David what is you mobile number? il phone you and go through an application with you ok? il give you a breif talk about the tariff ok?
The people saying the 17th are just passing on what the shoddy O2 customers service tell everyone!
They aint got a clue and just tell you no later than the following monday, They've been doing this for the past 2 months.
If its not out tommorrow I'm off. Retaining customers doesnt seem to be top of their list and there are NO excuses.
Just got my order confirmation from O2, the phone got picked up by the delivery company this morning at 10:44 and its getting delivered to me tommorow!! so whoever said people on 02 have to wait unitl 17th are WRONG!
my 12 month contract finished on the 18th august, been waiting to upgrade since then
Id say no but dont hold me to that mate, how long is left on your contract?
Anna what tariff are you on with o2? if its Online 50 or 100 you will have to pay £49.99 for the handset
if you have the £49 to upgrade then do that, K700 was like the best phone out last year, the D600 is probably best out now.
Waited for ages for this phone - had a free upgrade from O2 to D500 - this went crazy and was sent back within the 28 days. No phone appeared then - I rang them after 2 weeks to be told I could choose another upgrade. They gave me the option of the D600 when it came out. I have chased them for two weeks now and eventually today they said it would cost me £49 to upgrade to it !!! or they gave me the option of Sony Ericsson K700i for free complete with bluetooth headset !! now I dont know what to choose !!!!
Yep we have them in stock £30 a month online 200 750 txts and 300 mins and it will be with you within 5-7 working days (as usual) and all you need is a valid e-mail address and be 18+
Has any1 else got the d600 on another network not o2 thats a good deal? I'm wondering if to cancel my contract and go elsewhere
Thanks for the offer. Can you confirm that you have them in stock and can ship today?
Tricky if you want the phone on a new contract i can do that for you but not for an upgrade
o2 have been fantastic since being with them but now when it comes to upgrades they are an absolute joke
So, just getting this straight now...are online customers being told that they have to wait until the 17th for the phone?
It would appear that any order is actually a pre-order and o2 will ship the phone after the 17th.
well as far as i know the d600 isnt eligable yet for upgrades at this time which i dont understand myself
and also i-mode is like a better version of Vodafone Live! we have more website on our wap system
e, i-mode is a new thing running with o2 which you get a new phone with a built in mp3 player and we put you on an amazing tariff like 750 mins and txts for £35pm
we have been selling this phone for some time it is freely avaiable the reality is its expensive as an independant to do it for free we need a high use new tarrif and at no time will any existing customer get it for free until stock prices drop. unfortunatly the networks dont tell you that they dont treat upgade the same as new connection. Best advice move network or wait till prices drop.Bye the way it is worth it
I've currently got a sony ericsson k700i on the Online Off Peak 500 plan with o2 online. I've been waiting since july 17th for this phone to upgrade!! I haven't rang o2 online since last week when they told me to ring tomorrow, what is everyone doing?? so its not gonna be out tomorrow then??
i have just rang o2 online to be told not before the 17th when i was told on saturday it would be tuesday! i lost it and said well i will just go into an o2 shop and get a new number and contract today, over the counter. to stop me doing that she offered me £10 off my tarriff, which is good but still they are looking after their new customers better than existing ones. i agree what a disgrace. they then proceeded to try to get me to have an i-mode phone of which i had never heard.
are there no sensible running o2!