shailesh.mali, 29 Jun 2014Samsung Grand 2 is the best phone i have ever used - best features like any other high end ph... moreI want to buy a smartphone approxmilty to 20to 25 thousand can u guess for me
please inform when we are going to get kitkat update for grand 2 .
Thank you for taking out time and sending this email to Samsung.
I understand your concern regarding the unavailability of a firmware update for your Samsung handset SM-G7102
We would like to inform you that feedback to release a firmware update
(Kitkat v4.4.2) for SM-G7102 has already been sent to our department concerned. They are in the process of developing the same. However, as of now there is no official release date available with us.
Also, your Samsung handset comes with a feature which will automatically inform you about any new firmware release provided it is connected to Internet.
Go to Menu > Settings > General > about device > Update (check for update).
You are our valued customer and we appreciate your patience in this regard.
Technical Support Team
Samsung India Electronics Pvt. Ltd.
Dont be think 4.4 kitkat update because its a samsung midrange device and samsung dont care about the their midrange devices and do care about only on flagships
Example samsung galaxy s4 is one year old and flop like the s5 bcoz of heating and lagging issue but this device already got kitkat in march ( 4 months old) but grand 2 is the most popular device in 2014 but no update because of the samsung midrange title
So strongly suggested next time dont buy the samsung midrange device
Even most successful grand also getting only one update?
Shame samsung shame
akshay, 01 Jul 2014Hey am getting heating prblm.........plz say me .how to solve iti too had suffered the same problem... i bought a backcover to solve it .... and the problem is solved
How can i install the "tahoma" font in Grand 2. This is my standard font in my cp's (S2 & S4) because of its readability. When I install the said font (tahoma)in Grand2 ... "the font is not supported". Please help. Many thanks.
wow!samsung galaxy grand is a excellent smart phone,it is very speed and easy to use.it's camera quality is awesome because it takes the excellent pictures.samsung galaxy grand 2 is a wonderful piece.
I just bought the mobile 3 days back. It's an awesome mobile with great battery backup. Runs pretty smooth. Just the auto-brighrtness feature needs to be developed. Nothing apart from that. You can heavy games & browse without a lag. I would simply suggest to Go for it.
How on earth do u expect ur phone to be cool when u are using it either on a hot weather condition or with most apps in the phone active. Also, heating is a normal thing for a new phone in its first month. If u manage ur phone well, it can even be cool even when u are charging it and playing a heavy game at the same time. Download Clean Master app from google play and clean unused apps more frequently.
if i ever see that mobile i can say it will came sucess
its SURE because i used it in my mind
that was i say it is such a wonder full smart phone!
akshay, 01 Jul 2014Hey am getting heating prblm.........plz say me .how to solve itm also having this issue some one pls advise what to do?
i have grand 2.when i am surfing internet through mobile data my mobile getting hot.please advice me is it a whole grand failear or only my mobile?still i have warranty and please advise me all grand users.,
ianne, 30 Jun 2014Its good, but my prob is the battery it easily gets down even when im not using it.Same problem bro...battery very worst
Main problem is battery sudden down while just browsing watch videos otherwise good but battery backup worst worst worst