From the review: "Another thing that made quite a few eyebrows around the office raise is the peculiar D-pad location. It is placed on the left of the keyboard like it is meant for left-handed use. All due respect (and political correctness), right-handed people still were the majority the last time we checked. It would have made a lot more sense to have the D-pad on the other end."
It is not. Think gamepad (video game controller). Its complete normal to have the d-pad at the left side. So, if ever used a gamepad, you're home.
You guys before you criticize a high-end smartphone like the Nokia N97, you should be aware that the number one reason for buying a Nokia phone is the high quality manufacture. Try owning a high-end Samsung/HTC for a year and experience the perfection of Nokia over most other manufacturers in terms of gadget hardware quality. I agree that the main deficiency in Nokia is lack of 3rd party applications. They should really work on this.