Anonymous, 23 Apr 2013Thank you for contacting Samsung Philippines; we appreciate the opportunity to assist you. ... moreim a 1st time samsung user...im very disapointed....i will now sell my samsung ace 2 and i will not buy samsung phone again....samsung sucks no update to jely bean...they said apr22, nothing at all.....grrrrrrrr
ACEr, 23 Apr 2013:(yup dude they making us hope to patronage their product.. goodbye samsung. samsung sucks. i will sell my phone now and buy a sonny or lg..
Thank you for contacting Samsung Philippines; we appreciate the opportunity to assist you.
We are glad to receive an email from you regarding the software update for your handset. We understand that our customers would want to get the latest updates for their handsets to maximize its functionality. Kindly be informed that upon checking in our system, the latest update we have for the Galaxy Ace 2 model here in the Philippines is still Gingerbread(Android 2.3.6). We regret that we cannot provide you the exact date when the Jellybean (Android 4.1.2) will be released for this particular model. However once released, you will receive notifications with your handset over the air (once connected to the internet) or through Samsung Kies.
May we please ask you to further wait for the release of the software update. We appreciate your support and patronage.
Please feel free to visit our support website often at http://www.samsung.com/ph/support for frequently asked questions, service location and repair self tracking.
If a question arises, do not hesitate to call us on 1-800-10-7267864 (1800-10-SAMSUNG) or you may write us again. We will be glad to be at your service.
ACEr, 22 Apr 2013Stucked in gingerbread forever, they even discontinued this device in the Philippine market Go... moreYup, i ask sasmung ph. They din't rply to my question.. so we are stuck in gb for ever
Stucked in gingerbread forever, they even discontinued this device in the Philippine market Good job samsung. This phone will be my last from your company.
Anonymous, 22 Apr 2013dont buy any samsung product midrange phone. they promise to update our device as soon as poss... moreNot all bad, yeah I think the Ace 2 is slow gets the Jelly Bean. But the S III Mini is avalable with Jelly Bean. Yeah maybe it has disadvantage, make users leave old product to buy new product. But nothing we can do if they don't give Jelly Bean.
riza, 22 Apr 2013guys please tell me wht is da best 4n samsung galaxy ace 2/ samsung galaxy s duose????By looking the spesification, Ace 2 is better.
jake, 22 Apr 2013im from pilippines...is ther anyone who tried to connect their ace 2 to kies?????is the jely b... moreNot in Philipines. I downgraded to Gingerbread I8160XXLK (Russia). Then I connected to Samsung Kies (not more than 10 days ago), it just Gingerbread update available, no Jelly Bean.
Samsung is a big fat lier.. the hope is gone. Now we all stock in 2.3 gb . Wtf
guys please tell me wht is da best 4n
samsung galaxy ace 2/ samsung galaxy s duose????
If someone connects his phone to pc with kies and gets the update please post as soon as possible!