i m very much shocked n stressful after taking this phone.i had very bad experience with samsung when i opted my first samsung smart hone that z galaxy s duos. it had lots of issues starting from hanging many tyms and very poor battery back up.so i had taken a dcsn tht i ll nvr go for ny samsung smart phone ever. in between i took 3 smart hones from sony n lenovo but never took samsung.when a7 was launched,i was in final stage to go for htc 820.but my wife got biased wth the look of the phone n i did the mistake again....to keep her happy i went for samsung galaxy a7. and here are the bitter experiences from purchase till nw.
1.samsung store from south delhi whr i purchased , called me as he had no stock of golden coloiur telling i ve got it for you u come..when i reached there..thy made me wait for more than 2hours, took money frst then thy sent a guy to get the phone from another store.
2.after using the phone i realised ths is nthng different,another samsung phone only..all those specs i was researching month together just went in vain.
3. on 8th day evg, ths phone became suddenly dead whn battery was 34%, so i ran to the store where from i got it.they told me as i reached late a 7pm, it ll be wise for me to visit ther servicing center in kotla near def col redlight next day.they will arrange excghange foe me.thy cd nt help me in anyway just tried tht phone putting ther charger bt still it didnt work, so i had to come back.
5.from busy shedule of my medical profession, i had tio miss my lunch n to go kotla servicing center, took thr token n waited till my turn came.after one hr thr guy attebnded me and told u pl visit our okhla servicing center. i was shocked n surprised. bt y sd i??they told ths product has been launched recently n we dnt ve authority to open this.i was surprised with this.for the first tym, i came to knw that even servicing centers r mreant for specific models.it was too disaapointing n stressful for me.then i had no other option.
5.had to go to hosp fr sm pnding work n ftr 2hours managed some hw to go for okhla, smsung coustemer plaza in phase 1 a,233 today only. i didnt find any of the staff there coperative. sarting from the reception till their engg dept, it was disappointing. i requested them as it was the 9th day, get my phone exchanged i dnt want to tk ths defective phone repaired. but they were very arrrogant that we ve our fixed day of 7.within that if any prob then ,we gv u new phone but their store killed my tym n thy didnt listen nor was thy coperative.
7.after few min i tlked to thr senior but he was rigid of rule of 7. i tried to convience them , that i went on 7th day to ur store bt thy told it was evg n bla bla...so finally i kept quite.thought to get it checked n get it repaired.
8.the engr who inspected tht tym just found tht it strted chrging n explained me tht thr was no batteryy so it went dead. i told her i deal with human beings. i m nt tht stupid thta i ll get ths phone over her wth ths much pain fr no battery. then ftr sm tym she cd realise too that it was defective as no function wrked n it got hanged.
9.then she told u kp ths phn wth us, we cmt assure u any tym as we dnt ve any s[pare too fr ths nw wth us.n we cnt gv u excvt tym hw long iyt ll take.i felt so irritated, upset n traumatic tht i was thnking to throw that phone then n there n to come back. i told her even that it was a big mistake that i took this hone blindly n i ll go n write my detail experience tonight only.
so i changed my long standing dcsn tht nvr to go again fr samsung as it gave me lot trouble wth s duos, went biased with look n all this specs which r practically of no use.....n these r the bitter exp..nw lost all craze of the new phone i took. nw phone with them n thy ve nt told me any tyme even by when thy can gv me back. so nw if u r thinking of this then just verify all this..whch service center can open ths as all r nt authorised. then is it wrthy to spend 30,000 fr such a silly phonre n to buy so much stress????
Can anyone Pl. tell the camera sensor type used by Samsung? Is it Sony IMX135 or Sony IMX 214? Thanks.
Actually a very good phone that has almost all expected specification. It has radio, it supports OTG (yes OTG),Full HD display,64 bit CPU, Gorilla Glass 4 only MHL is not supported. I really like this phone.
I have used A7 for about one week. Everything is good except for the vibration strength is too weak. Almost missed all incoming calls in noisy places when I put it in my pocket. Anyone had the same problem?
Anonymous, 02 Mar 2015does this phone heats up too much while prolonged usage?Mine does not get heat.
Its very disappointed for people for just one thing. The SD Card uses the Sim 2 Slot. I cannot use both dual sim & SD card. That's not good from Samsung.
sunny, 02 Mar 2015I did not face any problem yet. Your handset must be faulty. Better go to the service centre.does this phone heats up too much while prolonged usage?
AnonD-370047, 02 Mar 2015Im using sm-A700FD for 10 days but it already hang 3 times n restart by itself got anyone usin... moreI did not face any problem yet. Your handset must be faulty. Better go to the service centre.
Im using sm-A700FD for 10 days but it already hang 3 times n restart by itself got anyone using SM-A700FD also face same problem? The phone body will heat up easily because the body is full metal so user will more easily feel the heat
Piya, 02 Mar 2015Plz suggest me which one is good phone Samsung A7 or Htc Desire 820 GObviously A7.