I have been using this without any problems, it is a good phone. There a lot of imitation samsung phones in the market. Check it whether yours is a original phone or underwater
dk, 04 Jun 2015it may be upgrade to kitkat / lolipop or not (grand neo) anybody suggest meonly the Grand Neo Plus has kitkat preinstalled
I don't know what happened with samsung first of all they give me a default phone and secondly when I went to gallery they ask for Rs.7000 for servicing my phone.
Here what happened:-
I have purchased the so called Samsung neo plus before 2 months and it was good till the first month.
the first problem arises after 1 month when the center button stopped working and the next day the sim slot down also stopped working and in the third day the charging slot also stopped working.
When I visited the gallery for service they opened the phone and checked the device(for which they asked me to pay Rs.171 for checking alone is this free warranty) and after checking the person told me that the phone has liquid due to which half of the motherboard got damaged and to repair I need to pay 7000 INR.
Thats a shock for me as the phone was never involved with any water accident I said them the same.
And the person replied that while talking your sweat may have gone under the phone how can they justify this the sensor is on the bottom of the phone.
Really lost all the respect for samsung.
IF you want use one SIM then its very nice phone, but if you wish to use dual SIM it will hang and network dead and touch will not work, you need to restart and problem will repeat only when you use dual SIM mode ..
Choice is your /// phone is very good/nice for one SIM ...
samsung cant go lower than this , or maybe it has already . what the hell does samsung thinks of its customers ? this is a total ripoff . 5 inch display and not even 720p in 2014 . only 4 gb user storage , worse than VGA selfie cam and dont even talk about performance - any karbonn or micromax phone in its price range beats it easily . And what about custom roms / development ? NONE ! Dont be fooled by samsung , dont get stuck with this garbage .
My neo plus has a touch problem but when i update it became good and touch continously......
its about problem to my mobile..i bought it 3 months ago .and my mobile doesnot switch on .. when i try to switch on it,flash light start to lighten. and even when i try to charge it,again flash light start to lighten... i even went to different mobile shops to repair it but they didn't solve it ..please i request if you can solve it please ....
Mahamal, 20 May 2015my sam gal 9060i is facing hanging problem. it hangs when in fb messenger , when tried to acc... morei purchace grand neo last 1.5 moths.touch pad hang and network dead no solved by service centre i goes 6 times at karve road servivice centre..pl donot buy grand neo plus frod model by samsung ....grand 2 is always best...