Try holding volume down + power button - This should shut your phone down.
Avineg4, 07 Jan 2017I am having the same problem with my j5 prime..... Have u found the solution??? it just happened to me as well the screen is blank and cant turn it off nor on blinking off screen is also happenin.......pls share the solution if someone have the solution of this problem....
Where can I get this phone in the US I have looked everywhere and the only place that has it is best buy but they are sold out of them
Avineg4, 07 Jan 2017I am having the same problem with my j5 prime..... Have u found the solution??? if you have problems with this phones buy j7 prime its good over all
Samsung galaxy j5 is superb phone but one problem is there which we noticed in no of phones
Blinking of screen
Otherwise its a best phone
Sometimes screen becomes blinking but acc to me its manufacture fault
Suggest u r views
maszzz, 07 Nov 2016Hello ganu, I am missing the S power and the S bike in my J5 Prime. i dont know whyaslo i am missing secure folder , s power and s bike . they said that it''s only available on the official indian rom i instaled it and get s secure app without secure folder or s bike or s power
Tegs, 04 Jan 2017Am so disappointed. Mine just went blank and is just less than two weeks old.Do you have a warrantee on it? If you do, take it back to the store you got it from and they will sort it out. :)
Avineg4, 07 Jan 2017I am having the same problem with my j5 prime..... Have u found the solution??? Same to
kumar D.R, 02 Jan 2017I Brought new samsung j5 prime mobile,i like this mobile but display is becomes blinking every... moreMe too got the problm of blinking of screen wat does it mean..? Its jz a 5 days old... Reallly disappointed
My J5 PRIME dont have s secure,secure folder, battery saving option and battery drain very fast.
Anonymous, 03 Jan 2017Dear friend i want to purchase for above model tell me actual function and it is reliable wor... moreJ5 prime is very ok since i bought it I've not gotten any issue or lag or trip off,it have 4G nd it,am enjoying it...just that am still feeling the price bcos it is very expensive...but is very ok...B4 u buy be sure it is still sealed in the cartoon to sure it has not been tempered with.