Hi peopple, I buyed this celular phone, yestarday....it´s sucks?...wrong dicision, no?...i can´t find the manual...internet, he doens´t work.....
ATT does absolutely nothing about this situation with the red dot on the back of the phone. I am apalled at the customer service, with this company! I can not believe that with reading all of these comments, that they do not see that numerous customers have had the same problem, and should definitely honor the warranty if your phone is less than a year old. We went on a vacation to the beach just a week ago, and obviously the humidity was high, as it always is. I come home and unless my phone is on speaker phone, i can not make calls, as I can not hear the other person. They can hear me, but I can't hear them. some kind of speaker problem. I have not had this phone in any water, but have taken it in the bathroom when I shower, which they now tell me is a no-no! My bathroom is the size of a small bedroom. I've always taken phones in the bathroom. Never had a problem until this phone! ATT I hope you guys are reading these posts and see that your customer service is horrible! I can't wait until my contract is up!
So i recently got this phone, it sucks, i downgraded from a 3g Iphone which that had a shattered screen and the speaker had water damage. The propel has very poor battery life. i charge it everyday even when i first got it and one 5minute call drops the battery to 3 bars, its outragous. the keys are very small and slim and it freezes alot. it was only 30$ but still its a crappy phone. I lose signal all the time and when i call someone and they talk it doesnt let me talk back
I am glad I didn't buy this phone. My friend got this phone around the time when I got my Pantech MatrixC740 & he wants to trade it in. This was about 6 months ago & now he cant do anything about his phone cuz of the water dammaged sticker. I know him & he did not get it near the water. The phone is now unfixable because it can't even hold a charge. He is now using his old phone & is still regreting on buying this phone. Again, glad I didn't buy this so called "cool slider phone"
Jenny, 23 Apr 2009We bought two Propels on the 2 for 1 deal last Christmas. One kept switching off so we called ... moreSame as everyone....bought 6 phones at christmas--still under warrenty---one was not charging--called the warrenty line--checked the sticker--it was red!!! _NEVER dropped in water--been in humid conditions tho--it's a mobile phone--in my purse all the time--now i am stuck with a phone that doesnt work--i have 6 phones - 1 that is useless and 5 that i am now waiting for the other shoe to drop on those--bummed.....
I have had the phone since christmas. It four months in it started losing its signal. I couldnt recieve calls or call out. Took it to ATT they said that they detected a signal problem but because the moisture strip is red I was out of luck, I could do an insurance claim and get a replacement phone. I got a second one and now I am having the same problem. I live in Louisiana its humid the strip is going to turn color just from walking outside!
Slide mechanism is fairly weak and isn't difficult to break. Screen resolution is humorous and the software is pretty bland. Lol, seriously. I hate this thing.
A friend of mine just got this phone for free from AT&T, so I decided to come here and look at what people were saying about it.
The discussion about the moisture indicator got me thinking... does my Motorola E815 have that? I've had this phone since 2005 (yes it is four years old). So I popped off the battery cover and there it was, exposed as all can be. It was still white. I've had my phone in the bathroom during showers, outdoors in humidity, in my pocket, and everywhere you could imagine in four years of use.
The battery compartment on this phone is by no means "sealed". So I can only guess that the sticker in the Propel is extremely sensitive.
The problems with this phone and the "reason" for a voided warranty seem to be completely unrelated, though. My friend has had his phone for two days now. No problems, yet. I'm going to check on his sticker the first chance I get.
I have had my propel since christmas and have never had a problem. The battery life sucks bad but still a good phone. I got my from an athorized retailer, my friend got hers from a corprate in line store and hers has had all of those problems. Maybe its just place you are getting ya'lls from.
