i think .this phone is good..i will think 8.0 update release to this product.
please friend tell me j7 prime is Pre-encrypted data and automaticly Encrypted??bcz i cant find this option in my phone just have sd card Encryption
I would like to share my feelings and thoughts about Samsung that im really dissapointed on SAMSUNG bec. when it comes to Y Variants they are very poor in upgrading their softwares like this j7 prime G610Y i have today so a little bit reminder dont ever buy J Series and A Series phones in the Philippines and other Asiam countries bec. they will only make u wait for years for the upgrade then suddenly boom No more update for Y Variants specially in the Philippines... buy other brands bec. They have quick update on their softwares and they dont chose what countries they will upgrade
ramprasad, 18 Mar 2018am updated yesterday nougat version.software updated.but os crashed in my phone..its now doesn... moreGo to a nearby service center. They will help you. If you know how to do a factory reset then do it by yourself. I think when upgrading the OS, the process did not finished properly. Or there is some old apps/data on the device which is crashing the new OS. In any case resetting the device is the best to avoid more issues. But do it on your own risk or visit a nearby Samsung service centre. Regards.
ngoda, 18 Mar 2018I have the same problem while my device is new first hand. And I donn know where to insert mem... moreI think you should visit official service centre for help on battery. As for the memory card slot, J7 Prime has 3 proper slots for 2 nano SIMs and 1 Memory card. They are located on left side of the device when the screen is facing your face. Top slot is for 1 SIM and bottom Slot is long which house the second SIM and Memory card. you need a pin to push in the hole to bring the tray. You must have got a pin in your original package. It is a simple process for anyone who has experience. But for newbies it can be very dangerous as wrong SIM/Memory card on wrong slot or placed in wrong direction can damage the tray or stuck in the housing or damage it permanently. I will advice you to visit a nearby service center immediately and ask them to help you. Regards.
SATHEESH, 16 Mar 2018I am using in sumsung galaxy j7 mobile my mobile was battery shutdown.return to mobile chargin... moreIf you are using J7 Device, not J7 Prime; then you can buy an original battery and replace it easily by opening the back plastic cover.
And if your using a J7 Prime, then visit a nearby service center for immediate assistance. Don't try any silly thing and damage the device. Regards.
AnonD-721921, 16 Mar 2018Ok...please tell me about the brightness slider means when you increase the brightness slider ... moreI have not faced any issues in brightness slider yet. But sometimes when I unlocked the device, brightness is set to high wheras slider is lowest. So I locked and unlock it again. Second time brightness is right. Never faced this issue in Marshmallow. It is good when I am in sun light, but not when I am in dark place. Regards.
SATHEESH, 16 Mar 2018I am using in sumsung galaxy j7 mobile my mobile was battery shutdown.return to mobile chargin... moreI have the same problem while my device is new first hand. And I donn know where to insert memory card.
am updated yesterday nougat version.software updated.but os crashed in my phone..its now doesnt work...wat should i do????
Hi any update if when will be the time that I can update my Marshmallow OS into Nougat.
AnonD-721921, 16 Mar 2018Ok...please tell me about the brightness slider means when you increase the brightness slider ... moreYeah, This is common problem in every device that has PLS display like J5 prime and J7 Max. I have checked it by own. Bcoz I work in mobile shop
Mc, 11 Mar 2018I have the naugot version where did you guys buy you're phones?I bought my J7 prime G610y here in the Philippines still no update for Nougat...
I am using in sumsung galaxy j7 mobile my mobile was battery shutdown.return to mobile charging not not charging this mobile.what is the resion
AnonD-542833, 16 Mar 2018First of all I have never said that J7 Prime is for not gaming. I personally play NFS No Limit... moreOk...please tell me about the brightness slider means when you increase the brightness slider the brightness increases when were the slider stops have u face same in your device ?
AnonD-721921, 15 Mar 2018For your information j7 prime is also good for gaming purpose and i am playing heavy games on ... moreFirst of all I have never said that J7 Prime is for not gaming. I personally play NFS No Limit, Clash of clan, Hay Day, Real Racing 3 on it. And never faced any real issue on it.
But still I will say if you want a device for pure gaming only, then at this price a snapdragon 6XX series chipset is better with more RAM and ROM. Nothing else. Regards.