Pajeet, 23 Sep 2018So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung an... moreIsn't this phone an international version though? How did you go to a samsung store in the states and get it under the warranty?
Pajeet, 23 Sep 2018So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung an... morethe problem is not happened to all countries, I have updated too and working good
So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung and they take my phone away for repairs and said if they can't repair it they will replace it with the same phone. Everyone just go to Samsung and just speak with them 3 hours they will replace your phone.
SherryGujral, 23 Sep 2018Anyone rcvd this oreo update on J7 Pro/J730GM in India ?Nope, i didn't get... Anyone?
After the update i cannot edit my picture to mirror but it smooth to use now
My j7 pro's touchscreen became unresponsive after the OREO update. I may throw away this phone now. Ita useless now
any solution on how i can use the j7 pro after the update, touch screen is not working
A, 23 Sep 2018A rollback to the old OS version might be the only fix for nowYes but it's too difficult.
Don't upgrade your j7 pro to Oreo for now. There will be lot of bugs its better to update after they fix in another update of oreo.
Those who hwve problems with android 8.0 in J7 pro :
Ask your friends who are using Samsung S7 and S8 series whether they are also facing the same problem.
If your phone is under warranty or extended paid warranty, go to Samsung authorized service centre and report the problem to them. Tell them to rectify without erasing or resetting anything. They simply erase the whole phone even for display problem. They will listen only if you say repeatedly.
Anonymous, 22 Sep 2018I got the same issue, a bit laggy when I go to another app in the recent apps.For you and all even Samsung Note 9 will be laggy. ! 9 i 0 +.
filipino, 22 Sep 2018after reading comments about recent update for oreo... screen is not working.... i paused it..... morewe have the same Model J730G/DS
the Problem I have is when I swipe down my status bar, its a bit lag and its the same when I do recent apps switch to another app