I've been using my J5 for l and half years already but now it will take 5 to 6 hours to fully charge the battery. Sometimes it will say charging from time to time. I'm confused if it's the battery, charger or the port for the phone's connection for the charger is the problem. I have tried doing master reset for the phone but it's still the same. Please help..
my Samsung J5 Prime just turned blank on screen, nothing visible and nothing happened to it..it receives calls from other users which I neither respond nor see the caller..
This is a phone that I've come to love. After a strenous six months with a low budget phone, I bought the J5 even when I had the chance to buy something bigger, knowing that it's a risk buying something that's new at that time. My risk was worth it. Not only is the performance good but the phone is also easy to touch and quite charming, the camera could use some work though, other than that, this is a solid good choice for a casual day to day life
Sir i'm not able to use JIO from a week in my galaxy J5 mobile , also do upgrate the system update but Jio 4g can't detect in the mobile please give solution
Nithin, 11 Jun 2017J5 2015 can be upgraded to Android Nougat this November...its true dear?
Good news for all J5 users Our phoneis listed for Android Nougat update✌✌
NAISAR, 24 Oct 2016best ever phone used till yetIt's 3rd grade phone...waste of money.. ..phone is running very slow..automatic restart...processing very slow....really i have wasted my money....even if if you type anything it will come very slow...so don't buy.....
Since updating to marshmallow, I don't feel this phone the way it was before. It keeps lagging sometimes, the battery and cell signal icons are a little too tiny, some apps don't run correctly, no more sorting selection in app manager. Downgrading to original Lollipop.
Karen, 01 Jun 2017I got a Samsung Galaxy J5, brand new phone battery doesn't last even for 5hours, took it back ... moreHave you use tips to save battery? Use lower brightness, turn off Wi-Fi and mobile data when not in use, force stop or uninstall any high power consuming apps. Did you exit an app using "back" key instead of "home"? Did you clear recent apps? If don't then it's your fault.
Anonymous, 04 Jun 2017DO NOT BUY THIS PHONE. Chances are you will end up transferring files from PHONE to SD CARD be... moreI regret why I bought this phone....Very less internal memory space...things dont get better..always have to face problems with the memory storage....and also the battery drains fast..!!
Anonymous, 02 Jun 2017Phone is J500H only 3g. Is there no software update for this Phone in the Philippines to Mars... moreSamsung isn't updating it's 3g phones .. so not much chances for your device :(
Restarting automautomatically after updating j5 please debug this problem.
DO NOT BUY THIS PHONE. Chances are you will end up transferring files from PHONE to SD CARD because the internal is very small and it will take so much of your time transferring time to time. I regret buying this piece of shit