It's a useless phone or better stil a failed technology from Samsung I regret buying the product.Always freezing even when I have uninstalled all download apps. Keyboard will disappear and black screen always
Levi, 01 Jun 2016Whantto now for what is the two circles next to camera on the frontJust click on it and see what happen next.
Zelda, 01 Jun 2016Help please my phone does not give my messages and Whatsup pop ups how can I fix. Have to be i... moreFor message, you need to ask your Telco and to check your mobile data->VPN setting.
These issues are basically under Telco control.
If not, you need to review your apps that create the problem.
Whatsapp - go to the setting. Or unable both mobile data and wifi connection.
Some whatsapp message &or photo may be inside your storage, by go to "My Files" and click on "Device storage" and look for whatsapp folder. Everything is there if downloaded.
prateek, 02 Jun 2016My device uses so much of ram even i dont run any other applications.In the details it is give... moreJust review all the download apps, on whether you really need.
To free more RAM, touch on the left button or called "Recent tray".
Any active apps will show here. Delete all icon, by click on the below icon.
Once removed, then will release more RAM for the next app.
Kichu, 02 Jun 2016Need help.. can't download any app in my phoneGo to Setting -> Storage. Check the internal storage.
If the storage has reach its limit, it will not let you to install anymore.
Otherwise the system will slow down and may hang.
Ignore the SD card.
Eureka, 02 Jun 2016My phone switches the light on automatically and then cant shut off unless the phone is shut d... moreYou may install certain apps and widgets, that it may create all this problems.
Go and read those apps & widgets at the Google Play Store.
Read what the apps do and also read users comments.
This will help you to understand better, as users may also have the same issue like you.
jay, 02 Jun 2016why j1 is slow despite a sd card 32 gbJust uninstall those apps you do not need, other than Google.
Click on the left key/button which is Recent app tray.
Remove all the active apps, in this way, it free more RAM.
I do this frequently and no issue, do give more RAM is run the next app.
priyanshuraj, 03 Jun 2016In setting there is security option inside there is user option when i click on it it shows bl... moreDon't touch or change anything inside "Security".
It is for to secure you phone from any malware apps and unknown apps.
Unknown source; is to prevent malware apps from install, leave it as no check-mark.
Some apps will create problem for you, unless you fully know about the apps before install.
If anything are changed, it may lock the phone, ex your forget your password, after 3 attempt the phone will be lock.
This Samsung galaxy j1 is a piece of crap. And Samsung know it. Ive sent my phone back now three times,with exactly same problems as another person. Not able to access anything on it. Coming up emergency calls only. Optus dealer trying new simply cards. First time they said simply card reader was faulty and fixed. Lasted bout 10days and same problem happened. Last two time it was returned reckon no problem. Even though tech at optus said it's broken. Samsung don't want to take responsibility for putting out a pH that is useless. Mine is only 6mths old. Now in hands of fair trading. They will be fully investigated. I'm not letting this go. They need to do the right thing by people buying there phones. I'm glad they will be looked into. A multi million dollar company like Samsung should be ashamed of themselves
In setting there is security option inside there is user option when i click on it it shows blank why
jay, 02 Jun 2016why j1 is slow despite a sd card 32 gbAdding any memory card does not impact the about of RAM which is 512Mb, this is why this phone is slow.
AnonD-544208, 02 Jun 2016I hate this phone. Sometimes it's hard to send messages. It takes forever to send messages. Wh... moreIn may opinion it is not a good phone (I think of the 20 or so I have had, this is at the end of the list), but some people have no issues at all. I have a Samsung J5 which is better if you can pay the different go for this. From day 1 I had issues, even after reset, restarts whatever I tried it had many problems (even with no other software installed).
My one keeps on spazzes out and whenever we try to send it out to Samsung, they just return it saying nothing's wrong with it! Not worth the money.
My phone switches the light on automatically and then cant shut off unless the phone is shut down and restarted. Runs the battery down if not seen that it switches on. How do I stop this from not happening?