I went to Samsung service center in Chennai (Nungambakkam) on 05-Oct-2015 Monday .
They made me to wait for 45 mins after getting the Mobile from me. After 45 min they handed over the mobile saying IMEI number changes dynamically and software which is maintaining IMEI number is corrupted same is causing you the network issue. They resolved it by restoring the LOLLIPOP OS. I was listening to them and believed it true. It works fine on 06-OCT-2015 and till 07-OCT-2015 2:45 PM I was very much happy I fixed it but after 2:45 PM when I was trying to make outgoing call again 'NOT REGISTERED ON THE NETWORK' came . Hence the conclusion is whether SAMSUNG itself don't know how to fix or they are doing research how to fix it or they plan to ignore all customers who bought this. God knows the truth . As of now there is no ready made solution even if you approach SAMSUNG directly with clear in hand evidence.
samsung is so reputed brand in mobile so this type technical fault should not be done by samsung in j2 mobile regarding with network problem because in India custmer blindly trusted on samsung mobile
I parched Samsung Galaxy J2 before 16 days..and i am using that.This is very good mob no network and battery problem....This mob is very good..
already buy samsung J2 nice mobile & i don't have any network problem front camera is beautiful i say in one sentence about that mobile .....nice one handset
i bought this J2 mobile last week, it having network issue. whenever network is down mobile showing emergency calls only, it will not reconnecting to network until i restart the mobile. plz dont go for this mobile.
HEY,Samsung Galaxy customer care BABA Plz solve J2 network problem. J2 is super mobile...........don,t do injustice with this...wake up
friend suggest me your network problem is solved or not bcoz i thought i want to buy samsung galaxy j2, this mobile pone is good or not
Positives: best choice to choose Samsung J2. Best buy I got it for 8200.
Slim. Sleek. Light weight. Latest Android OS. 4G
Negatives: Data Cable Not given with the set. Quality of ear phones is not that good.
i have not been face any netework problem yet
if u face this problem
may be due to
this is first device from r& d department of india of samsung..
they were experimented some netework feature like add wifi and mobile data speed by download booster and to reduce sar value except during call and internet
so there are people who has to travel a lot might not be buy this hand set
...i can not guarenteed that this is 100% true..
WHAT A IRONY...market leader is still running with kitkat and lolipop whereas android one devices has started receiving Marshmallow ( android 6 ) update.
Anonymous, 06 Oct 2015hey frnds, i am a grand prime user. i want to buy a j2. but here i see many reviews about netw... moreThis problem is not as simple as u think.. if there is less network or once network goes down.. then you will not find signals until you restart the mobile though you put it on auto network mode.
Suppose you are travelling and going somewhere and suddenly your network goes down because of poor network area. But even when you reach full signal network area, you can not make call until you restart the mobile
AnonD-448460, 06 Oct 2015 I purchased Samsung j2 gold colour 15 days back. This mobile really has network issue. I upd... moreThe same conditions was happening with me and the only way to get rid of this network issue is to change the fon. Bt believe me after 28 MB of update all network issue in my j2 gone. Nw i dont have any type of nerwork issue in both sim. Just want to tell you that my work of nature is traveling in train in every 2 or 3 days about 250-300 km and not a particular route. Nw my j2 working as my privious galaxy 7582 as term of network coverage.. I m using Airtel in first Sim slot in gsm mode and Idea in second sim slot in wcdma/gsm mode
I purchased Samsung j2 gold colour 15 days back. This mobile really has network issue. I updated both firmware first 64 MB and then 25 MB But no solution comes. Still facing network issue.
Even I put mobile network on wcdma and gsm auto or wcdma only or gsm only still facing network issue.
Actually when I go to office in between there are few places where network is less. When I reached office then tried to call then message comes NOT REGISTERED ON NETWORK.
then I have to find the network by manual mode or I have to restart the mobile.
Here I mention I did not face issue when I was in my home.. the problem only comes when you travelling or where there are no network then mobile is not automatically get network. Then a message came NOT REGISTERED ON NETWORK.
Here are some people who are saying they did not face any network issue, actually they did not go any place there where network are less.
This mobile really has network issue.
And here I mention that I am computer programmer and Web designer. So I know each and every technical aspect.
Here I only mention this Samsung j2 not able to find automatically network if message comes on screen NOT REGISTERED ON NETWORK.. the only one solution is to restart the device or manually find the network.
I am really shocked why Samsung still did not find the solution. Why Samsung did not produce new firmware for network issue.
The mobile is really superb . Only major drawback of network issue.
I hope Samsung must do something for network issue..
don't go for j2 I think its worst phone I ever seen . I just put my sim card on first time and error welcome me not registered on network
pavankumaranishetti, 06 Oct 2015after update of 28mb network problem is solved or not because i want to buy this mobile and al... moreIn mobile network select wcdma and gsm auto or wcdma only or gsm only it will solve ur problem. Problem comes as we are not using 4gyet and in mobile network setting option LTE ,wcdma,gsm auto is selected