I already reset my Samsung J1, still I'm having problems with it, it keeps on loading whenever I try to access internet. Already close the running apps, but still encountering the same problem.
I had a sumsung j1 set bought with a trust but there was a defect in sim slot which i came to be know after a few month while i went to customer care center in nepal to fix it i had came to know that the imei number of the seal packed box and the set was different so they deny the warrenty what the careless company is it that they cannt realise there mistake
Anonymous, 18 May 2016May not be to do with malware, I had one of these and it had all the problems people are repor... moreTo add on; For example.
Some years ago, i bought a used camera (which is few years old model no warranty).
As i bought with problem, which i knew.
I sent the camera to the Manufacturer's Distributor service center, without receipt/warranty card, etc. Just the camera only.
Without saying anything, they take in for repair, of which i did not ask how much.
Few days later, they inform me the camera is repaired.
Went to the service center and expect to pay for the repair.
Instead, the service staff told me the camera is good, no charges!
This means that there is a problem on that camera which they knew.
I did come across another camera with the same model, without any problem.
So, either the 2nd camera was repaired before, or different batch (Key).
Anonymous, 18 May 2016May not be to do with malware, I had one of these and it had all the problems people are repor... moreMy phone J1 has no problem at all.
If it is still under warranty, go to the Manufacturer Service Center and let them to check.
As i was Warranty administrator, i did learn a lot from the Manufacturer and how they handle any problem.
There is this thing, call "Batch number" (is stated in the item, phone), which will identify all the parts suppliers. Being in the Technical dept, whenever there is an issue on 1 component the manufacturer can detect who responsible for the failed parts. If the failed parts is true, then the suppliers have to provide replacement (if unable, the manufacturer will get the parts from other supplier.) and include repair cost.
So technical saying, my phone which has no problem, and yours do have problem.
Then the Batch number is not the same as yours. As one of the supplier may supplied the faulty part for your batch, in the assembly line.
Technical speaking, the manufacturer do able to identify the parts suppliers.
Hence, if you send your phone to the service center, which the service center would probably received info from the manufacturer, will able to replace the failed part.
Hence, if you have this problem, then others phones with the same batch number to yours, the users will have the identical problem.
"Batch number" is the main key reference, some use other key for reference.
For example, if you go to setting -> About device.
From here, certain alphanumeric coding. Hence, this is a sort of references, as in most case, saying "For their reference".
Also do note that beside the model, the rest are variants, such as SM-J which also refer as key for each separate version for different countries.
Just click on the spec above, you will see all the variants stated, may include specific countries. There are other info such as, ** version. (** indicate and end in version).
That is why, some have problem, while others do not have any problem; understand.
3742, 17 May 2016Your phone has malware. Go to Store to get free antivirus apps, such as AVG and many others. A... moreMay not be to do with malware, I had one of these and it had all the problems people are reporting here, 3742 do you have one of these phones ?
Suzan, 09 May 2016Is this phone a good replacement for the S5. I can not afford a S5/6 at this stage. At the mom... moreJ1 is consider low-range.
S5 is consider mid-range.
Both are outdated.
There are plenty of phones in low-range.
Random dude, 13 May 2016Am I the only one who has some kind of screen problem? It taps like 20 times/sec where I don't... moreDid you do use screen protector &or tempered glass.
Most probably something stuck between the screen & screen protector.
Remove all the screen protector & tempered glass, to see if the problem go away. If it go away, then you know the answer.
If no screen protector &or tempered glass, then you need to polish the screen surface.
Do note use those wipes for phones, and soft cloth (to clean spectacles).
Some phone screen surface is very sensitive.
DAE, 13 May 2016 I have never before had a phone as useless as the J1 from SAMSUNG!! The Samsung repair shop c... moreDid you just go to any mobile shops and buy from them.
Never listen to these people as they are interested to get your money.
Go to big Retails shops and Telcos as they do not sell imitation or export set, which you had.
During calls, if you put near to your ear, it auto detect and turn off the screen. You need to move away from the phone and you face the screen. Some will auto turn on the screen. If not, then just click on the On/Off button &or Home button.
No phone will guarantee that the phone is water proof. It is due to surface water and timing.
Anonymous, 14 May 2016I keep reading posts that this phone is for light users only and people are expecting too much... moreYour phone has malware. Go to Store to get free antivirus apps, such as AVG and many others. After install, do Full scan. There do have a lot of apps with malware, as when i bought another phone, all the so-called factory pre-loaded apps are all malware apps.
gogy, 26 Apr 2016Don't buy this phone, save your nerves. I'm using it for six months, and I can say that this i... moreThis phone is a nightmare. This will be my first Samsung and it gives me stress. I can't download. Memory is full all the time. And every app keeps crashing. What did Samsung think.I'm really disappointed.
Anonymous, 14 May 2016Good morning i dont who person that expert in samsung. I dont what to do? My samsung j1 have p... moreJ1 is using the slower band, that is 2.4GHz.
Make sure that the setting in the router SSID is using 2.4GHz only.
Sometime it may take time to get connect.
Just go to setting -> Wifi, and select the SSID & click to connect.
This is why it may take a bit longer time to connect on 2.4GHz which is slow and limited coverage. And sometime you need to go near to the router to (auto) connect faster.
Good morning i dont who person that expert in samsung. I dont what to do? My samsung j1 have problem in wifi setting. I cannot reopen it the wifi on? What is right to do? How can i fix it? Please help me i dont know what to do?
I keep reading posts that this phone is for light users only and people are expecting too much from a cheap phone. I am a light user I phone and txt only, but the phone constantly turns itself off , it has wiped my calandar completley so I dont know any of my appointments. I cannot see the txts I have sent and I dont recieve my txts. The phone freeze all the time, the camera plays up and my time and date are wrong and have gone back to january. The list of problems is endless and I am off to buy a new phone, even though I cannot afford it because I cannot trust this phone at all. I will never buy a samsung again.
I have never before had a phone as useless as the J1 from SAMSUNG!! The Samsung repair shop convinced me with the first J1 that the phone somehow developed a water related problem, the repair of which was +- equivalent to the price of a new J1 -- I fell for the explanation and bought my current J1 (which I think I should throw it in the bucket and go and retrieve my very old first Nokia):
The screen goes blank if someone phones (not every time),
you have to wait a full minute for an apps to respond or it simply goes blank on you and after some time says the apps is not responding..
I can list more such annoying problems, but the above has almost made me throw the phone to pieces on a wall!