I bought A5 2016 in April 2016 and was using fine until today when it started showing message "Device Overheating" "Unable to open applications, you can only use the phone and contacts applications." After this message phone switches off automatically. Also both my soft buttons are disabled; they don't light up and doesn't respond. I have done the factory reset of the phone and the issue still persist. The frustrating thing is the device actually doesn't feel hot at all. I kept the phone switched off for a few hours to let it cool just in case but after turning it on again the message shows up again in just a few minutes and the phone shuts down. This whole thing just started today only. I can see quite a few people have reported this on this forum in last couple of days. Could this be related to any software updates or anything similar? Can someone please confirm?
blablabla, 25 Feb 2017A5 2016. i think you can sell it more easy than A3 2017.Dont buy A series. J7 2016 is the best for mid end phone. Hard to experience freeze/hang. Plus if u r gamers this phone suit u.
Wil991, 02 Mar 2017Hi Im using samsung galaxy a5 2016 since 2016, everything was a good until today my device shu... moreU shuld buy j7. This phone for heavy use n i can say 80% user hard to freeze/hang.
Hi Im using samsung galaxy a5 2016 since 2016, everything was a good until today my device shut down by itself and it freezes on the boot.Please tell me how to solve this problem because this phone contains lots of important information :). Regards
I hve been using since January of this year. Till yesterday my A5 was perfect. But since yesterday my phone was freezed and restarted automatically. It takes more time to restart almost 2min it was shown the welcom disply. Agian today i had the same experience. Does anybody faced these issues..? Please help.
Pratik , 25 Feb 2017Fingerprint sensor is not working when ph is on desktop. It says use another option becoz of s... moreIf u r using any third party app for looking ur device then u cannot use fingerprint scanner to unlock urgent device. If the device is locked using lock button or lock screen automatically then the fingerprint scanner works.
Tano, 02 Mar 2017After the update my fast charging is not working and usb otgMine working properly. U should either check ur charger or hard reset urgent phone.
Does anyone's a5 (2016) have a problem at night while your phone is on low brightness and the videos and photos look blur and dull
Does anyone's a5 (2016) have display problem at low brightness at night while viewing photos or videos
neumar2000, 26 Feb 2017Hi! How to disable automatic search for updates? I put in manual, but it keeps showing me that... moreWhat updates your talking about? I mean apps updates or OS Updates? You can go to settings》about device and than disable "download update automatically" by keeping the button on "left". As for app update, go to "playstore" and settings than select the options to how to update your apps. Regards.
Hi! How to disable automatic search for updates? I put in manual, but it keeps showing me that there's a new update, and I don't want to install it yet.
Anonymous, 09 Feb 2017Which one to choose? A5 (2016) or A3 (2017)?A5 2016. i think you can sell it more easy than A3 2017.
Hello, Google Play stops suddenly on my a5 2016, someone nows how to fix the problem ?
Fingerprint sensor is not working when ph is on desktop. It says use another option becoz of security reasons
Did anyone update a5100(China) to Android 6.0, it is available on Sammobile.
Ron, 24 Feb 2017I do Not have ONLY LTE option in my network selectionYou will not find any VoLTE option in network in any Samsung devices. I have noticed it in 4G Samsung devices. But I still use VoLTE using JIO 4G calling app in India. I don't know about other countries and models. But you can try it with viber or other net calling app like whatsapp.
sanju, 24 Feb 2017i think u r using a5 not a5 (2016) a5 2016 not working on volte.. pls tell me which one is ... moreYes, My model is A5 (2016). I bought it from a genuine Samsung store. and I am using the VoLTE to make calls to friends.