Once again tricked customer by Samsung... Promise new android for phone and after some time forget us... First this happen to me with Galaxy Beam GT-I8530 and now with K-ZOOM... I will never buy ANY Samsung device! NEVER EVER!!!
IMPORTANT QUESTION !!!
Does anybody know if Samsung will release a Galaxy S7 K Zoom in 2016 ???
When i touch focus on camera (normal mode) the square shows only red instead of green. After zoom on camera then i touch for focus the square shows green. It is normal on this phone or not ? please help me.
Ameed Abu Ghazal, 27 Oct 2015Yes, you may buy one online from AliExpress or you can return it to bci or your samsung bran... moreYes it can be replace, even i've replaced it, just take your phone to official samsung gallery they will replace it for you.
bro, 20 Sep 2015my k zoom not flash to video recoding please any say any solution the camera is xenon so no flash for videos because that will damage the battary
I managed to remove the dust from the K Zoom camera. Yaay.
I wonder if they will make samsung s6 zoom, anybody know about this?
vayne, 24 Oct 2015Guys... the lens of my samsung galaxy k zoom is damaged. .... its not opening. ..can the lens ... moreYes, you may buy one online from AliExpress
or you can return it to bci or your samsung branch to replace it
Guys... the lens of my samsung galaxy k zoom is damaged. .... its not opening. ..can the lens be replaced by anychance
bro, 20 Sep 2015my k zoom not flash to video recoding please any say any solution During video flash is not aVailabe as xenon flash are powerful and cannot burn continuously like leds
Samsung K Zoom is a good phone for camera lovers. The specifications are good. I am using since 1 year without any problem.
You have to use auto pop up covers to protect lens. This covers will make the phone thick and weight increases
No update to lolipop
Been using samsung galaxy k zoom (SM-C111) since Dec'14-Oct'15, & here is what i feel about it:
-Good camera quality especially at night, with/without flash (as it have its night program)
-Good front camera quality
-Zoom capability up to 100M without affecting its photo quality
*serve good job in terms of camera quality
-Heavy & bulky (might be acceptable if it come as dual sim=equal to carrying two phone weight)
-No OS update to lollipop
-Quad & dual core + 2gb of RAM, but sometime still hang badly, up to the point where i have to pull out the battery
-Bad battery performance, especially when taking quite a lot of picture
-Battery heating issues, during taking picture & gaming
-As camera as its main attraction, i prefer it to have the screw hole to attach with camera stand
*excluding the good picture quality, you might need to rencosider buying this device
James-Brown, 13 Jul 2015@toptenreview
Bla, bla, bla, etc, etc.
Don't feed to the troll. This smartphone is the b... moreUpdate:
So in one last (3rd) attempt to get my issues resolved I took my camera in for repair at the Oxford Street flagship UK Samsung store. (Operated by Carphone Warehouse.)
Where it has been for 4 weeks and counting! Anyone buying a Samsung should be aware of the levels of customer service you will receive in the event of any issues. I've now been on my old phone for about 2 months this year. I truly love the concept of the K Zoom, and the fact you can shoot 3:2 aspect ratio photos with it. But sadly even if it does get fixed or replaced I'm considering eBay-ing it and switching to a G4 or 5X, as truly the customer service could not be any worse and the more I read the more I am convinced that the same problem will just reoccur.
I'll try and post links to photos of my repair letters from Samsung somewhere so that you can see this is genuine experience.
After complaining about my experience I got a call from their customer service team in Sheffield who basically confirmed that there is nothing they can do to help. That all decisions are taken by the engineers and that the only option is to continue to send it back in for repair until it is actually fixed. Therefore if it's not fixed or replaced this time I'm considering a legal claim under the Sale of Goods act as the lens mechanism is not fit for purpose for a device which is also a phone and kept in a pocket.
Just got this phone and it's expensive for no reason....the S4 zoom i had for 1.5 years and it's much better...better shape, wheel zoom, screw for tripod mounting....this k zoom takes blurry pictures, the pictures taken at a distance are very blurry, flash pictures blurry....it's shit...internet is shit, no 4g , signal drops, battery wears out fast (without camera use, just internet) .... really not worth it ...especially not getting the newer versions of android...last zoom i ever buy...probably last samsung.
reddy naveen, 11 Sep 2015hai friends this is naveen am using samsung galaxy k zoom from 6 months.i got a small problem ... moreTake it in to be repaired. It's gonna be even better if you have insurance on the device.
My phone location defaults to South Wales despite the fact I live in East Sussex. Have tried everything. Why is this
@ Naveen Reddy:
Get your fone cam cleaned at the nearest service center, as yours is within the warranty period you would not be charged; I recently got it done. They might keep the phone for a day or two and return it with proper cleaning; you better save your data, contacts and chats before you submit your fone. To avoid further damage to camera in future get a cover which entirely conceals your camera lens. Hope this would help you!!
hai friends this is naveen am using samsung galaxy k zoom from 6 months.i got a small problem in my mobile when am opening my cemara my lenses are strucked and my cemara clarity also decresed from two days back please give me your advices.