sometimes my j5 was restarting by it self... what kind of troubleshooting should I do?
For those people having issue with their battery you can try this:
1. Charge your phone to 100%.
2. Unplug the phone from charger.
3. Dial *#0228#
4. Click on quick start
5. Full charge your phone again.
Or factory reset your phone first and then do the above steps.
Matthew, 19 Nov 2015Are you in India..? Did you reset the device or at least a cache wipe after the update..? Some... moreI did not reset my phone. But my application that was on my sd card was messed up but what I did is I transfered it back to internal memory and transfered it back to sd and got no issues with it.
HANG-It hangs very often,very slow phone.
HEAT-It heats at time very much,even if it is used for 5 min also.
I want to buy this phone so plz suggest me about this phone. eg-hanging problem,camera quality,battery Life and heating problem. plz inform me as early as possible.hope my money will not on waste..thanking you..
Ozzy26, 19 Nov 2015I don't have problem with my J5. In fact it became much responsive and my battery backup will ... moreAre you in India..? Did you reset the device or at least a cache wipe after the update..? Some times this helps in ironing out the issues. Those people who have issues can give it a try now, even if they didn't do that at the time of update.
Anonymous, 18 Nov 2015last update sucks the phone it starts hanging and laging what to do ? is any another update c... moreI am also having the same problem with my j5.....
App lock and auto call recorder are also not working after updation.... and device options are also wiped off.
ATTENTION J5 USERS IN INDIA :
NEW USERS : Please dont update to J500FXXU1AOJ1 which was released to the end of October. Per reports, it was a bad update. So turn off the automatic updates, right away you start using the phone. Its better if you don't turn on WIFI during the initial set up as the updates are set to automatic and the phone may download it by the time the set up is complete.
CURRENT USERS : Bombard Samsung with complaints and that will prompt them to release a fix. I had a similar experience with S4 Mini and Samsung released a fix in a months time.
phone display is good bt battery backup is worst...
some people said battery backup is good bt can u tell me which model nbr have u j5? i have j500f
phone display is good bt battery backup is worst..and touch is verry slow....some people say battery backup is good bt can u tel me friends which model have you j5 i have j500f...
I got the phone for about 2 monts and it work perfectly, but i got only one issue cant receive any viber massage from senders when my phone is locked
1. No front Led Indicator.
2. No back light for capacative buttons.
3. No metal frame. (just plastic).
4. Only 8 Gb internal memory. (4 Gb available to users)
5. 2 Gb RAM would have been batter.
6. No Compass for Maps/Navigation.
7. No Gorilla Glass.
8. High price tag.
natasha, 18 Nov 2015is samsung galaxy j5 assembled in china?made in vietnam by samsung
user, 14 Oct 2015good phone but it keeps on hanging every day. Same here sir, it is a good phone, but keep hanging every time in between typing. What is the solution for it
I don't have problem with my J5. In fact it became much responsive and my battery backup will have 23-24 hours fully charge now. No overheating issues.
Ozzy26, 19 Nov 2015I updated mine and got no problems with it. What problems did you encounter?it hangs and battery back up become half
Ozzy26, 19 Nov 2015I updated mine and got no problems with it. What problems did you encounter?you are right bro from last update my j5 battery backup reduced and it hangs i visited service center after long arguement now they are changing mother board i will get my phone tommrow then i will post what happnes