Hi guys plz help me i have purchased this useless phone buy unknowing and nw facing a lot of issue's with it .samsung company is a big cheat company no use of the service centre or Customer care at all I'm facing a lot of issue the phone will get hanged up if i start to use any app and no multitasking in it use less phone it is the present phone is 2nd phone which is given frm there company nd even d second phone as the same issue where it hangs up freezes no respond or anything this happens only when I have app running I mean all d basic app also the service centre will just update the or flash it nd will give me back no use of it it will working for just FEW days and again d same issue the phone will get hang plz give a solution on this ..samsung company is big cheat..plz help out with this
jenna, 24 Jul 2017which is better oppo f1s or samsung j7 prime?? in performance, no lags and better camera front... morePersonally saying both are old devices specially for OS and features. You should consider new devices like J7 Max or Pro or Honor 6x, even a Honor 8 mini which looks very good. These devices has newer OS, features and camera. So visit a nearby shop and take a demo of them. Regards.
Dan, 24 Jul 2017Battery issue: when i'm charging my j7 prime which i bought last february, when it reaches 91%... moreLooks lol something is not right with your device. I will suggest you to visit a Samsung service center ASAP. As for my device it lasts easily one day with normal to moderate usage. I have not faced any issue with it so far.
mdtrpa, 23 Jul 2017J7 prime is being tested for Nougat, as it's capable for the update because of the chipset Exy... morePersonally I am not very excited about the Nouget upgrade for my devices e.g. On7 Pro and J7 Prime. I already did it in my father's A5 (2016) and did not noticed any major improvement other than making the settings menu looks like Windows 10 mobile. Yes, I got 2 Lumias my home for about 2 years e.g. 540 and 535. Both are worth it and good to use until it got Windows 10 mobile Upgrade and it spoiled them. So, I don't want that expereince to happen me again.
As for new OS I think I will go for a newer device. For now 3 devices looks very attracting to me. First J7 Max which got 13 MP front and back camera, I can use it as regular device. Second "Mi Max 2" with 4 GB RAM/64 GB ROM and huge 6.44 inch display, I can use it as replacement of my 2 years old tab to read PDFs and play NFS No Limit. Third a "Honor 8 Pro" which looks extremely value for money and way better than OP5.
Anyway for now I have no plan to buy anything. May be till Christmas I will but a device.
Battery issue: when i'm charging my j7 prime which i bought last february, when it reaches 91% or 92% sudenly it will go back to 88% or 89% even though i'm not using the fone... and it will took more than an hour before reaches 100%, i am not a heavy cellfone user but my battery rans out quickly compared to.my previous fone which is the J7... come to think that J7 has only 3000mah compared to 3300 mah of J7 prime... i think samsung has to improve the battery quality of their phone... i am an avid samsung user
bought j 7 prime phone after 1 month after that phone fell 2 ft from a high position and after that its display got spoiled due to a poor quality display.
which is better oppo f1s or samsung j7 prime?? in performance, no lags and better camera front and back? pls help thanks
AnonD-542833, 23 Jul 2017I Googled it and found that Samsung is currently testing Noughet on J7 Prime. So hopefully it ... moreJ7 prime is being tested for Nougat, as it's capable for the update because of the chipset Exynos 7870. But this model is not released globally, therefore the chances of the update is less, or at least late, the update might take place in October 2017 if so.
Exynos 7870 models already on Nougat:
J5 2017, J7 2017 & J7 Pro.
Exynos 7870 models, Nougat scheduled in August :
J7 2016 & A3 2017.
Exynos 7870 model under testing.
Anonymous, 23 Jul 2017Is it up gradable to Nougat ?I Googled it and found that Samsung is currently testing Noughet on J7 Prime. So hopefully it will get upgrade August or later.
Samsung is already testing Noughet on J7 Prime now. Hopefully it will be released to us in August or September.
I have bought a j7 prime from uae and i want to use jio in it . Do i have volte support in it. Its not showing any .
user, 21 Jul 2017why samsung company didnt make mobile which can be use both dual sim and sd card instantly? if... moreA8 2016
C series (full)
...are the ones with hybrid slot. Otherwise all Samsung DUAL sim models come with 3 slots.
(2 for sim & 1 for memory card)
AnonD-223963, 22 Jul 2017This j7 prime can update to nougat?J7 prime is capable for Nougat. But because this device is not released globally the chances for Nougat update is less. The final decision depends upon Samsung, but no news yet.
J7 prime user, 22 Jul 2017I have been used j7 prime since October 2016 But now my j7 prime back button doesn't work pr... moreInstall Button Savior Non Root, from Google Play Store. It will overlay soft buttons.