dj, 28 Oct 2014Same problem with me before 10 days. ...I have also same problem
i got grand 2 but its totally money waste battery timing less and i cant run many applications its getting hot and suddenly restart i preffer to use huawei mate better to use samsung
It was super mobile I have used so far it is looking so smart it is no lagging it is grand 2 big grand mob
Shhzd amar, 27 Oct 2014It doesn't matter if we update it over wifi... even mobile data speeds fluctuate... it only do... moreI did factory reset only one time when I update version of 4.3 to 4.4...after that I never did this.. From last 5 month I m using and there is no problem at all...
I never told that every time u reset ur mobile... I said that when update like change to version 4.3 to 4.4 that time u should reset ur mobile it's also preferred by service provider... If u go to gallery and u ask for update they will flash and give u update like fresh mobile.. . Ask them why they r doing flash.? They are also not fool who waste time for factory reset and giv u update..
Only few people have problem and not to all.. . So its clear that u did error some where or update package not properly installed or downloaded..
Heavy fluctuations may cause to damage install package... And it was happened with me when first time i updated via our and not properly installed and I get problem like u facing now... After that I went to customer care they solved my problem and also they told me that this happens just becoz of not properly downloaded and installed.. . I hope now u got answer.. . Even ask to customer service they will also suggest u to keep stable speed during download.. ..
I just bought this Grand2 and i love it very very much.
Thanks the world that makes Grand2.
Updated My Grand 2 to KITKAT 4.4.2 Via OTA Update and No problem at all, phone is smoother and gaming performance has also increased. I wanna tell u guys there is no restarting and hanging problem after OTA Update. Everything is fine with my unit after updating to KITKAT 4.4.2!!!
*I also want to tell u guys that I didn't do factory reset before and after updating to KITKAT!!!
I purchased grand 2 before 24 days, and from last 3 days my device was automatically switch off and switch on and it's kit kat version 4.4.2 nw why I can do? For solve this problem?
Mobile is restart automatically thats a main problem.
mobile over wait. Not possible to single hand operate
ashan, 27 Oct 2014I agree wit u my friend.,.grand 2 is da best cell phone i've ever usedYes brother this phone is amazing and its experience is best no problem in kit kat update
Rathi G, 22 Oct 2014i also face same problem but no solution Same problem to my phone...somebody resolve please...
grand 2 is a branded phone.. god screen , and battery life... no lagging or restarting.. i do not know why people do bad comments with such a good phone.. i am waiting for kitkat to my grand 2 LTE.. buy this and feel the difference . thanks
AnonD-321418, 27 Oct 2014U all are doing mistake.... If any problem in grand 2 then all should have same problem na. ... moreIt doesn't matter if we update it over wifi... even mobile data speeds fluctuate... it only downloads the update package it is fast or slow or the speeds are fluctuating nothing matters it... its not possible to everytime reset the whole phone... each and every thing cannot be backed up and if it was mandatory to reset the phone than it would have been listed to do that... through the reset everything is washed away... if you frequently reset your mobile it will always be smooth.... just dont do any factory reset for about 4 months and u'll come to know what actually grand 2 is.... we're nt fools here complaining about the poor battery backup or lagginess of the phone... just dont reset your phone for 3-4 months and see the results....
Janine, 27 Oct 2014What will that sensor exactly do? I'm sorry I'm not very familiar into these type of settings.... moreGo to your nearest samsung care centre, tell them the problem and ask them to do a factory reset of the phone... they will reinstall the whole software... you cant do that at home... if your mobile is under warranty it will be done for free... but backup your data before submitting your phone...!!