problems at this device are because of some kernel issues made by its latest system updates. So if you stay with 40.0.A.3.7 version of Android, battery, camera, and screen you will not be at risk. Because of the issues of kernel, some devices will be disturbed. So wait until Sony will fix this situation by better updates or even Oreo update. Latest updates like 40.0.A.6.135 version seems to be problematic.
I am saying once again: take care about rooting or flashing, Mediatek is not made for that kind of tuning.
XA1 has without any doubt best camera in its class. Much better than S7 or any Samsung at date! I have a collection of pictures took by many devices so I know what I am talking about... And its around 260$. This model is a HOT CAKE!
AnonD-680237, 27 Jun 2017actualy I really like to use experia xa1 because fit with my hand .but I really dissapoint wit... moreWhat?? The front camera is good. Not as good as new flagships but definitely better than the S7 my nephew had. Probably it's just the video call itself that isn't good.
dd, 09 Jul 2017 There could be defective units . You must test the device properly before buying. i have t... moreMehhhh, "we" obviously are not the only ones having touch problems. And what I'm using right now is actually a replacement unit which also has the same problem from the one it replaced.
oh god why, 14 Aug 2017bought it and it broke down twice in 3 months i have already had the screen replaced. it still... moreYeah, me too. I actually am taking mine again tomorrow, I'm hoping they just replace it with an XZ1, who knows? ;-)
Vicky, 09 Sep 2017I am Planing to buy xperia xa1 but when i see its user review there are many user with the sam... moreYou still should buy it. I already brought mine with touch problems to a Sony Center and they accepted it, then they later replaced it with a new one.
i want to buy this phone .............but after seeing user comments i am little bit hesitated....should i buy this phhone or not...please help