Anonymous, 22 Mar 2018go to settings, lock screen and security to encrypt/decrypt sd cardno friend i dont need sd card crypted i need device crypted
Y variants users will really start a revolutionary war against Samsung ;(
Carl j, 21 Mar 2018Did they really said that ?Ohh yess, the replies came from their live chat support and email
Anonymous, 20 Mar 2018hi, im using the j7 prime duos, at times my phone freezes up in apps and wont move, screen won... moreRun the "Device maintenance" from settings menu once a day at least. Also you can add a widget to Hone menu which is faster way to access it.
Last but not least, probably you have not cleaned your cache since you have bought the device. If possible you can clean it by booting in safe mode at your own risk or do it by someone who know is experienced. Regards.
Anonymous, 29 Oct 2017Still NO Update for Nougat for my J7 Prime here in the Philippines its almost 2018 but still N... moreDont go 4 update .. as the update may create huge problems... in terms of bugs.. im facing that
Mar, 20 Mar 2018the feeling when Samsung said they won't release Nougat on PH users,;*Did they really said that ?
Samsung what happenes to the upgrade of Nougat for our G610Y? We didnt recieved any update for Nougat... this is sick your only choosing what countries you want yo upgrade... J7 Prime G610Y was a selling Samsung ohone here in the Philippines but it didnt received any Nougat update for Nougat ... Shame on Samsung...Never buy Samsung Phones
hi, im using the j7 prime duos, at times my phone freezes up in apps and wont move, screen wont touch or back out unless i press the home button, anyone have this issue?
Samsung you are aware of the consequences you have done by not upgrading our phone J7 Prime almost 1 year ang 6 months since you release this phone J7 Prime and you have said that we will received Nougat but the only country that received Nougat was India and other European Countries that has F Variants while the Philippines and other Asian countries did NOT received any Nougat update... many filipinos here in the Philippines loves Samsung but the way you handle your upgrade it seems you only care for F Variants European countries but Not Asian Countries... Samsung you have neglected your duties to upgrade all the countries who has J7 Prime specially the Y Variants... So we have a group for J7 Prime Philippines many of us is angry and sad bec. Samsung Customer Support said that we will not get Nougat update for J7 Prime Y Variants user... we Filipino people are so pissed for the decisions you have made Samsung so we have decided NEVER to buy Samsung phones here in the Philippines bec. Samsung doesnt care for Y Variants and only cares for F Variants for the upgrade of Samsung... Your phones here in the Philippines that you are selling will go down remember that SAMSUNG...
AnonD-721921, 20 Mar 2018Yeah it happened sometimes with my device also but what is the reason behind this issue?I am not sure. But it must be a software issue rather than a hardware issue, as it is not there in Marshmellow OS. I think the future update may solve the issue. Regards.
AnonD-542833, 18 Mar 2018I have not faced any issues in brightness slider yet. But sometimes when I unlocked the device... moreYeah it happened sometimes with my device also but what is the reason behind this issue?
i think .this phone is good..i will think 8.0 update release to this product.
please friend tell me j7 prime is Pre-encrypted data and automaticly Encrypted??bcz i cant find this option in my phone just have sd card Encryption
I would like to share my feelings and thoughts about Samsung that im really dissapointed on SAMSUNG bec. when it comes to Y Variants they are very poor in upgrading their softwares like this j7 prime G610Y i have today so a little bit reminder dont ever buy J Series and A Series phones in the Philippines and other Asiam countries bec. they will only make u wait for years for the upgrade then suddenly boom No more update for Y Variants specially in the Philippines... buy other brands bec. They have quick update on their softwares and they dont chose what countries they will upgrade
ramprasad, 18 Mar 2018am updated yesterday nougat version.software updated.but os crashed in my phone..its now doesn... moreGo to a nearby service center. They will help you. If you know how to do a factory reset then do it by yourself. I think when upgrading the OS, the process did not finished properly. Or there is some old apps/data on the device which is crashing the new OS. In any case resetting the device is the best to avoid more issues. But do it on your own risk or visit a nearby Samsung service centre. Regards.