mitch, 09 Jan 2018i have a samsung j5 prime i cannot open my mobile because they need an account for gmail i se... moreThis happened to me when my phone reset itself i had to take it back to the store so they could fix it
Ruben, 07 Feb 2018Not even a year old and got a black screen now nothing works. Battery is fine because i can he... moreThis happened to me so i read the user maunual and ypu must hold in the power button and both the volume buttons for it to come back on
Im sorry but ive had nothing but problems with this phone it reset itself and i have download my own images that ive taken it keeps on saying that there is not enough space left but i have literally deleted everything and its still doing that.i hate that deezer app i dont need it and i cant get onto samsung cloud to go and down load my photos because I apparently "dont have enough internal storage space" other samsungs are great but im sorry this one is problematic
I purchased the Samsung J5 Prime, it was working fine besides that I can not change the Alarm tone which the actual tone only keeps you asleep and two weeks after the puchase while checking a Google Drive Document the screen started flashing and the phone went dead. I can not turn it back on again.
It's OK if I update the new version of Samsung galaxy j5 prime...? No bug or virus?
can it record a telephone conversation automatically while talking on phone?
Hayk Avetisyan, 26 Mar 2018It is impossible t get a lack on the display because you might not know that the J5 Prime does... moreI also said that Samsung J5 Prime does not have an sAMOLED display. ( Lack = Absence )
i am purchaging samsung j5 prime at big c ongole. with in one hour i found the problem in the right touch botton. i am going to bigc . big c shop covers the phone problem and remove its temper glass. big c covers the problem. but i identified and so many shops identified right botton is problem it works at the time of long press or hard press. ongole samsung service center also covers the problem . samsung service center it covers it is software problem. but it is not rectified every one bigc and samsung service center blame me it is working. but it is not working fine. it is only working at the time of long press or hard press
My wife and I both have the Samsung Galaxy J5 Prime and both of us find the key that controls how you back out of a program (button on bootm right of the front face of phone does not always work first time sometimes you need to press really really hard before it reacts surely this is not correct ?
mobi 5G, 14 Mar 2018Lack of Super AMOLED display is the biggest drawback of Galaxy J5 Prime .It is impossible t get a lack on the display because you might not know that the J5 Prime does not have an sAMOLED display, it runs on PLS TFT LCD display. But it is sad that there is no sAMOLED display on my mom's J5 Prime
Manjeet, 18 Mar 2018how much is the usable space avalaible out of 16 gb internal?It was 10-11 GB when we took it out of the box
AnonD-288547, 25 Mar 2018j5 prime or j3 2017 (fingerprint version) ?It is a long story why I saw that J5 Prime is better. So I suggest the J5 Prime.
It is the worst Samsung product I ever used, it can reset itself three times within two months and I don't heavy files on it, I am not enjoying the phone at all
At last the nugget update is out and the update is really good.....
Let's see how the mobile perform..
Thanks to Samsung team for releasing the update...
David, 02 Mar 2018Yes, I have fully updated J5 Prime, and it is not built for gaming. It's lagging even just scr... moreI dont like the J series of samsung. I recommend you to try an S or Note Series.
JPRAKASH, 12 Mar 2018good doesn't hang it was the only phone that i like very muchDo not take this j5 prime after finish 13 months the phone mother board gone