My set lags when i update my device to marshmallow so can anyone help me get my original stock android lollipop samsung galaxy j7 firmware back
Samsung Chat: (Sept.06,2017)
The following is a record of your online chat.
Chat start time Sept.6, 2017 6:28:03 AM EST
Chat end time Sept. 6, 2017 6:41:49 AM EST
Duration (actual chatting time) 00:13:46
Operator Praveen M
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Praveen M: Hi, I'm Praveen M, thank you for reaching out to Samsung Technical Support. How may I assist you??
You: Hi - Is it true that the J7 2015 models will get the nougat update soon this month ?
I see that you are referring to update for J7.
You: I'm currently have the SM-J700T1, the model made after a year manufactured on May, 2016, the original J7 2015 was release on June, 2015
Praveen M: I appreciate your initiative in trying to keep your phone updated with the latest software. However, I would like to inform you that we will always ensure that the updates we are releasing are working perfectly with all the carriers. Hence we will make some updates available for a few customers and testers. Once we get a token of approval from them, we will push the updates to the carriers. Once the carriers have received those updates, they will add some security features from their end and then make it available to their customers. This is why you would not have received the latest update yet and that is why we can not always pin point about the exact date of release of update for an individual customer.
You: I read this amoung the GSM Arena community and confused on this matter, since my model is only made last year, but it falls under the J7 2015 model line-up and yet you have not yet stated a definitive answer on my original inquiry .....
You: Will Samsung update the J7 2015 to Nougat ?
Yes, Samsung will update the J7 to nougat. Once it is released, you will get a OTA(update notification to Phone, so that you can update the Phone)
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be notified to Phone and you can reach the Best But store to update it as well. It is a free service.
I think its safe to say, if my Galaxy J7 2015 doesn't get the Nougat, a phone that btw can CLEARLY support the OS I will go to Apple. I cannot stand the Samsung support policy its crap..
AnonD-700184, 15 Sep 2017Ok tell me how can i get my lolliop stock firmware back Why the hell would you wanna go back to Lollipop?!?
Adrian, 15 Sep 2017just chatted with a member of Samsung software developer team he said there will be no nought ... moreHi there Adrian can you please post a schreenshot of your chat with the Samsung Developer team member?
just chatted with a member of Samsung software developer team he said there will be no nought for any 15 variant phone. coz now Android 8.0 is out and there team are working on it.
AnonD-700184, 14 Sep 2017The original stock firmware works fine and after updating the software to marshmallow , the in... moreTry a factory reset again. I m having no problems since the last year's MM
The original stock firmware works fine and after updating the software to marshmallow , the internal storage is reduced from 11.6 gb to 10.3 gb and the phone lags alot.....
AnonD-700184, 13 Sep 2017How can i get android lollipop as i am facing issues like battery drainage , lagginess and the... moreSeriously? Every 1 wants nougat and here you re claiming you want lollipop. Do a factory reset you re ph would be fine
AnonD-700184, 13 Sep 2017How can i get android lollipop as i am facing issues like battery drainage , lagginess and the... moreYou are better off waiting for the upcoming Nougat update - better battery and memory management.
How can i get android lollipop as i am facing issues like battery drainage , lagginess and the internal storage is also reduced when i updated my device to android marshmallow please help me friends i want lollipop back...... i am worried and everytime i flash my device with lollipop firmware through odin .... the odin fails all the time.... i am worried i want lolliop back
Galaxy A3,A5,A7,A9 pro,Galaxy On8.
These were the devices which got the nougat. Not sure about j7 2015. As in the state of current scenario,Doubtful.
I chatted with Samsung and they said that they had done the work on nouget for j7 2015 and they will start rolling the update in our phone soon. We have to wait for sometime and as another team will developer team will roll out the update.😀😁