I too got this phone. After 4 months, I could no longer text. The Software would not load. They told me that because of the moisture sticker turning red…I was out of luck and AT&T would do nothing about it. This phone is bad…I believe a class action lawsuit would be perfect. I was even told that the body moisture from putting in your pocket could cause this…what a scam.
it stinks do not get this phone!! i have had it for 2 months and it is all ready doing that
I received this phone for mother's day 2009. By June 8th when my family took a trip to Florida, it had stopped getting service. I too contacted AT&T to find that my phone had gotten "moisture damage." At&T refused to replace it or even to allow me to buy another phone at the same price. I am back to using my old RAZR and am sorry I got the texting plan and sorry I bought this phone!
If I had read these commnets before I would not have gotten this phone. Acivated it just before Christmas and in the last month the phone started turning off by itself, now up to 5 times an hour. Called at&t and since the dot shows "moisture" damage, no warranty. This phone has never had any moisture damage and as a matter of fact has had a silicone cover on it since day one. Do not get this phone
i have this phone and it was ok for the first couple of month but then after a while it just started shuting off on its own and it was just not sending messages proberly. All in all it was just aggravating me. I could be in the middle of a phone call in it would shut off. i went to to the store and they told me that it had water damage. Mind you i bealy ahd the phine for a good 3 months before the problems stated showing up. I have a one year contract so i really cant get a new phone untill the january of next year. They told me to get insurance and get a new phone but what they fail to mention that the price of the phone will show up on your next bill if you get a new phone through insureance. im starting to hate this phone.
Anonymous, 21 Jul 2009We upgraded 4 phones to the propel in November 2008. 2 needed to be replaced within 45 days. A... moreI cant believe what I am reading right now. today is aust 4th, I got the propel phone a month ago, I knew it was problematic when I first got it. It doesn't hold a charge at all. one 15-2-min call and your down two bars. I get static, and other problems. I've been a custemer with at&t since the late 90's through all the changes and I went to the store to exchance it and the same thing happened to me. They said the box on the back was red, which meant water damage. I lost it, I said the phone has never been wet and I had paid full price for the phone because, unfortunately something did happen to my other phone. I told them this is a scam, I spoke to the manager(who I could not believe was a manager) she wanted me to buy another phone for $40.00 and said she would give me insurance and also said I could pay a fee to get out of the contract, I was so irate I had to leave. Oh and I had also mentioned that there has been like 90% humidty off and on especially the day I brought it back, I am with you, any attorney's out there?
Don't get this phone, the phone has a design and manufacturer's problem. Samsung should should re-check their product. After using it for 5 months, the life of the battery is worst and the moisture on the back turns orange and a big message on the screen 'Download' with red background. You cannot do anything on the phone. This summer, we have a lot of moisture in the Northeast with almost everyday rain. And all of a sudden I got these message after charging it overnight. We should report these to the Better Business Bureau. ATT does not honor the warranty because Samsung does not honor it also. Do not buy Samsung product if they don't do anything about this product. They design it to fail and they included this like litmus paper to justify themselves.
My husband and I upgraded to the Propel in March. This is July and my husband's microphone does not work. We tried to get AT&T to replace the phone under the warranty and they will not honor it because he has a red dot indicating moisture. I decided to look at the dot on my phone and it is also red. Neither of us has gotten our phone wet. I also called my daughter who has a Propel and she said her dot was red and she has not gotten her phone wet. AT&T said we should not have our phones in the bathroom while showering! I was with Cingular who was bought out by AT&T since 2002 and never had any problems with any of the NOKIA phones we have had. I think there is a defect in this phone which lets moisture in and we as customers are getting the short end of the stick. I too have had battery charging problems. I have no doubt AT&T will loose us as customers and I don't care if I have to pay an early termination fee!!!
We hate these phones. We got two in February. My husbands buzzes when talking so he either has to text or else call on a landline. My daughter's battery life is only a couple of hours. We bought a new $40 and same thing. AT&T says, water damage. Never had water damage that we're aware of! Come on, My husband had an LG and my daughter had a Motorola for a full 2 1/2 years with no problems! What a joke! I'm not paying $250 for a new phone! I'd rather switch to Verizon and pay the termination fee!