Guys those who are facing network problem please report the problem in the email address given below:
hope we might get some solution
Dear SAMSUNG User,
SM J2 is Specialy made for 4G network.Use micro mini-4G Sim in your device, sorry not for 2G system.TRY THIS
problem solved when i update software through wifi just go for it .and dont go for unbranded like lenovo ,micromax,lava,vivo,redmi.....etc
i brought this mobile at the starting day i have network issue when the both sims are in gsm and gsm also having same problem at that time iam simply updated 66mb memory for the software update later the phone has switch off then after switch on there is no network issue foud just simply amazing mobile, excellent stylish look ,rich look innocent , and no more to explain good for multitasking and gaming just update software through wifi connection only....................................then the problem has been solved no more no talk is explain best budget mobile under 8000
can't buy this phone glazy j2 is realy network prb i buy this phone 1 week ago aim very upset to buy this phn after i change to may phone souftwear now solved network prb and any feutuer is very good to this phn
pooja, 08 Oct 2015any network issue in samsung j2??Worest network problem high...i like samsung mobils ...but i dissapointed J2 ...this is very bad for samsung..dont buy j2 plese
I dnt have any problem till now in my j2..very smooth touch and it works properly..overall its a nice phone
..dnt hv any complain..
This is like an updated version of the Galaxy Grand Quattro/Win.
paddu, 08 Oct 2015Awesome mobile from Samsung in midrange you can buy it... worth for 8500 serious network issue.. samsung please wake up...
Kat, 08 Oct 2015If you restart the phone you can be sure that you will receive and make ,incoming and outgoing... moreBrother you are absolutely right.. very very serious imn
Network problem. .
Really funny 95% users facing networm issues even after updating latest firmware. Why why samsung is not solving this major problem.
Guys for those having network problem please try to factory reset your phone because this problem is caused by unknown baseband/modem due to corrupted EFS partitionguys please try this.I solved the same problem in my Samsung galaxy S3 with this method.
If you restart the phone you can be sure that you will receive and make ,incoming and outgoing, call and messages for another 3 to 4 hours but after that again it will totally disconnect you from what ever the network you have. The beauty is you may not be aware of that you got disconnected from network unless and until someone call up in another number and tells you that your mobile is in switched state. Now the ugly truth is phone shows full signal in both SIM but still someone who tries to reach will keep getting IVR message your number is not reachable or switched off. If you decided to restart your phone 6 to 8 times a day to stay connected you can very well go ahead and buy this phone . Try your luck.
Hi friends dont worry about network
I am also bought this j2 i have solve the problem
I can solve the network problem when i update software 2 time at first i had updated 68 mb and 2nd time i could find 28 mb file for update so i update it
Lastly i have solve the network problem i dont have any problem now
Capricious Rahul, 08 Oct 2015How to solve network prblem in samsung galaxy j2 ? Is that phone all hd video supported ?i have not been facing any network issue in j2 even after leaving and entering in netework coverage area it will be come back