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GSMArena team, 25 Feb 2020

Samsung Galaxy M31 hands-on review Comments

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  • Comments (222)
  • User reviews
  • Galaxy M31

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A
  • Ad
  • fCy
  • 23 May 2025

Using more than 4.5 years till now no issue
Some times very rarely charging issue only faced . Overall it's a good &trustworthy midrange handset

  • Reply
    V
    • Vineesh
    • rJT
    • 30 Apr 2025

    Range issue a only problem this phone

    • Reply
      ?
      • Anonymous
      • 6p}
      • 08 Apr 2025

      Ladi, 06 Feb 2025Used this home for period of time and I can testify that is a very powerful and fill option ph... moreWithin 3.5 years 4 times changed display!!
      Really it's very disappointing!

      • Reply
        L
        • Ladi
        • XBA
        • 06 Feb 2025

        Used this home for period of time and I can testify that is a very powerful and fill option phone.
        But only problem I experienced with Samsung m31 is the screen issue, within 3 years I changed screen 5 times and very expensive. Apart from the screen issue, is one of the best Samsung product.

        • Reply
          L
          • Ladi
          • XBA
          • 06 Feb 2025

          Used this home for period of time and I can testify that is a very powerful and fill option phone.
          But only problem I experienced with Samsung m31 is the screen issue, within 3 years I changed screen 5 times and very expensive. Apart from the screen issue, is one of the best Samsung product.

          • Reply
            ?
            • Anonymous
            • d%u
            • 24 Jan 2025

            When will it come new software sumsung m31s
            Long time

            • Reply
              X
              • X80
              • fCE
              • 07 Nov 2024

              go go go, 11 Aug 2024my father got the same issue last year ago, so some phone master promised to change the screen... moreI swear this was also the exact issue with my phone. I bought it because it came highly recommended, but started having problems exactly after the Warranty lapsed. Got it repaired twice from Samsung but the issue REMAINED. Another local repair guy (not Samsung's) confided to me that many Samsungs were having this same problem, presumably because of faulty chips. Samsung thinks our hard earned money is so disposable, if they knew there were problems in the chips they should have recalled their phones.

              Hate Samsung. I feel robbed. If you want I can even post the photos and videos of this dead phone, it's right here in my room lying like an expensive paper weight.

              • Reply
                g
                • go go go
                • M}y
                • 11 Aug 2024

                Anonymous, 16 Dec 2023Well using since 2021 August and I found it to be a reliable phone thinking of buying a34 howe... morea34 is most priced phone which have an little difference between m31 especially camera. even if you can buy galaxy a15 or a25

                • Reply
                  g
                  • go go go
                  • M}y
                  • 11 Aug 2024

                  bharath, 22 May 2024Bought M31 in sep'20. Recently got purple screen issue. Started as a small dot on the ed... moremy father got the same issue last year ago, so some phone master promised to change the screen but he had setup an a fictive screen and this blue-red screen issue shall happened again in the half of time. it very hurt because this phone had been worked so good, not for a playing hard games but m31 had a camera which even be better than new cross-budget phone like a a15, m15 and m14 that my father is using now.

                  • Reply
                    t
                    • toothbrush
                    • Iby
                    • 27 May 2024

                    Back when phones were actually phones and not gamer/fashion/influencer slabs

                    • Reply
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                      b
                      • bharath
                      • vG{
                      • 22 May 2024

                      Bought M31 in sep'20. Recently got purple screen issue. Started as a small dot on the edge, and it's increasing its size day by day. Everything was fine till this happened. Also my torch had stopped working very long back. Had some touch issues when even a little amount of water falls on the screen, but that was temporary and solvable!

                      • Reply
                        R
                        • Richy
                        • Xjf
                        • 02 May 2024

                        i have been using this phone since 2020.
                        until now i am well satisfied with this phone, as all other Samsung phones it takes more than 2 hours to charge 0-100.. that is the only drawback

                        • Reply
                          B
                          • Burzy
                          • 7kJ
                          • 23 Mar 2024

                          Bought it in Sept 2020 and till now no issue as of March 2024. I switch off my phone daily before sleeping and on it in morning. Not sure if that's the reason am still happy with the phone.

                          • Reply
                            ?
                            • Anonymous
                            • 7kn
                            • 25 Feb 2024

                            Pri, 10 Oct 2023Using this for 15 months. Now facing problem after one year. Restarts automatically. Did all t... moreDelete apps which are not in use. This may solve your problem

                            • Reply
                              ?
                              • Anonymous
                              • CBd
                              • 16 Dec 2023

                              Anonymous, 08 Nov 2023I have purchased m31 in 2021 and worked smoothly for 15 months and suddenly went blank. I have... moreWell using since 2021 August and I found it to be a reliable phone thinking of buying a34 however the camera comparison still has differences

                              • Reply
                                ?
                                • Anonymous
                                • r%g
                                • 08 Nov 2023

                                I have purchased m31 in 2021 and worked smoothly for 15 months and suddenly went blank. I have shown this to their dealer and they said there is problem of mother board and rqd. replacement for which required to pay 7500.
                                I feel this model of Indian version is giving trouble

                                • Reply
                                  P
                                  • Pri
                                  • 7tN
                                  • 10 Oct 2023

                                  Using this for 15 months. Now facing problem after one year. Restarts automatically. Did all troubleshooting tips for checking settings to disable auto restart and everything but no use. Went checked service center told to replace chip for about 8000 since some motherboard issue. Checked outside also same thing told. Waste of money. Several other users bought m31 model and even other models with exynos chip. Told the same thing.

                                  • Reply
                                    ?
                                    • Anonymous
                                    • DkH
                                    • 07 Oct 2023

                                    I am using this Samsung M31 since Oct-2020, it was running smooth till aug-2023 then after processor stopped working suddenly and after repair again same issue was observed after 1 month finally I was left with the only choice to sell this phone due to multiple times Processor failure and also many of friends have observed exynos processor failure in their phones also

                                    • Reply
                                      I
                                      • Incognitoz
                                      • DkZ
                                      • 02 Oct 2023

                                      Current phone since May 2020. No complaints, does best for its price. Could do better with the chipset.

                                      • Reply
                                        ?
                                        • Anonymous
                                        • vGd
                                        • 28 Sep 2023

                                        Great phone. Using from oct 2020 till now. No problem with this, just little bit slow in comparison with today's 120hz and hign end processors

                                        • Reply
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