Very good for the price and its android machine gun upgrades !! Hopefully price here was the same.Though we should not expect Note 9 specifications in this midrange smartphone !Good,better,and the best are customers desire dearest Samsung and gsmArena excellentanalysis reviews...
Deep, 01 Sep 2018I have same issues flickering light, Overheating etcWhich version of this phone do you have?
I got a story about this phone.
So i have the hong kong version of j5 prime SM g5700
I bought this phone in early 2017. After half year of usage, the phone starts to have multiple problems:
1: screen flickering at low light
3: faulty battery
4: screen not turning on when pressing the power button or home button sometimes
Some of these problems happens after software updates to 7.0
Somehow, i lived with this problems a whole year.
This August, i finally decided to bring it to the repair center (i have a different warrant from the shop that i bought this phone from, it can cover the costs of repairing as long as the damage is not caused by human errors, is sort of like a extended warranty) People at Samsung first need to examine the cause of the problem and then they will give me the price of the repairment (i can later claim the money back at the shop that i bought this phone)
So after a few days, they finished examining it, they came up with the price.Guess what, it costs $1200 Hkd to fix!! (Which is around $153 usd) they said they will change the screen, motherboard and the battery (is like a new phone lol)
Anyways i paid since i can claim the money back later. Also, i borrowed a Samsung phone from them while my phone is being fixed (is the oldest A8, pretty slow phone but the screen is a massive upgrade from what i have lol)
2 weeks later, which was few days ago, they finally finished the repairment. I went to pick up my phone. So, now the phone is basically brand new (just not the metal case and some components like the camera and speaker) I am quite happy that i finally got it fixed. Until yesterday, one same problem came back again!!! The phone is sometimes not turing on when pressing the power or home button, i am SO FRUSTRATED!! I don't really know what to do...
So in conclusion i have a few things to say and ask:
1: never buy budget phones of Samsung, they are not worth it and faulty
2: customer service of samsung is ok, it have its quality.
3: software updates can ruin your phone pretty bad, especially when it is upgrading it to a whole new version.
4: snapdragon 617 is prone to overheating and thermal throttling
5: i will never buy a Samsung budget or mid range phone again after this one breaks
1: anyone have similar encounters before?
2: can i confirm that the phone not waking is because of a software issue now?
3: anyone have similar problems of my phone?
Sorry guys this is very long. Thanks for reading!
Anonymous, 26 Mar 2018i am purchaging samsung j5 prime at big c ongole. with in one hour i found the problem in the ... moreYou are right bro, me too facing this same problem, i know the touch sensitivity is too low thats the manufacture default, we cant do anything, thats'y this problem occured.....we just relax our mind and try to accept the pain and enjoy the good benefits in the mobile....
I bought j5 prime new....and from the first day i am facibg screen blinking problem ...plzzzz any one tell me the solution
I am using Samsung J5 Prime. I am facing frequent factory reset problem more than 15 times. I had installed required software with help of service centre by paying Rs. 236 rupees. But still I am facing same problem. I am very much dissatisfied with this phone. Also i will not recommend Samsung galaxy J5 Prime to anyone.
Gaiya, 23 Jun 2018Worst mobile phone ever. Back key and key not working properly.Yeah. I am facing the same problem too
Azar, 27 Jul 2018I have been using this phone around 10 months. No lags. Good battery backup. All facilities in... moreI feel the exact same way, my phone will be a year old on the 29th of July 2018. People usually complain about the phone, YOU won't believe it's actually pretty decent.