Impulse, 17 Sep 2017Thanks alot that was really helpful.how do i confirm my codeTo get your CSC Code, simply go to Playstore, search for the app: Phone INFO ★Samsung★. Install and launch it. As soon as you launch it, it will show you a page, swipe to the left for all the other pages. This app shows you ALL the info about your J7 Prime. Then to check if your 7 Prime has the Nougat update, tap on the 3 horizontal lines on the top left corner of the app. Among the drop down, tap on FIRMWARE BROWSER. It will bring up previous updates and latest update of your phone. If the Nougat is available, you will see it there. But then you'll have to download the firmware, if you have to, by tapping on the latest shown update which will bring up a button below asking you to download from SAMMOBILE. If you have any issue, do let me know pls. I hope this help.
I would like to know when Ghana is getting Nougat OS software for J7 prime...
Anonymous, 17 Sep 2017dear admin of this gsm arena; please add always in display in the protection in the speci... moreDear my friend,i think j7 prime does not support always on display because AOD using super amoled screen.J7 Prime using tft screen
[deleted post]I know this issue only can be solved by "Hard Reset". Congratulations to you for doing this. I hope other users will also follow this step.
I know Samsung will not released any patch as this issue is not common to all, but only limited to some users. If anyone has any doubt than they can read forums of A5 (2016), Honor 6X and Mi Note 4 Where people did "Hard Reset and solved the issue. Regards.
People who facing late charging issue after Nougat update in samsung j7 prime here is the solution:
I did a factory reset(Hard reset) on j7 prime becoz i am facing late charging issue.
After hard reset:
I charge my j7 prime from 40% and it takes exact 1hr to charge till 80% and from 80% to 100% it takes 45mins.
If u calculate from 0% to 100%it taking
in marshmallow it was taking 2hr 30mins now just 15mins more.
And after Nougat update i face slow charging issue it was taking very long to charge now after hard reset its solved.
I request all people who facing charging issue after nougat update do a
hard reset(format) to ur device.
SelvaC, 16 Sep 2017J7 prime (32gb version) also got updated to 7.0 Nougat last wk 😀Why my phone is not updating can you plz tell me how to update
dear admin of this gsm arena;
please add always in display in the protection in the specifications of j7 prime... bec. j7 prime is already nougat version that has always in display...
Anonymous, 16 Sep 2017Exactly friend ...samsung will solve this problem bcoz most of our fnds facing the same problem.Yaa bro .. Definitely..
Impulse, 16 Sep 2017My device keeps saying the "latest updates have been installed" and im using the SM-G610F mode... moreImpulse, there are variants of J7 Prime for example: UAE has the CSC Code XSG and LYS, Nigeria ECT, India INS, Israel ILO, etc, meaning that each country with J7 Prime has Firmware (or Operating System as we know in Computers) peculiar to that country. Some J7 Prime are coded by country as explained above, therefore J7 Prime used in Nigeria, for instance, may not work in other countryÂ’s network except it has been unlocked by default from the manufacturer. But in most cases, cell phones sold in Nigeria can work with international networks. This being said, Samsung releases Firmware updates to various countries at different times. If you have been following comments, you will discover there are some users who complained that the update has not yet been released for their countries. Same with Nigeria. I have checked a particular website where every release is published. Nigeria, on this particular J7 Prime, has not yet received the update as at this moment. It may be out in the next moment, that wouldnÂ’t be surprising anyway. You will wonder that I live in Nigeria and yet was able to update my phone to Nougat 7.0. Yes, the reason is because, like I said in my very first comment, I ordered the phone from USA and it is SM-G610F but with United Arab Emirate (UAE) CSC Code XSG. Also, the phone is International variant which means that it has been unlocked by default to work with any network in the world. I am sure your phone CSC code would be ECT which is yet to receive the update. You can check for the CSC code of your J7 Prime and the CSC Version. With these details, we can check to see if the Nougat update is out or not. I hope this helps. Thanks.
Though I am using Galaxy devices but I also keep an eye on other devices for popular brands. I notice one particular thing. The thing is fast battery draining and slow battery charging with Nouget upgrade.
I saw this issue reported by Mi Note 4, Honor 6X, Galaxy A5 (2016) users. May be some other devices also have this issue which I have not noticed yet. Many users are even saying that no one should upgrade Nouget.
So, that is thier view. What I think is companies take months to test new OS on their devices and than they released it. Take the example of J7 Prime, it is almost 1 year old device now and so the Nouget is. Samsung took long 1 year to realeased it. They are testing with hundred of combination is apps to see what works and what not.
But again there are at least thousand of users with million of combination. They installed legal apps from play store or APK files from third party sites. Some even use root or jail breaking etc. In short company makes a devices and released it for a particular use. No company can calculate how these devices will used or abused or misused by the end user. Not even Samsung, Apple, Moto, Lenovo, Asus, Xiaomi, OPPO or Vivo can tell this.
Also I feel that expecting a normal user to know the upgrade/update/reset/maintainance process is useless. Most common user knows very little about how their Android device works.
Anyway the morale of the story is brands should provide major updates on only flagship models. And if it provides updates to mid range device, than it should do so only by service center.
As for common user. I will say don't do anything unless you know what you are doing. If you have any doubt than take professional assistance.
Kunalmzr, 16 Sep 2017I have not said that the issue is not there. But said that my device has no issue like that fi... moreThanks Kunalmzr for this tech procedures you explained here. They are very good steps to follow for anyone having similar issues on their J7 Prime. I observed that many users who upgraded their J7 Prime by following the prompt on their phone and downloading the update via their phone have battery issues. Like Kunalmzr said, a fresh reset after the upgrade might do well to resolve the battery issue. Another alternative is to download the Nougat 7 firmware corresponding to your 7 Prime by country and use it to upgrade your 7 Prime via Odin. The size of the firmware is about 4GB. In case you don't know how to do this, you may seek the help of a professional. Thanks.
MSG4ENTERPRISE, 15 Sep 2017I got my Galaxy J7 Prime SM-G610F with product code (CSC) XSG which is for SM-G610F from Unite... moreI was able to upgrade my Samsung Galaxy J7 Prime to Nougat 7.0 via Odin like I said I would in my previous comment. The upgrade was successful, didn't take up to 25 minutes to complete. After upgrade, all my previous installed apps still functioned properly. The UI is fantastic. It's a light OS which answers to the improved performance of the phone. I read here of users having trouble with battery after upgrade. I don't know why but mine charges speedily to 100% full. The only demerit I observed was all my apk files refused to install, giving me the error message "THERE IS A PROBLEM PARSING THE PACKAGE". After a little research, I was able to fix it by going into Settings, Apps, Tap on the 3 vertical dots on the top right hand corner, then tap on RESET APP PREFERENCES. With this done, I could install all my downloaded apk files without issue. Hope this helps anyone having similar issue after upgrade. Thanks.
My device keeps saying the "latest updates have been installed" and im using the SM-G610F model and i leave in Nigeria please what is happening