I have the same problem with the memory. I have an iPhone 4 and the 8GB memory is more than enough, what on earth is using up the other 4GB? There is only 3.5GB memory available and nothing adds up to that amount, even if you look at every folder and calculate it. It makes no sense at all!
thomas13, 03 Oct 2017What is the user memory of J2 Prime?What do u mean user? Depend on the user. Facebook already ate 500 MB, Instagram 200 and few other apps, not enough space to even update the apps, lol.
That all okey..good phone..but the internal storage small 8 gb..but the internal storage 16 so good phone..hihihi i like this phone..i am playing mobile legend very very good not lag..tq samsung..samsung the best
Good phone for everyday use, no gaming. Lights task only.
The bad side is 8 GB memory is too small, even when you not install that many apps.
Systems already ate half of that.
Noel, 15 Sep 2017now I have 3.1Gb of internal mem space availableHow you got this....please clarify me
Anonymous, 29 Sep 2017I do not even have a slot to insert sd card...can anyone help?You can slot your SD card just above the sim card slot. You will notice that there are two separate illustrations if you remove the battery.
Anonymous, 19 Sep 2017Well, the phone is great. I had brought one September 8, the phone works smooth. Data connecti... moreI got external SD card
I have been trying to transfer the app / download apps to SD card...
It can't be done this way, only can transfer files...how to solve?
It is a wastage I buy the SD card
The storage is very bad I only downloaded 1 app and its already full ughh I even have a SD card inserted but it wont let me transfer apps and documents.
Samsung J2 Prime is very storage is woefully inadequate and the manufacturer has prevented use of external SD Cards for storage of Apps.
Basically means that the phone constantly full. Got the phone about 1 month ago and it's already full.
Cannot transfer any apps to the SD card.
Cannot format an SD card as internal storage. VERY ANNOYING.
Rachel, 15 Jun 2017I already buy j2 prime samsung its too slow to fully charged it takes 3hrs. Its that a normal?Mine too it takes at least almost 3 hrs and sometimes 7 hrs to fully charged but its my fault because i uses it while charging,,
My Brother bought me this phone during samsung supersale in Samsung store in SM,,, I Think i liked it,,, the only thing that i did not like about it, was the 8gb internal storage,,, which is too small for my liking,,
The big problem with Samsung Galaxy J2 Prime is the easy-to-burn internal storage, so I'm a J2 Prime user I want to encourage Samsung to make software upgrades so that the problem can be solved perfectly
J2 prime is not good storage,Camera when videochat its very dark,and when the water falls in t he screen its very HANG
MYGOSH! This phone is really getting into my nerves! First storage problem! I can't store anything in my sd card And I cant even change my sd card as my internal storage! Second camera problem mygosh my camera is so dark specially in videochat. Hayss this phone waste my dad's money! This was his surprised gift to me and Im so very dissapointed hayss