Anonymous, 26 Nov 2015My samsung galaxy grand ptime cell phone will not keep a charge. I returned and was given anot... moreA lot of the times with phones if u don't let them fully die before u put them on a charger it will mess up the battery so that it won't hold a charge so...if u didn't already....just let your phone die all the way and then charge it till it's at 100 percent and that should fix ur holding a charge problem
mrh, 20 Nov 2015Can this phon suport the otg whithout rootig ? Please ans me Update lollipop then u can use OTG option
UK1, 25 Nov 2015no its not hanging up ,i've rooted my grand prime with king root app u should try itas u have rooted ur phone will u get future OTA update, or while installing it will not allow to install it ?
Nowferdeen, 27 Nov 2015When I tried to move the files (photos, videos, documents) from SD to phone memory or vice ver... morevia lollipop 5.0.2 it works with in gallery and as well via file manager, however i think i use to work in kitkat via the file manager and not via gallery
bilawal, 26 Nov 2015Y no update in pakistan?This phone runs 5.0 and cant be updated to 6.0 :)
MY photographs deleted from phone how will i get it back is there any solution for that
When I tried to move the files (photos, videos, documents) from SD to phone memory or vice versa, it doesn't work. Is there a solution for this?
I have had nothing but problems with this android grand prime. I have had problems with wifi, emails, facebook, installing apps. I had a window phone before this and was all good and will go back to a windows phone.
Papichuleta , 25 Nov 2015how do you upgrade from kitkat to lollipop on this phone go to settings-------about device---------network update(the first thing you see)----------search for update anddd tadaaa
yoho, 25 Nov 2015Somebody help me out asap guysMy samsung galaxy grand ptime cell phone will not keep a charge. I returned and was given another one but still the same problem. Very disappointed. I feel like tmobile is not helping me.now there is additional charges. Just not right.I have only had this phone under one month.I hope tmobile will read this message and care about their service. H.honaker
I have tried to move the icons around to different places. Can not do. T-Mobiles techs were trying to work this out and they said the only thing i could was contact Samsung. They left me a phone number and e-mail address. The manual that came with phone listed everything but how to do this. So i will give it a try.