Anonymous, 11 Jul 2020My mom bought the A71, we were satisfied with it but when it comes to internet connection, its... moreI'm speechless with this your case, if I may ask where did u buy your phone? and have u tried doing a factory reset to see if that will solve the problem.
Paps, 11 Jul 2020I'm in Ghana too, yet to receive the update, if I get impatient enough, I will flash it m... moreWhy not be patient u will receive update.. by the way why do u want to flash it manually?
Utility pappi, 12 Jul 2020Ok, how do I check the chipset or what app should I use to give me the right info? Can you sug... moreBaba, it seems u bought a fake one.. download CPU-Z and check if real.. I live in Canada so I bought the Canadian version recently though it seems my battery drops faster
Anonymous, 09 Jul 2020You bought a fake A71 with Snapdragon 675 instead of Snapdragon 730, probably there recycle th... moreOk, how do I check the chipset or what app should I use to give me the right info? Can you suggest anyone please. Cos I want to be sure before I will make any move. BTW, I live in Nigeria.
Anonymous, 11 Jul 2020My mom bought the A71, we were satisfied with it but when it comes to internet connection, its... moreStrange, i dont hv any problem whatsoever. Have you ever check your connection setting. Setting it to 4g 3g or 2g,
Dr., 11 Jul 2020I wish there was an option to upload the battery usage screenshots here. Battery performed wel... moreSuperfast battery charging heats up the battery more during charging so yes, Superfast battery charging will theoretically wear the battery faster than regular quick charging or slow charging especially when the charging time is extended due to a deeply discharged battery (Ex. 5% battery left before you charge the phone).
Allowing battery to drain to low levels (below 20%) before recharging also accelerates battery wear and deterioration, just as leaving the phone on the charger for long hours even when it's already fully charged. Using the phone while charging and running a processor intensive task (like gaming) while charging heats up the battery more and accelerates battery wear more than when phone is idle during charging.
As for chrome draining 1% every 10-12 minutes, it's probably within normal range especially when on mobile data with weak network signal especially when frequently downloading stuff on Chrome or watching video laden websites.
However, if just reading news or browsing text and photo only sites (no videos), you'll likely get lower battery drain than that. Of course, screen brightness levels also matter and so is enabling dark mode which can significantly save battery life on amoled based displays.
My mom bought the A71, we were satisfied with it but when it comes to internet connection, its not that good. And its not our wifi problem because my sibling can even play heavy games in our laptop and computer using our wifi my phone can even watch youtube nonstoo without any connection problems. But with my moms phone it always say No internet connection then we restar her phone again then it will come back to normal, internet will be fine again but just like 5 minutes after her phone will say Connected without Internet. Can you guys please help and tell me whats wrong. Does it need software update?
Anonymous, 10 Jul 2020Try rebooting your A71 or shut down and restart. If it doesn't solve your battery issues,... moreI wish there was an option to upload the battery usage screenshots here. Battery performed well overall yesterday after the initial quick drain from 100% to 70%. I restarted the device. Although, the notifications are disabled for apps like YT, Twitter etc and are put to sleep when not in use. I went a step ahead of it and hibernated them through Greenify. I noticed some improvement in battery drainage. I'm still on April security Patch. No June update here yet.
I talked to Samsung representative and she told me to restart the device and optimize etc. Also said that I should wait for an update and it seems more like a software glitch. If the issue persists, I will see the service center on Monday.
I have few queries about this phone. Can you please answer them?
> In long run, does fast charging hurt the battery life quickly as compare to normal charging? Considering I don't let my device drop below 40% and have no emergency to get quick charge.
> When I'm browsing through Chrome which mostly involves reading and no multimedia use and brightness to 0%, the battery drainage is 1% every 10 to 12 mins. Is it normal when I've just Chrome running?
Scolpa from Ghana, 11 Jul 2020I read about the new software update for A71 on Sammobile site and they said the new update is... moreI'm in Ghana too, yet to receive the update, if I get impatient enough, I will flash it manually
TheMan, 11 Jul 2020Mine was 413.09MB for June 1, 2020 Security patch levelI read about the new software update for A71 on Sammobile site and they said the new update is over 1700mb that's why I asked you. We will get all the S20 camera features after the update. I'm in Africa Ghana to be precise and I have not receive any update
Anonymous, 11 Jul 2020First time smartphone user I supposed.. Haha Maybe he not use to looking for apps in apps d... moreIt could be.. cause I'm surprised with what he's asking for when he has it already
Dr., 10 Jul 2020I'm a battery freak and the reason I bought this A71 is because of good battery reviews. ... moreYou should get yourself a M31 instead, 6000mha battery, if that can't satisfy you, then glue a 20000mha battery permanently with your phone,...lol
TheMan, 11 Jul 2020Mine came with pre-installed Radioplayer. I don't get what you saying cause if you type F... moreFirst time smartphone user I supposed.. Haha
Maybe he not use to looking for apps in apps drawer which most China phone doesn't have.
Radio, 11 Jul 2020I have a new Samsung Galaxy A71. I can't find any FM Radio app pre-installed on it. N... moreIs in the apps drawer, you need to drag it to your home page, purple colour apps with a radio sign, is this your first Samsung smart phone... lol
If you still can't find it, go to setting (hopefully you know the mechanical gear logo apps is the setting...lol) tap the magnifying glass logo to search, type radio, then you can also see Radio...
Radio, 11 Jul 2020I have a new Samsung Galaxy A71. I can't find any FM Radio app pre-installed on it. N... moreMine came with pre-installed Radioplayer. I don't get what you saying cause if you type FM Radio or just Radio in PlayStore you will get many result.
I have a new Samsung Galaxy A71. I can't find any FM Radio app pre-installed on it. Nor can I find a Samsung FM Radio app on Google Play, to download and install. How do I use the FM Radio without any app??
Scolpa from Ghana, 10 Jul 2020What is the size of the software update?Mine was 413.09MB for June 1, 2020 Security patch level
Anonymous, 10 Jul 2020You have to be more specific which software update it is. Galaxy store updates or Android secu... moreOkay, it was the Android security update I got.. the Galaxy store has already been updated. This new update is for Device stability improvements, bug fixes, New and enhanced features and Further improvements to performance. I have already done the update and everything appears fine. I'm rocking the phone its so massive.
TheMan, 10 Jul 2020Hi Guys, I just received Software update in my Samsung Galaxy A71 but paused it to ask, plea... moreYou have to be more specific which software update it is. Galaxy store updates or Android security updates? So far, I've had two android security updates for my A71 and none have caused problems. Galaxy store app updates and Google Play store updates usually don't create phone problems as they are app related, not like major android software or quarterly security updates.