Vicky , 03 Jun 2017After two month ago i update nought and today automatic samsung logo flash on screen i call to... moreSame thing happened to my father. I wake up on the morning and father showed me his A5 (2016) which was showing the Samsung logobfor last few months continuously. He was panicked.
I told him to relax and give me few minutes. Than I wait for few more minutes to confirm that it is stuck. After that I first shut off the device using "Vol down + power" button together. The device shut down in few minutes. Than I waited for few more minutes to cool down and brush my teeth.
After brushing my teeth I start the device and went to recovery mode pressing "vol up + power + Home" button together. Once the options are showed, I selected "Reset the Cache" option and confirm it. Than I rebooted the device normally. In few minutes it started normally.
Then I check the "Recent apps" and found that father has not closed about a dozen apps which are running behind. I told him that the device is normal and next time when you put off the device for rest than make sure you have close all the recent apps.
Anyway all is well if the end is well. It was Sunday morning and I was not expecting to start the day with frozen device. But somehow it was not tuned into a bad morning.
If any one using A5 is facing same problem than follow the process. Regards.
After two month ago i update nought and today automatic samsung logo flash on screen i call to samsung care they ask your software corrupt due to update all samsung are facing nought problem. my phone are 3 month old.
Hamzee, 02 Jun 2017How to update i check update nooo update Go to sammobile.com and check Firmware. Now enter the region, device name. You can see all wavilable official updates on the page. Download them and install to you device. Regards.
rahul.521135, 30 May 2017after the 1.6mb upadte...jio network problem has been resolved but facing 2nd sim network prob... morei am also facing secom sim problem. Jio network is fine but 2nd sim network disappears from time to time.
Dahalic, 02 Jun 20177.0 still did not come to Bosnia when it will come?The same thing can be said albania but never mind id rather stay with marshmallow its so practical, its like every time you upgrade new adroid operative system new problems start to appear such as battery drainage and stuff like that.
i have installed the russian 7.0 when it comed out
No bugs with charging netwprk storage etc
Perfect just perfect
Today update came 240 mb with bugfixes altrough there were no bugs
Samsung is perfect i love it
İ did not made rest from 5.1 to 6 and didnt do now from 6 to 7 mo bugs no lag nothing just pure experience
Baterry and charging perfect
arvie, 01 Jun 2017when should philippines have the nougat update?This month probably
New Zealand and Papua New Guinea already received Android 7 update.
Darren, 28 May 2017Yes, same problem, NO fast charging and OTG not working Same problem otg not working
Samsung seems to be very slow when it comes to rolling out of software updates. I am from Sri Lanka. May I know when the Nougat update will be available in Sri Lanka for my Galaxy A5 2016?
galaxysunny, 30 May 2017I also have same problem after that updateI am facing that problem
gaurav, 31 May 2017after update the battery performance has highly improved. thanks samsung.How you find it improved? I have two devices updated to Nougat and the battery is too bad and draining. Its not take 4h screen on.
after update the battery performance has highly improved. thanks samsung.
Jammy , 29 May 2017I wonder if anyone experienced the draining battery after the Nougat update? I experienced thi... moreAfter nougat update the battery drain problem is there. Also lag is there while scroling. Please don't update.