my Samsung J 5 Prime has just shut down and is not coming back on? why is this happening?
In my gallery app, all thumbnails are not showing & when I click on any pic, the app got stock & touchwiz don't respond.. kindly help me anyone please
hello please tell me in j7 prime which screen protectoin i mean goorila.glass 2-3-4 which gorilla glass please tell me please
mustapha, 06 Aug 2017sure Im using original charge and cable .. I took a screenshot, to clear my situation!! http:... moreDo a hard reset of your device and than use it for few days to observe the battery with installing the most essential apps. If the issue still persist than visit a nearby Samsung service center and replace the battery, as it is a new device you should get a replacement battery for free. Regards.
AnonD-690110, 07 Aug 2017I'm having 2 j7 prime phones SM- G610F (manufactured in China) and SM-G610F/DS (manufactured i... moreSecurity updates are country specific. So, you should get updates on different time. Regards.
I'm having 2 j7 prime phones SM- G610F (manufactured in China) and SM-G610F/DS (manufactured in Vietnam). While i got latest security patch updates for my SM-G610F, there have been no updates at all for my other SM-G610F/DS phone. Why am I not getting the update in my other phone? Please if anyone could reply
duke, 05 Aug 2017should I buy the galaxy C5 or the J7 prime?????I think j7 prime is good one
AnonD-542833, 06 Aug 2017Your device and charger is just 1 month old, so there should be no issue with battery and char... moresure Im using original charge and cable .. I took a screenshot, to clear my situation!! http://imgur.com/a/ZnVM1
take a look..
3 month old new phone battery taking too much time to charge earlier it got full charge in 2.15 hrs but now only 30 t0 40% in same time
Bashka, 06 Aug 2017please help i canno update my j7 prime to nougat proce... errorRelax. Don't be panic. Have some deep breath and calm down. If there is a Mountain Dew (or Coca Cola will also work) can is nearby, than drink it at once.
As for Nouget update, it is still not released for normal users. It will probably released September or November to us. Till than chill. ;-)
mustapha, 05 Aug 2017Hello, I bought j7 prime before 4 weeks from now, recently I noticed that my phone is getting ... moreYour device and charger is just 1 month old, so there should be no issue with battery and charger itself.
Anyway as you have not mentioned which charger and cable you are using, I will advice you to use the original Samsung charger head and a cable. You should borrow one from someone to test the device whether it be a heated or not.
Meanwhile when charging the device make sure all background apps are cleared, specially those one which use mobile data constantly. If possible shut off the Wi-Fi and mobile data to see any difference.
Personally I don't advice anyone to run a beta app on your main device, one should test it on a secondary device or in simulator.
Last but not I doubt your beta app may have done some harm to your device. So you should do a hard reset ASAP. Regards.
How come on my samsung galaxy j7 prime it doesn't have the fingerprint sensor
Hello, I bought j7 prime before 4 weeks from now, recently I noticed that my phone is getting overheating while its plugged to the wall charger and never used to charge from the computer just once while Im developing an app with android studio.. everything works nice from the first but I got some doubts.. and I want to check my battery health..
and yeah I use 3g and 4g these days so much ..
could be charging cable port problem?