my new j2 almost 2months i have battery problem when i charge its idicating charging but my battery its heat to much but the charging its not increasing same percentage indicating..even i bought a new baterry that i thought maybe the battery is weak..same as it is even a new battery..
Is there anyone who experienced the same situation with my phone. Last night after resetting the phone and cleaning it with alcohol using a cotton ball, the minimize icon is always appearing in the screen even if I am not using it nor click it. I tried the touchscreen tests, restart the phone and still the same situation. Please help me. TIA!
Yangyang, 31 Oct 2017Where do i found the screenshots of Galaxy j2 prime? If it has.. use the Home Button and Power. Press together, hold it, until it sounds like kamera.
i dont have enough memory I have to be deleting my picture and videos
my easiest way for me to download mp3/videos/movies
direct to SD card is to un mount the SD card use SD card reader download using your pc hehehe
very easy :D
if you don't like my idea...do it your hard way
by downloading it to playstore and copy it to SD card
my problem is I have not enough memory, and I can't see my videos and photos when the memory is full for seeing my videos and fotos I have to go to file and delete something
Why my samsung galaxy j2 prime internal memory is shown all ready full without file and unnecessary apps. It create problem for me please say me how to solve this probleme.
vic, 16 Oct 2017video format might not supported, or just install VLC app.But its own video i mean i recorded a video from the party then when i play this video i doesnt work . FILE HAS INCORRECT DATA OR UNKNON VIDEO. So please help me to fix this..
The phone is very slow and apps are not getting installed quickly either .The features are not up to market standards. better buy higher RAM & ROM configured mobile.
Anonymous, 08 Oct 2017I've had the same problem. I've limited the apps I install and as far as possible I moved the ... moreI had the same problem lk you before . And I realized it's my fault to buy a phone with low internal storage. So I changed my phone and buy a phone with 32GB internal memory inside and problem solved. Never buy a phone with 8GB internal memory inside it. Try to get the higher internal memory is better than 8GB. Lesson learnt 😀
helal, 16 Oct 2017How shall I know when buying j2prime is original?go to google & type check info then type emi no of phone,to find emi no *#06#,
why is it that when i put a password in my j2 prime and then i turn off because i want to try..the password i made it...i was shock..the phone did not accept...and then i try to reset the phone....so that i can off the security....then a google account appeard and i forgot my gmail...how can i reset it....
Help. Why my samsung j2 prime can not play video? Or something file has incorrect file data? Help please.
For those who have problems with space is running low. Try to buy an original SDHC memory card. Download SD insight in playstore for you to check if the SD card is original (16 gb at least, 8 gb will works as well). Then try to watch the tutorial on how to adopt the SD card in making it as the internal storage of the phone