VIKRAM JAGANI, 18 Jul 2018After upadate softwer my sim card LTE not seen only seen 4G not making call or incoming callFactory reset your j7 using smart switch it will back up your data automatically
SD652, 17 Jul 2018Why should I get a duplicate Sim card? Can you please elaborate everything?Open dialer select settings open more settingso if your device reads jio sim fine it says some error then factory reset your device if get volte symbol leave it if you don't do it again , after geting volte symbol try whether video calls from defualt phone app if works fine doesn't change jio sim if are a frequent video call user and even after changing jio sim video calls worked me 1day today normal Hday calls were not working for me so write complaint mail to samsung hope they fix issue with another update pls send mail to samsung customer care .
SD652, 17 Jul 2018If I factory reset it twice, will it resolve the issues? Can you be a bit more specific?Some say Samsung send wrong update which for some other j series device but what happend is our samsung j7 devices are fine problem is its not reading jio sim card and some of j7 2016 had some issues with VOLTE issues
( may be manufacturing defect ) so pused a software update last year now what happend now is 55mb security update & last year major update not working together this what samsung customer care told me after waiting & explains issue for 35mins
Francismt55, 17 Jul 2018For those who are facing LTE & VOLTE issues mostly nother working just seeing 4G symbol fa... moreAfter upadate softwer my sim card LTE not seen only seen 4G not making call or incoming call
Got a update of 286mb its security patch of 1 june 2018 so far nothing more change
Got a update of 286 mb in Pakistan downloading it will tell what's the performance after it or its just a security patch
Francismt55, 17 Jul 2018After factory reset if you are using jio sim better get get a duplicate sim card and don't for... moreWhy should I get a duplicate Sim card? Can you please elaborate everything?
Francismt55, 17 Jul 2018For those who are facing LTE & VOLTE issues mostly nother working just seeing 4G symbol fa... moreIf I factory reset it twice, will it resolve the issues? Can you be a bit more specific?
After factory reset if you are using jio sim better get get a duplicate sim card and don't forget tour send complainto to mail samsung regarding this dangerous update
For those who are facing LTE & VOLTE issues mostly nother working just seeing 4G symbol factory reset phone twice and write complaint mail to samsung I'm from India .
Anonymous, 15 Jul 2018I am facing same problem what should i doFactory reset the phone
SD652, 15 Jul 2018Really? I made the mistake of downloading and installing the update right away, without lookin... moreDon't worry sometimes there few people who try more smart by mocking & abusing others
Samsung loosing its reputation sending updates with problems 👎👎
Jio sim was not working after 55mb update in India called customer care afer 30mins they said there was problem with security updates which made fail to read jio sim
Anonymous, 15 Jul 2018You thought we wouldn't notice that you wrote from two different accounts? Don't listen to h... moreI don't know what on earth you are talking I had issue with update and read latest comments.
Zhinler, 15 Jul 2018I got an update..286 mb, in Romania. Somebody knows what it is? Thanks!My J7 2016 not receive any update in Romania The last is J710FXXS5BRC2/J710FOXX4BQL3/J710FXXU5BRC3. Version security software SMR March 2018 Release 1
Zhinler, 15 Jul 2018I got an update..286 mb, in Romania. Somebody knows what it is? Thanks!Which version of J7 2016 you have? is mine is J710 FN Gold Single Sim and also in Romania and has not yet received the update. What security patch did the phone get? J7 2016 of mine has not yet received any updates I have patched security yet on March 1, 2018.