I bought this phone when it is launched. afeter 8 months of use, battery back up was gone. It stays max of 18 hours with very minimal use. later it was just 10 hours. Suddenly it went dead. replaced with the original M20 battery after that it gone dead. We serviced it twice still same issue. Now it completly gone dead. Now they are telling mother board failed. Need to replace it. Big brand like Samsung wasted my whole money.
Ramani, 13 Feb 2021I brought a Galaxy M20 smart phone in September 2019, and now on 10/02/2021, it was found as d... moreSame here
Anonymous, 10 Sep 2020 My phone (m20) gets auto restart frequently while charging and gets switch off when unplug. C... moreThis thing happened ti my A50 and had to reolace my Sub board..
I have been using this device for 2 years. I did not face any software issue so far. Still getting regular security updates. Got 2 major android updates without bugs. Vibration motor stopped after a drop. But apart from that, there is no hardware issue. Phone did not slow down at all. It works just like a new one. Camera is average. It works well in good light. Do not expect much. Overall a reliable phone with decent quality.
I brought a Galaxy M20 smart phone in September 2019, and now on 10/02/2021, it was found as dead. I couldn't open it. The authorised servicer said that its mother board was failed. That means the mother board should be changed, with a high cost.
Kaspersky, 28 Jan 2021Initially when I first bought this smartphone it was running on Android 8, then I upgraded the... moreHow speed after upgrade
Hatdog , 06 Jan 2021Is your m20 android 10?Initially when I first bought this smartphone it was running on Android 8, then I upgraded the software to Android 9 and finally in December 2019 I received a newer version which is Android 10, the device upgraded to the lastest version successfully Over-the-air, now it's running smoothly and continues getting newer security patches every trimester, honestly I got nothing to complain about, thumbs up for this powerful midrange super phone !
Hatdog , 06 Jan 2021Is your m20 android 10?Yes
Kaspersky, 09 Dec 2020This is by far my favorite midrange Samsung Galaxy smartphone, I've been using this devic... moreIs your m20 android 10?
Best phone
This is by far my favorite midrange Samsung Galaxy smartphone, I've been using this device for a year and a half now and it still performs really good, I get software and security patch updates every month or so, I get precise and reliable Satellite navigation signals from different GNSS constellations such as Baidu, GPS, GLONASS & Galileo! ... I also get to play PUBG in HD on a daily basis but preferably through WIFI instead of 3G or 4G to save power, battery life and to prevent overheating, the cameras are decent enough but not as good as I expected them to be, I have tons of applications installed and my overall user experience on the M20 is positive! No regrets, I love this phone ! :)
Where are these complaints coming from?
I have been using my M20 happily for 16 months now{one year and four months} with no performance issues. The 8mp selfie camera isn't great but not a problem for me, since the phone does everything right for me, the selfie is not an issue.
Very pathetic/poor service...do not buy this item...hanging maxitimes. Call mute huge.
Radha, 10 Sep 2020The phone is good for the price. Exactly after one year the pcb has to be replaced and the qu... moreYes. I have also replaced my phone's motherboard about 13 months after perched. Though I didn't use this phone much. It was stored and didn't power on without any reason.
Hi. Is this phone still available in your country? Here in the Philippines, it's no longer available since late last year, I think. Too bad I had no money when it came out.
Samsung M20 selfie camera quality is bad. Don't buy this phone if you are looking for a great selfie camera. Back camera is good but not satisfactory. Rest features are nice.
My phone (m20) gets auto restart frequently while charging and gets switch off when unplug. Can anyone help me.
zac, 25 Jul 2020I used a Samsung m20 for one and a half years. I had a display problem and after it, I have a ... moreThe phone is good for the price. Exactly after one year the pcb has to be replaced and the quoted price is Rs.7000/-. I believe there are some issues with M series.
i bought M20 1 month before. Im using WiFi internet connection, mean time i connect to Bluetooth headset with in 3 mins both connection's disconnected. And i have to switch off & on my WiFi in mobile then become normal. I can't use WiFi & Bluetooth same time its constantly disconnecting. Nobody going to give solution.i just shared my issue.
samsung sent 480mb update for android 10 about 2 days ago. and now phone is too much better. lags and slowly function fixed.thank you Samsung. phone is very good now
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