This J1ace and J2 are a facade. i have bought both in one row, they produce excess heat, you find those 3 fingures we normally use for swiping developing a consistent irritation from the burning . When you are not using the phone your palm is okay and once you resume its unbearable. I have used other phones such as Lumia 800 and the nokia family but have neve r encountered this problem.
Anonymous, 20 May 2016If it is not a defect why would you need to repair, should this not be fixed by the Samsung se... moreIt is up to your decision to repair or not.
If nothing wrong with the phone, Samsung service center will tell you what to do, no repair required.
Some day when you really need to make a call, and the SIM card failure and cannot call.
Just a simple repair so as to avoid any sudden failure to call.
Your decision, not mine.
AnonD-451787, 20 May 2016It is not really a defect in the sim card slot. Just visit those small mobile phone repair sh... moreIf it is not a defect why would you need to repair, should this not be fixed by the Samsung service centre.
anonymous45, 19 May 2016I already reset my Samsung J1, still I'm having problems with it, it keeps on loading whenever... moreClear any history & browsing data. Go internet if the problem occurred or not.
If no change, then uninstall the app.
Finally, install the app. Do not change any setting yet. Use default setting.
Reset may not help as it will use the same apps.
Reset used back those apps that come factory preloaded.
By uninstall, and later install, the apps & phone could sync properly.
Anonymous, 18 May 2016I had a sumsung j1 set bought with a trust but there was a defect in sim slot which i came to ... moreIt is not really a defect in the sim card slot.
Just visit those small mobile phone repair shop, small charge & simple repair.
The problem lies with the sim card is not align properly hence phone cannot detect.
Repair is a better option, as the repair man will able to adjust the alignment.
Anonymous, 19 May 2016As you indicate there are several models, maybe it it just one build I had a J100H/DS (bought ... moreJust do Factory reset, it will solve you problem.
Any phones could have this problem of yours.
I did had this issue before when i found my phone no call, no sms; acting strangely.
The easy way is to do Factory reset, and do all apps updates again.
Anonymous, 19 May 2016Good evening. My samsung j1 problem is wifi connection on my phone. I cant on wifi in my phone... moreFirst, go to the phone Setting -> Wifi.
If there are several connection stated "Saved", then do "Forget" on all those SSID.
This is to clear all memory that the phone which are previously connected before.
Then go near to your router, select the SSID on 2.4GHz band.
If detected, you have to input the password and Connect.
If not detect, do manual input by create SSID (2.4GHz band) and input password, finally Connect.
If you use someone wifi then make sure you "Foget" that SSID, else when you use your router wifi, it may have conflict on which SSID should the phone connect to.
This is why you have this issue on wifi connection.
AnonD-533381, 03 May 2016I also picked up this phone recently. I love It!I'm getting it soon
Hope that it works well considering all of the bad thing people say about it
Good evening. My samsung j1 problem is wifi connection on my phone. I cant on wifi in my phone its automatically to off the wifi in setting in my phone. Please help me who person know how to fix it. Its one week now that cant on the wifi in my phone. I dont know how can i fix it.
AnonD-451787, 18 May 2016My phone J1 has no problem at all. If it is still under warranty, go to the Manufacturer Serv... moreAs you indicate there are several models, maybe it it just one build I had a J100H/DS (bought for a large department store not a copy) and it had virtually every problem being reported here (web connection, missing called, missed SMS, random characters appearing), it was up to date (latest OTA releases installed), only two games (candy crush and candy crush soda loaded for play store, never anything else installed), no SD card.
I already reset my Samsung J1, still I'm having problems with it, it keeps on loading whenever I try to access internet. Already close the running apps, but still encountering the same problem.
I had a sumsung j1 set bought with a trust but there was a defect in sim slot which i came to be know after a few month while i went to customer care center in nepal to fix it i had came to know that the imei number of the seal packed box and the set was different so they deny the warrenty what the careless company is it that they cannt realise there mistake
Anonymous, 18 May 2016May not be to do with malware, I had one of these and it had all the problems people are repor... moreTo add on; For example.
Some years ago, i bought a used camera (which is few years old model no warranty).
As i bought with problem, which i knew.
I sent the camera to the Manufacturer's Distributor service center, without receipt/warranty card, etc. Just the camera only.
Without saying anything, they take in for repair, of which i did not ask how much.
Few days later, they inform me the camera is repaired.
Went to the service center and expect to pay for the repair.
Instead, the service staff told me the camera is good, no charges!
This means that there is a problem on that camera which they knew.
I did come across another camera with the same model, without any problem.
So, either the 2nd camera was repaired before, or different batch (Key).
Anonymous, 18 May 2016May not be to do with malware, I had one of these and it had all the problems people are repor... moreMy phone J1 has no problem at all.
If it is still under warranty, go to the Manufacturer Service Center and let them to check.
As i was Warranty administrator, i did learn a lot from the Manufacturer and how they handle any problem.
There is this thing, call "Batch number" (is stated in the item, phone), which will identify all the parts suppliers. Being in the Technical dept, whenever there is an issue on 1 component the manufacturer can detect who responsible for the failed parts. If the failed parts is true, then the suppliers have to provide replacement (if unable, the manufacturer will get the parts from other supplier.) and include repair cost.
So technical saying, my phone which has no problem, and yours do have problem.
Then the Batch number is not the same as yours. As one of the supplier may supplied the faulty part for your batch, in the assembly line.
Technical speaking, the manufacturer do able to identify the parts suppliers.
Hence, if you send your phone to the service center, which the service center would probably received info from the manufacturer, will able to replace the failed part.
Hence, if you have this problem, then others phones with the same batch number to yours, the users will have the identical problem.
"Batch number" is the main key reference, some use other key for reference.
For example, if you go to setting -> About device.
From here, certain alphanumeric coding. Hence, this is a sort of references, as in most case, saying "For their reference".
Also do note that beside the model, the rest are variants, such as SM-J which also refer as key for each separate version for different countries.
Just click on the spec above, you will see all the variants stated, may include specific countries. There are other info such as, ** version. (** indicate and end in version).
That is why, some have problem, while others do not have any problem; understand.
AnonD-451787, 17 May 2016Your phone has malware. Go to Store to get free antivirus apps, such as AVG and many others. A... moreMay not be to do with malware, I had one of these and it had all the problems people are reporting here, 3742 do you have one of these phones ?
Suzan, 09 May 2016Is this phone a good replacement for the S5. I can not afford a S5/6 at this stage. At the mom... moreJ1 is consider low-range.
S5 is consider mid-range.
Both are outdated.
There are plenty of phones in low-range.
Random dude, 13 May 2016Am I the only one who has some kind of screen problem? It taps like 20 times/sec where I don't... moreDid you do use screen protector &or tempered glass.
Most probably something stuck between the screen & screen protector.
Remove all the screen protector & tempered glass, to see if the problem go away. If it go away, then you know the answer.
If no screen protector &or tempered glass, then you need to polish the screen surface.
Do note use those wipes for phones, and soft cloth (to clean spectacles).
Some phone screen surface is very sensitive.