I jave purchased this on 11 november 2016 .i dont now why it started restarting first at low battery ,then the problem increased it starts restarting itself at 95 percent of battery also. And on one day it poweered off and then it was showing only the page which a phone shows when it turns on. Annd it was not operating. I had taken it to the service centre and started working but after a few month the problem started again. I again taken it to service centre but the problem is not solving . Can you help me for solving this problem.
Does anyone have a lifting off screen / glass? Mine got a bit of lifting off on the upper right part near the front cam.
Is the battery of this phone really bad?
Mine can only last 5hrs 30mins video play on 50% brightness.
Also once I update to marshmallow, I always get stuck on SAMSUNG logo after factory restore, I will have to restart the phone again for it to boot properly.
I think they wouldn't provide nougat is definitely going to happpen
I have mailed about issues in this phone to directly to samsung ceo,but then replied abd leter not even single issue was not solved upto now.Now sure defeneatly i will go for vivo....
raj, 30 May 2017if they wil give u new OS update thn people wont buy their new series phone. its how business ... moreCompletely agree with you this same thing was with my Samsung Galaxy Ace that's why I don't expect anymore updates. Happy that it has got at least May security update.
Anonymous, 23 May 2017Recently samsung released nougat for A5(2016),A7(2016) which has same chipset(sd-615),gpu as ... moreif they wil give u new OS update thn people wont buy their new series phone. its how business works in samsung. a phone wil get only 3 OS update . this phone comes with kitkat.they give lollipop and thn marshmallow. its the end.
since the new update google play service keeps failing and device is running very slow also the theme and the new look is definitely not as nice as the old one!
After installation of may security update mine phone battery prolonged to 40m extra screen on time.I has bigggg habit of playing dr.driving,even if playiny battery lasts for for 4hrs of screen on time.usually before i had issue with light sensor which treated after this patch.Thank uuuu sam.....g
I don't know why samsung was exception this model for nougat update
After updating to marshmallow-use your phone for 2 hrs then see your usage in battery information,then later please on bluetooth for 10 mins later go battery usage which vanishes all usage data.Do really apps are optimising or not.Really marshmallow looks like lollipop os ui nothing has changed waste of buying this.It cost about 23000 in india which has specifiactions lower than 8000 vivo and lenovo phones.why they charge this huge amount?????
Recently samsung released nougat for A5(2016),A7(2016) which has same chipset(sd-615),gpu
as of 2015 model and almost all specifications are similar,but why this 2015 models are not getting nougat ? And eventually in india it cost about 24000 which almost similar to high end devices.What did samsung doing their....
Anonymous, 17 May 2017I have seen a update of 354.47MB from India. Yet to update. May be its base for Nougat 😊its security patch update. this model will not get nougat. its confirmed
Waiting eagerly for nougat update for this phone.please samsung do for us